TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is OK Despite the fact I have used Turbo Tax to file my federal tax return for the last 14 years, I never can seem to find the previous year's return when I log on, forcing me to upload the same information every year. I would probably drop dead from shock if I could once find my previous year's return on the site. Other than that, everything goes smoothly until it is time to file the return. Since I can't find my previous return, I can't find my previous year's AGI, and I have to jump through many hoops to find it, so that I can file my return.
Date published: 2022-04-17
Rated 5 out of 5 by from So far, so good I have been using Turbo Tax for years and I have never been disappointed.
Date published: 2022-04-17
Rated 5 out of 5 by from I hate doing taxes...this was easy! I really enjoyed using TurboTax this year. I was not looking forward to it and I saved more then going to H&R block.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to use I can file my taxes with ease and accuracy and Turbo Tax keeps good records
Date published: 2022-04-17
Rated 5 out of 5 by from great product easy to use, very informative features. Nice to able to do taxes on my own and feel secure.
Date published: 2022-04-17
Rated 1 out of 5 by from Sad service and not able to file electronically Our return keeps getting rejected. However, customer service was unable to tell us why. Both state and federal. We paid to have our state taxes filed electronically, and now is rejected several times and we have to print and mail it in anyway. Waste of money to use turbo tax when there are many free programs now and will little support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Accurate but a bet tedious to file and takes a few hours. Should be optimized for faster filing
Date published: 2022-04-17
Rated 5 out of 5 by from LJ was awesome! I got stuck in the middle of things - LJ dug me out - explaining patiently through my stress haze. TurboTax live premier is a great service!
Date published: 2022-04-17
Rated 3 out of 5 by from Why did turbotax make me use deluxe? I might just not understand, or maybe because I have certain taxes to file I may have to use deluxe but I really didn't want it and I was not able to just use plue.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is painless Everyone said it was easy! I wasn't so sure until I did it for my first time this year! Got stuck and live chat lady named Pam was sweet and got me right through it! That's it! TurboTax it is going forward!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 6577
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is OK Despite the fact I have used Turbo Tax to file my federal tax return for the last 14 years, I never can seem to find the previous year's return when I log on, forcing me to upload the same information every year. I would probably drop dead from shock if I could once find my previous year's return on the site. Other than that, everything goes smoothly until it is time to file the return. Since I can't find my previous return, I can't find my previous year's AGI, and I have to jump through many hoops to find it, so that I can file my return.
Date published: 2022-04-17
Rated 5 out of 5 by from So far, so good I have been using Turbo Tax for years and I have never been disappointed.
Date published: 2022-04-17
Rated 5 out of 5 by from I hate doing taxes...this was easy! I really enjoyed using TurboTax this year. I was not looking forward to it and I saved more then going to H&R block.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to use I can file my taxes with ease and accuracy and Turbo Tax keeps good records
Date published: 2022-04-17
Rated 5 out of 5 by from great product easy to use, very informative features. Nice to able to do taxes on my own and feel secure.
Date published: 2022-04-17
Rated 1 out of 5 by from Sad service and not able to file electronically Our return keeps getting rejected. However, customer service was unable to tell us why. Both state and federal. We paid to have our state taxes filed electronically, and now is rejected several times and we have to print and mail it in anyway. Waste of money to use turbo tax when there are many free programs now and will little support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Accurate but a bet tedious to file and takes a few hours. Should be optimized for faster filing
Date published: 2022-04-17
Rated 5 out of 5 by from LJ was awesome! I got stuck in the middle of things - LJ dug me out - explaining patiently through my stress haze. TurboTax live premier is a great service!
Date published: 2022-04-17
Rated 3 out of 5 by from Why did turbotax make me use deluxe? I might just not understand, or maybe because I have certain taxes to file I may have to use deluxe but I really didn't want it and I was not able to just use plue.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is painless Everyone said it was easy! I wasn't so sure until I did it for my first time this year! Got stuck and live chat lady named Pam was sweet and got me right through it! That's it! TurboTax it is going forward!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 6577