TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is the absolute BEST software for Taxes! TurboTax was extremely easy to use for our tax returns. The software is user-friendly and walks you through the entire process with hints and helps you understand all the why's and where's in question when completing your tax returns.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax makes filing easy Appreciate the way it walks you through taxes - one step at a time - and double checks everything.
Date published: 2023-02-19
Rated 5 out of 5 by from Very thorough I’ve been using TurboTax for years now. However, I had an error issue that I could not resolve myself. Therefore, I had to get a live agent to help me resolve the issue at hand. She was very diligent and thorough. Whatever she could not get, she made sure that she went to another expert, possibly higher than her to get the issue resolved. She stayed on the phone with me throughout the whole entire session. I even had to reboot, clear my browser, my cache and sign right back in. She went through everything with me as well as talking to her superior at the same time. She did an awesome job with helping me. It may have taken us a few minutes, but she may share that the issue was resolved. She did not even that her bat her eyelashes to get mad, upset, agitated, or any other things to make me feel like I was slow. And she was very responsive with my questions as well as being apologetic about the issue. We went through every step together several different times, and I really appreciate what she did for me. I would like to say thank you and I really appreciate her.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax was wonderful Had an excellent experience with TurboTax. It has been a life saver over the past years and I have really appreciated the simple and easy to use interface that I use doing my taxes. Thank you so much for making this process as easy as possible.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Filing with Turbo Tax is relatively easy. It took 3 hours and 20 minutes.
Date published: 2023-02-19
Rated 5 out of 5 by from GEAT LOVED IT A LOT EASY. very great experice would tell all my friends
Date published: 2023-02-19
Rated 2 out of 5 by from Turbo Tax I’m kinda upset cause I have a simple file and yet I was charged $117.00 to file. That really sucks.
Date published: 2023-02-19
Rated 2 out of 5 by from it saves last year but not worth the 167 dollars They always say it's free but they charge at the end. I won't be using this next year.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is so easy to use! So easy and quick to use for a first time tax filer. Highly recommend!
Date published: 2023-02-19
Rated 5 out of 5 by from Great format! Very easy to use, and understand. Walked me through every step.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 6599
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the absolute BEST software for Taxes! TurboTax was extremely easy to use for our tax returns. The software is user-friendly and walks you through the entire process with hints and helps you understand all the why's and where's in question when completing your tax returns.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax makes filing easy Appreciate the way it walks you through taxes - one step at a time - and double checks everything.
Date published: 2023-02-19
Rated 5 out of 5 by from Very thorough I’ve been using TurboTax for years now. However, I had an error issue that I could not resolve myself. Therefore, I had to get a live agent to help me resolve the issue at hand. She was very diligent and thorough. Whatever she could not get, she made sure that she went to another expert, possibly higher than her to get the issue resolved. She stayed on the phone with me throughout the whole entire session. I even had to reboot, clear my browser, my cache and sign right back in. She went through everything with me as well as talking to her superior at the same time. She did an awesome job with helping me. It may have taken us a few minutes, but she may share that the issue was resolved. She did not even that her bat her eyelashes to get mad, upset, agitated, or any other things to make me feel like I was slow. And she was very responsive with my questions as well as being apologetic about the issue. We went through every step together several different times, and I really appreciate what she did for me. I would like to say thank you and I really appreciate her.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax was wonderful Had an excellent experience with TurboTax. It has been a life saver over the past years and I have really appreciated the simple and easy to use interface that I use doing my taxes. Thank you so much for making this process as easy as possible.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax Filing with Turbo Tax is relatively easy. It took 3 hours and 20 minutes.
Date published: 2023-02-19
Rated 5 out of 5 by from GEAT LOVED IT A LOT EASY. very great experice would tell all my friends
Date published: 2023-02-19
Rated 2 out of 5 by from Turbo Tax I’m kinda upset cause I have a simple file and yet I was charged $117.00 to file. That really sucks.
Date published: 2023-02-19
Rated 2 out of 5 by from it saves last year but not worth the 167 dollars They always say it's free but they charge at the end. I won't be using this next year.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is so easy to use! So easy and quick to use for a first time tax filer. Highly recommend!
Date published: 2023-02-19
Rated 5 out of 5 by from Great format! Very easy to use, and understand. Walked me through every step.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 6599