TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
jimerzc from
Too many ads
Could do without all the ads for upgrading throughout the process. turbotax wants to nickel and dime you. also they want to tack on an additional $39 at the end instead of using credit card.
Date published: 2023-03-13
Rated 5 out of 5 by
LWV the Old Timer from
Easy to use.
Well written, straightforward, easy to use and understand.
Date published: 2023-03-13
Rated 4 out of 5 by
Lobo7 from
Turbotax Shortfalls
TT didn't cover how to handle backdoor IRAs or multisite moving origins
Date published: 2023-03-13
Rated 2 out of 5 by
D Squirrel from
I did see the cost and felt it was outrageous
Never again will I spend this much to do my taxes here when my return was $6 and my cost to file was almost $200!
Date published: 2023-03-13
Rated 5 out of 5 by
USAfiler123 from
Easy to file
This is my 2nd year filing with TT. The price is way better than an accountant I was using, and the results are the same
Date published: 2023-03-13
Rated 5 out of 5 by
C refuge from
turbo tax
easy and fast fast helpful will use again no problem
Date published: 2023-03-13
Rated 1 out of 5 by
y0Moose from
TurboTax is very disappointing
Very disappointing service. Customer service is beyond incompetent.
Date published: 2023-03-13
Rated 5 out of 5 by
Walt2023 from
Turbo tax AGAIN
I have used Turbo Tax for many years. Doing Taxes today would be impossible without software like Turbo Tax. Regrettably it has gotten pricey. The only improvement that I would suggest would be a mapping between forms and the step-by-step, so if you were in forms you could backtrack with a ckick to the step by step to the page that described what to input
Date published: 2023-03-13
Rated 5 out of 5 by
Crumbles333 from
Turbo Tax is pretty awesome
Turbo Tax not only saved me time but left me with a feeling of confidence that my taxes were filed correctly. Thank you for your service.
Date published: 2023-03-13
Rated 3 out of 5 by
Surf and Turf from
Failure to Accommodate LOSAP Deductions
Using Turbo Tax since inception in 1985. Five years ago, I realized an oversite in TT guidance for reporting LOSAP (length of service program). The TT direction failed to alert recipients of LOSAP that the associated amount, if you are at least 59 1/2 years old, you may deduct up to the amount included in your federal gross income for this award. Several attempts to surface this oversight were made known by me to TT, the last of which was through the Office of the President of Intuit last year, at which time a promise was made to me that this would be corrected. My 2023 Federal and State filings ultimately required amendment filings because corrective action was not performed, as promised by Turbo Tax. New York LOSAP recipients, over 59 1/2, make certain your NY State return includes filing IT-225, part II, subtraction code S130 with display of your LOSAP amount.
All TurboTax® Offerings Reviews - Page 6583
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jimerzc from
Too many ads
Could do without all the ads for upgrading throughout the process. turbotax wants to nickel and dime you. also they want to tack on an additional $39 at the end instead of using credit card.
Date published: 2023-03-13
Rated 5 out of 5 by
LWV the Old Timer from
Easy to use.
Well written, straightforward, easy to use and understand.
Date published: 2023-03-13
Rated 4 out of 5 by
Lobo7 from
Turbotax Shortfalls
TT didn't cover how to handle backdoor IRAs or multisite moving origins
Date published: 2023-03-13
Rated 2 out of 5 by
D Squirrel from
I did see the cost and felt it was outrageous
Never again will I spend this much to do my taxes here when my return was $6 and my cost to file was almost $200!
Date published: 2023-03-13
Rated 5 out of 5 by
USAfiler123 from
Easy to file
This is my 2nd year filing with TT. The price is way better than an accountant I was using, and the results are the same
Date published: 2023-03-13
Rated 5 out of 5 by
C refuge from
turbo tax
easy and fast fast helpful will use again no problem
Date published: 2023-03-13
Rated 1 out of 5 by
y0Moose from
TurboTax is very disappointing
Very disappointing service. Customer service is beyond incompetent.
Date published: 2023-03-13
Rated 5 out of 5 by
Walt2023 from
Turbo tax AGAIN
I have used Turbo Tax for many years. Doing Taxes today would be impossible without software like Turbo Tax. Regrettably it has gotten pricey. The only improvement that I would suggest would be a mapping between forms and the step-by-step, so if you were in forms you could backtrack with a ckick to the step by step to the page that described what to input
Date published: 2023-03-13
Rated 5 out of 5 by
Crumbles333 from
Turbo Tax is pretty awesome
Turbo Tax not only saved me time but left me with a feeling of confidence that my taxes were filed correctly. Thank you for your service.
Date published: 2023-03-13
Rated 3 out of 5 by
Surf and Turf from
Failure to Accommodate LOSAP Deductions
Using Turbo Tax since inception in 1985. Five years ago, I realized an oversite in TT guidance for reporting LOSAP (length of service program). The TT direction failed to alert recipients of LOSAP that the associated amount, if you are at least 59 1/2 years old, you may deduct up to the amount included in your federal gross income for this award. Several attempts to surface this oversight were made known by me to TT, the last of which was through the Office of the President of Intuit last year, at which time a promise was made to me that this would be corrected. My 2023 Federal and State filings ultimately required amendment filings because corrective action was not performed, as promised by Turbo Tax. New York LOSAP recipients, over 59 1/2, make certain your NY State return includes filing IT-225, part II, subtraction code S130 with display of your LOSAP amount.
All TurboTax® Offerings Reviews - Page 6583
Date published: 2023-03-13