TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
stanleyslist from
Phone support is there when you need it
I ran into some issues with reporting sale of a second home ahd noncash contributions. While these should have been handled by the software, phone calls to TurboTax support eventually connected me with qualified agents who stuck with me until the problems were resolved. For an application as complex as tax preparation, it's critical to have phone support available. In my case, TurboTax delivered.
Date published: 2022-04-04
Rated 1 out of 5 by
sfjghksjdfhsj from
Charging for a 1099-G form
I do not think you should have to upgrade and pay 50 simply because you received unemployment.
Date published: 2022-04-04
Rated 5 out of 5 by
feveritt3 from
Love the program
I've been using turbo tax for over 10 years. I like how it's improved year after year for making it easy to file taxes.
Date published: 2022-04-04
Rated 5 out of 5 by
Moo22222 from
Amazing!!
So helpful and easy! Great customer service and it was fast!
Date published: 2022-04-04
Rated 5 out of 5 by
Lar M from
Wouldn't Use Any Other Tax Software
Turbo Tax has been amazing for many years! I use it every year. In Turbo Tax Deluxe, I would like to see the option of bypassing the itemized deductions section. Offer the question, "Are your total itemized deductions greater than $XXXX?" If the answer is "No," add an option to "Select the Standard Deduction Instead." I know that listing deductions is a reason for using Deluxe, but I fall WAY short of the Standard amount and I don't even save donation receipts anymore. Adding that option would save time. Thanks! And keep up the great work!
Date published: 2022-04-04
Rated 2 out of 5 by
K00900 from
Great until the end
I was charged for filing when I chose free file. Not happy
Date published: 2022-04-04
Rated 2 out of 5 by
MDF66 from
Turbo tax is good
turbo tax is giving me a hard time filing this year.
Date published: 2022-04-04
Rated 5 out of 5 by
promax from
Turbotax Very simple but the price going up
Turbotax Very simple and easy to use but the price going up every year actually should be free to use not to pay for it and on top of that paying sales tax.
Date published: 2022-04-04
Rated 4 out of 5 by
jimia from
GA state tax
A little hard to follow and didn't expect a charge when product stated it filed
Date published: 2022-04-04
Rated 5 out of 5 by
Ramire from
Amazing service!
Tax experts went above and beyond to file my tax return! Fast and simple to use.
All TurboTax® Offerings Reviews - Page 6573
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
stanleyslist from
Phone support is there when you need it
I ran into some issues with reporting sale of a second home ahd noncash contributions. While these should have been handled by the software, phone calls to TurboTax support eventually connected me with qualified agents who stuck with me until the problems were resolved. For an application as complex as tax preparation, it's critical to have phone support available. In my case, TurboTax delivered.
Date published: 2022-04-04
Rated 1 out of 5 by
sfjghksjdfhsj from
Charging for a 1099-G form
I do not think you should have to upgrade and pay 50 simply because you received unemployment.
Date published: 2022-04-04
Rated 5 out of 5 by
feveritt3 from
Love the program
I've been using turbo tax for over 10 years. I like how it's improved year after year for making it easy to file taxes.
Date published: 2022-04-04
Rated 5 out of 5 by
Moo22222 from
Amazing!!
So helpful and easy! Great customer service and it was fast!
Date published: 2022-04-04
Rated 5 out of 5 by
Lar M from
Wouldn't Use Any Other Tax Software
Turbo Tax has been amazing for many years! I use it every year. In Turbo Tax Deluxe, I would like to see the option of bypassing the itemized deductions section. Offer the question, "Are your total itemized deductions greater than $XXXX?" If the answer is "No," add an option to "Select the Standard Deduction Instead." I know that listing deductions is a reason for using Deluxe, but I fall WAY short of the Standard amount and I don't even save donation receipts anymore. Adding that option would save time. Thanks! And keep up the great work!
Date published: 2022-04-04
Rated 2 out of 5 by
K00900 from
Great until the end
I was charged for filing when I chose free file. Not happy
Date published: 2022-04-04
Rated 2 out of 5 by
MDF66 from
Turbo tax is good
turbo tax is giving me a hard time filing this year.
Date published: 2022-04-04
Rated 5 out of 5 by
promax from
Turbotax Very simple but the price going up
Turbotax Very simple and easy to use but the price going up every year actually should be free to use not to pay for it and on top of that paying sales tax.
Date published: 2022-04-04
Rated 4 out of 5 by
jimia from
GA state tax
A little hard to follow and didn't expect a charge when product stated it filed
Date published: 2022-04-04
Rated 5 out of 5 by
Ramire from
Amazing service!
Tax experts went above and beyond to file my tax return! Fast and simple to use.
All TurboTax® Offerings Reviews - Page 6573
Date published: 2022-04-04