TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Great until I almost finished Everything was great until it was time to pay for the state filing. The screen that required completion for paying by credit card was too large to fit on the screen of my laptop or my monitor so I couldn't access the continue button. That resulted in having to go back to have the fees deducted from my return . That cost me an additional $40.00. Which I think was done on purpose. In the future I may not used Turbo tax although I have since the mid 1990s
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is easy and user friendly TurboTax was pretty easy to use and when I needed to fix an error a Turbo Expert made the process very simple
Date published: 2021-03-13
Rated 5 out of 5 by from i liked it made my first time doing my own taxes easy it was cool
Date published: 2021-03-13
Rated 5 out of 5 by from EASY TAX PREP Very easy to understand and use. I'll be using Turbo Tax forever!!
Date published: 2021-03-13
Rated 2 out of 5 by from if you hadn't broken the download.... For years you have successfully taken downloads/transfers from Edward Jones. One year they were missing a flag field and when we reported this, it was fixed within a few weeks. Well this year (2020 filing) your download/transfer again had an issue (after working perfectly for many years). But your answer was 'manually key in the missing flag field'. UNACCEPTABLE. Fix it for next year or count me an ex-customer
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME BEST EXPERIENCE EVER AND EASY TO USE WOULD HIGHLY RECOMENDED
Date published: 2021-03-13
Rated 5 out of 5 by from Great Easy instructions with several tools to help understand what you're doing.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy, safe and secure I have used Turbo Tax for many years and keeps getting more user friendly and reliable every year.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is a huge help! Simple to use and I can be confident all areas are covered.
Date published: 2021-03-13
Rated 3 out of 5 by from Convenient tool, but super buggy! Needs some work Had a bunch of errors with "SCH C WKS" that wouldnt let me file the return, only told me this after already paying!! Kept telling me a certain checkmark entry was supposed to be blank but there was no way to uncheck it. Had to dig through a bunch of weird pages till i could finally find a way to delete that form altogether. Seems this has happened to others if you google "turbotax should be blank" Took me 2 weeks instead of 1 day to file.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great until I almost finished Everything was great until it was time to pay for the state filing. The screen that required completion for paying by credit card was too large to fit on the screen of my laptop or my monitor so I couldn't access the continue button. That resulted in having to go back to have the fees deducted from my return . That cost me an additional $40.00. Which I think was done on purpose. In the future I may not used Turbo tax although I have since the mid 1990s
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is easy and user friendly TurboTax was pretty easy to use and when I needed to fix an error a Turbo Expert made the process very simple
Date published: 2021-03-13
Rated 5 out of 5 by from i liked it made my first time doing my own taxes easy it was cool
Date published: 2021-03-13
Rated 5 out of 5 by from EASY TAX PREP Very easy to understand and use. I'll be using Turbo Tax forever!!
Date published: 2021-03-13
Rated 2 out of 5 by from if you hadn't broken the download.... For years you have successfully taken downloads/transfers from Edward Jones. One year they were missing a flag field and when we reported this, it was fixed within a few weeks. Well this year (2020 filing) your download/transfer again had an issue (after working perfectly for many years). But your answer was 'manually key in the missing flag field'. UNACCEPTABLE. Fix it for next year or count me an ex-customer
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME BEST EXPERIENCE EVER AND EASY TO USE WOULD HIGHLY RECOMENDED
Date published: 2021-03-13
Rated 5 out of 5 by from Great Easy instructions with several tools to help understand what you're doing.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy, safe and secure I have used Turbo Tax for many years and keeps getting more user friendly and reliable every year.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is a huge help! Simple to use and I can be confident all areas are covered.
Date published: 2021-03-13
Rated 3 out of 5 by from Convenient tool, but super buggy! Needs some work Had a bunch of errors with "SCH C WKS" that wouldnt let me file the return, only told me this after already paying!! Kept telling me a certain checkmark entry was supposed to be blank but there was no way to uncheck it. Had to dig through a bunch of weird pages till i could finally find a way to delete that form altogether. Seems this has happened to others if you google "turbotax should be blank" Took me 2 weeks instead of 1 day to file.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6573