TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from I won't be back next year!! Kept asking me to complete box 16 on 1099. It was blank. No recourswe to tell you somethong ios wrong with your programming, I supppose this will go nowhere and still be wrong next year. User BEWARE!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is easier to use than ever. Good overall results, only one bad problem in 2014.
Date published: 2023-03-13
Rated 5 out of 5 by from Dawn is amazing!! I am very thankful to Dawn, she is fantastic! Super knowledgeable and kind!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Rocks Easy program to use. Clear path to follow. Good technical support.
Date published: 2023-03-13
Rated 4 out of 5 by from This year had some deficiencies Tried to apply some of my refund to next year's return but could not find any option to make that happen. Tried your Help line, and it was worthless. Failed to answer that question. Also, I had some accounts that I have had income/expense inputs in all past TurboTax filing, but this program failed to show all of them from 2021. It showed some but not all. Almost missed inputting that data until I reviewed my 2021 return line by line with my 2022 return. Unacceptable.
Date published: 2023-03-13
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax is an awesome tax software.I love the by step-by-step instructions.
Date published: 2023-03-13
Rated 5 out of 5 by from Complete I purchase Home and Business every tax year. It includes every form I need. Questions asked walk me through each form in a comprehensive and yet understandable fashion. Almost makes me want to do a second filing.
Date published: 2023-03-13
Rated 1 out of 5 by from What happened to free filing? I never complained about paying small fees to turbo tax for filing. But I just got charged $200 for them to process my returns this year. I'm lazy and don't want to figure what the heck happened to the free filing options. Leaving after 10+ years of filing with them.I will definitely be switching services next year.
Date published: 2023-03-13
Rated 3 out of 5 by from great tax software but on the pricey side great working tax software and easy to use. Cost more than its competitor's software
Date published: 2023-03-13
Rated 5 out of 5 by from Great! I like Turbo Tax because it is easy to use. I made a mistake and therefore had to amend. Easy as well.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I won't be back next year!! Kept asking me to complete box 16 on 1099. It was blank. No recourswe to tell you somethong ios wrong with your programming, I supppose this will go nowhere and still be wrong next year. User BEWARE!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is easier to use than ever. Good overall results, only one bad problem in 2014.
Date published: 2023-03-13
Rated 5 out of 5 by from Dawn is amazing!! I am very thankful to Dawn, she is fantastic! Super knowledgeable and kind!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Rocks Easy program to use. Clear path to follow. Good technical support.
Date published: 2023-03-13
Rated 4 out of 5 by from This year had some deficiencies Tried to apply some of my refund to next year's return but could not find any option to make that happen. Tried your Help line, and it was worthless. Failed to answer that question. Also, I had some accounts that I have had income/expense inputs in all past TurboTax filing, but this program failed to show all of them from 2021. It showed some but not all. Almost missed inputting that data until I reviewed my 2021 return line by line with my 2022 return. Unacceptable.
Date published: 2023-03-13
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax is an awesome tax software.I love the by step-by-step instructions.
Date published: 2023-03-13
Rated 5 out of 5 by from Complete I purchase Home and Business every tax year. It includes every form I need. Questions asked walk me through each form in a comprehensive and yet understandable fashion. Almost makes me want to do a second filing.
Date published: 2023-03-13
Rated 1 out of 5 by from What happened to free filing? I never complained about paying small fees to turbo tax for filing. But I just got charged $200 for them to process my returns this year. I'm lazy and don't want to figure what the heck happened to the free filing options. Leaving after 10+ years of filing with them.I will definitely be switching services next year.
Date published: 2023-03-13
Rated 3 out of 5 by from great tax software but on the pricey side great working tax software and easy to use. Cost more than its competitor's software
Date published: 2023-03-13
Rated 5 out of 5 by from Great! I like Turbo Tax because it is easy to use. I made a mistake and therefore had to amend. Easy as well.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6580