TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Was fairly simple and great assistance from help I was able to figure out even specialized non taxable income with the help search. Also made an appointment with a tax reviewer to check a few things and she was very helpful. Turns out I did it all correctly. I find the site very user friendly.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is really free and excellent wow It did what it says it would do what else can be said
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME Clear and explicit i like it, i recommend it to others
Date published: 2021-03-13
Rated 5 out of 5 by from SIMPLE SIMPLE AND EASY TO FOLLOW, RECOMMENDED TO EVERYTONE
Date published: 2021-03-13
Rated 3 out of 5 by from Bummer I have always used turbo tax when I started doing my own taxes. Never had a problem until this year. I had finished EVERYTHING on my taxes; confirmed all the info; followed all the instructions; and e-filed. Then I printed a copy of he whole thing. I waited patiently forever and never received the confirmation that it had been accepted by the irs and mo state. Being nervous, I reviewed what I had and found that it was never e-filed. Even though I had printed everything which assured me that I had e-filed successfully. So low and behold I had to e-file it all over again. I am not happ!
Date published: 2021-03-13
Rated 5 out of 5 by from DIRECTOR OF ENGINEERING it was easy and the help was great I will use it again next year
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax made my filing experience super easy for my first time filing myself. Thank you Turbo Tax!
Date published: 2021-03-13
Rated 1 out of 5 by from Hidden fees I have used turbo taxes for the past 8 years. I have always opted for the free version. This year, the free version would not allow me to file my taxes because I have an HSA. I have had an HSA for the previous two filing years and have filed with the free version with no problem. I finally decided to just do the upgrade as I thought it would be the next level at $30. That level was not enough. I had to upgrade to the $60 tier. Since it is getting late into the tax season and I simply do not have the time to research another way to do my taxes, I begrudgingly upgraded for $60. However, when I hit upgrade, I realize not only am I being charged the original $60, but I am being charged $50 for the state taxes as well, plus taxes. Sot his year I paid $116.99 for the very same service I have had for free for 8 years. I am very displeased and do plan on finding an alternate source to file my taxes next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Great online help! I had several mistakes. The TurboTax live expert walked me through them. He was extremely helpful and patient. Even better that using an in person tax service.
Date published: 2021-03-13
Rated 5 out of 5 by from Excellent Experience I used Turbo Tax self employment, It allowed me to enter my taxes with ease
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Was fairly simple and great assistance from help I was able to figure out even specialized non taxable income with the help search. Also made an appointment with a tax reviewer to check a few things and she was very helpful. Turns out I did it all correctly. I find the site very user friendly.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is really free and excellent wow It did what it says it would do what else can be said
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME Clear and explicit i like it, i recommend it to others
Date published: 2021-03-13
Rated 5 out of 5 by from SIMPLE SIMPLE AND EASY TO FOLLOW, RECOMMENDED TO EVERYTONE
Date published: 2021-03-13
Rated 3 out of 5 by from Bummer I have always used turbo tax when I started doing my own taxes. Never had a problem until this year. I had finished EVERYTHING on my taxes; confirmed all the info; followed all the instructions; and e-filed. Then I printed a copy of he whole thing. I waited patiently forever and never received the confirmation that it had been accepted by the irs and mo state. Being nervous, I reviewed what I had and found that it was never e-filed. Even though I had printed everything which assured me that I had e-filed successfully. So low and behold I had to e-file it all over again. I am not happ!
Date published: 2021-03-13
Rated 5 out of 5 by from DIRECTOR OF ENGINEERING it was easy and the help was great I will use it again next year
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax made my filing experience super easy for my first time filing myself. Thank you Turbo Tax!
Date published: 2021-03-13
Rated 1 out of 5 by from Hidden fees I have used turbo taxes for the past 8 years. I have always opted for the free version. This year, the free version would not allow me to file my taxes because I have an HSA. I have had an HSA for the previous two filing years and have filed with the free version with no problem. I finally decided to just do the upgrade as I thought it would be the next level at $30. That level was not enough. I had to upgrade to the $60 tier. Since it is getting late into the tax season and I simply do not have the time to research another way to do my taxes, I begrudgingly upgraded for $60. However, when I hit upgrade, I realize not only am I being charged the original $60, but I am being charged $50 for the state taxes as well, plus taxes. Sot his year I paid $116.99 for the very same service I have had for free for 8 years. I am very displeased and do plan on finding an alternate source to file my taxes next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Great online help! I had several mistakes. The TurboTax live expert walked me through them. He was extremely helpful and patient. Even better that using an in person tax service.
Date published: 2021-03-13
Rated 5 out of 5 by from Excellent Experience I used Turbo Tax self employment, It allowed me to enter my taxes with ease
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6589