TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TurboTax is bad Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great. Had to call for assistance three times and the helper was great. Explained this very well that I understood. Took their time.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user I have used Turbo for over 20 years. The software is easy to use and. My returns were more complex in past years. Now that I have retired I and life has slowed down I still use it as if is helpful to have someone who is looking out for you when you begin to forget s what happened during the year taxwise.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6584
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is bad Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great. Had to call for assistance three times and the helper was great. Explained this very well that I understood. Took their time.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user I have used Turbo for over 20 years. The software is easy to use and. My returns were more complex in past years. Now that I have retired I and life has slowed down I still use it as if is helpful to have someone who is looking out for you when you begin to forget s what happened during the year taxwise.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6584