TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Always simple I have been using Turbo Tax for years and always find it very simple and easy
Date published: 2022-01-25
Rated 5 out of 5 by from turbo tax I needed help with my tax form and Ms. Barber was able to walk me through the step to correct it she was very helpful and professional.
Date published: 2022-01-25
Rated 5 out of 5 by from another great service We have used Turbo tax for years and always got great service
Date published: 2022-01-25
Rated 5 out of 5 by from Easy! I’ve been using turbo tax for 6years now. I love it! Makes my life so much easier!
Date published: 2022-01-25
Rated 3 out of 5 by from Mixed Review Last year I was able to file for free I also made more income and had nearly the same extra information to file. Yet, this year I ended up feeling like I was being forced to use the paid option to file this year, and I still do not fully understand why. I understand things change, but this one felt like being pressured to do so. I'm just curious as to what has changed in the policy to institute a near $40 expense, plus e-filing to which has two separate information boxes on the drop-down explanation widget, and all three boxes along the row say the same thing though one has a fee and the other does not. I still like the ease of using the TurboTax program gives, free or otherwise because it's still cheaper than going to a tax rep. I just have questions on what seems to have been changed to the policy in the past year. Still a good service, just a caught off-balance, that's why I rated three stars out of five this year.
Date published: 2022-01-25
Rated 4 out of 5 by from Great job!!!!!!!!!! It is very easy to do the same every year. I would recommend use of easy efile for both federal and state returns
Date published: 2022-01-25
Rated 5 out of 5 by from Fast and easy to work with!! I found the site easy to maneuver! It took me less than an hour to complete and send my tax forms.
Date published: 2022-01-25
Rated 4 out of 5 by from awsome fast and easy quick no problems so far keep it up nice
Date published: 2022-01-25
Rated 4 out of 5 by from Turbo tax OK Turbo tax Worked well for us for year 2021 and we like turbo tax.
Date published: 2022-01-25
Rated 5 out of 5 by from Super Easy Tax Software Very user friendly. Literally walks you through every step!
Date published: 2022-01-25
All TurboTax® Offerings Reviews - Page 661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always simple I have been using Turbo Tax for years and always find it very simple and easy
Date published: 2022-01-25
Rated 5 out of 5 by from turbo tax I needed help with my tax form and Ms. Barber was able to walk me through the step to correct it she was very helpful and professional.
Date published: 2022-01-25
Rated 5 out of 5 by from another great service We have used Turbo tax for years and always got great service
Date published: 2022-01-25
Rated 5 out of 5 by from Easy! I’ve been using turbo tax for 6years now. I love it! Makes my life so much easier!
Date published: 2022-01-25
Rated 3 out of 5 by from Mixed Review Last year I was able to file for free I also made more income and had nearly the same extra information to file. Yet, this year I ended up feeling like I was being forced to use the paid option to file this year, and I still do not fully understand why. I understand things change, but this one felt like being pressured to do so. I'm just curious as to what has changed in the policy to institute a near $40 expense, plus e-filing to which has two separate information boxes on the drop-down explanation widget, and all three boxes along the row say the same thing though one has a fee and the other does not. I still like the ease of using the TurboTax program gives, free or otherwise because it's still cheaper than going to a tax rep. I just have questions on what seems to have been changed to the policy in the past year. Still a good service, just a caught off-balance, that's why I rated three stars out of five this year.
Date published: 2022-01-25
Rated 4 out of 5 by from Great job!!!!!!!!!! It is very easy to do the same every year. I would recommend use of easy efile for both federal and state returns
Date published: 2022-01-25
Rated 5 out of 5 by from Fast and easy to work with!! I found the site easy to maneuver! It took me less than an hour to complete and send my tax forms.
Date published: 2022-01-25
Rated 4 out of 5 by from awsome fast and easy quick no problems so far keep it up nice
Date published: 2022-01-25
Rated 4 out of 5 by from Turbo tax OK Turbo tax Worked well for us for year 2021 and we like turbo tax.
Date published: 2022-01-25
Rated 5 out of 5 by from Super Easy Tax Software Very user friendly. Literally walks you through every step!
Date published: 2022-01-25
All TurboTax® Offerings Reviews - Page 661