TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is AWESOME! Had to use Turbo tax live to learn how to delete Schedule C forms. Very helpful! Love the screen shares and the call back feature. Thanks
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome Very easy, walk you through it and love how it will pull info for W2 and banking.
Date published: 2021-03-15
Rated 1 out of 5 by from Has become worse over years This is my 10th year in a row using Turbotax online. Before this, I had used the CD product for at least 4 years. I must say that the software has became disappointing for someone like me who is well versed in filing taxes and does not have too many deductions. The software repeatedly asks about the stupid Max service although I don't like it. During filing return, I had to click No at least 20 times. Turbotax is also trying to upsell you on the product compared to what you actually need. The price used to be ~ $30 around 10 years back and this year I paid $90 minus $10 discount for a silly premier version. All I had was wages for me and my spouse plus few 1099s from dividends and capital gains. It takes more time to import information than entering it yourself. very disappointing. Next year I will either hire a professional or do it myself using paper. It would take me same amount of time using paper as it took using Turbotax Premier.
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 very easy to use and i love the explanations. i enjoy the peace of mind.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax is easy Usually explain the issues well so I can see how to fix but had trouble w the credit karma connection I think bc I need to change my email. But used my bank account instead.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and Reliable I have used turbotax every time I have filed my own taxes and it was easier than when I hired someone else to do it for me. I appreciate this service and how easy tehy make my taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is easy and fast!! Turbo tax is fantastic, well-priced, and easy to use. Get it today!!
Date published: 2021-03-15
Rated 5 out of 5 by from Quick and East Thanks for making this quick and easy! Will file with TurboTax again next year.
Date published: 2021-03-15
Rated 5 out of 5 by from quick and simple Simple to use and helpful when you don't know what to do
Date published: 2021-03-15
Rated 4 out of 5 by from Doable for self-filing with room for improvement Totally doable for 1120s of my single-member LLC but since I do it only once a year, I have to research and relearn lots of things every time. I could use more specific help. The software already knows my business type and details exactly, so why not provide the specific help more easily.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is AWESOME! Had to use Turbo tax live to learn how to delete Schedule C forms. Very helpful! Love the screen shares and the call back feature. Thanks
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is awesome Very easy, walk you through it and love how it will pull info for W2 and banking.
Date published: 2021-03-15
Rated 1 out of 5 by from Has become worse over years This is my 10th year in a row using Turbotax online. Before this, I had used the CD product for at least 4 years. I must say that the software has became disappointing for someone like me who is well versed in filing taxes and does not have too many deductions. The software repeatedly asks about the stupid Max service although I don't like it. During filing return, I had to click No at least 20 times. Turbotax is also trying to upsell you on the product compared to what you actually need. The price used to be ~ $30 around 10 years back and this year I paid $90 minus $10 discount for a silly premier version. All I had was wages for me and my spouse plus few 1099s from dividends and capital gains. It takes more time to import information than entering it yourself. very disappointing. Next year I will either hire a professional or do it myself using paper. It would take me same amount of time using paper as it took using Turbotax Premier.
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 very easy to use and i love the explanations. i enjoy the peace of mind.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo tax is easy Usually explain the issues well so I can see how to fix but had trouble w the credit karma connection I think bc I need to change my email. But used my bank account instead.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and Reliable I have used turbotax every time I have filed my own taxes and it was easier than when I hired someone else to do it for me. I appreciate this service and how easy tehy make my taxes.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is easy and fast!! Turbo tax is fantastic, well-priced, and easy to use. Get it today!!
Date published: 2021-03-15
Rated 5 out of 5 by from Quick and East Thanks for making this quick and easy! Will file with TurboTax again next year.
Date published: 2021-03-15
Rated 5 out of 5 by from quick and simple Simple to use and helpful when you don't know what to do
Date published: 2021-03-15
Rated 4 out of 5 by from Doable for self-filing with room for improvement Totally doable for 1120s of my single-member LLC but since I do it only once a year, I have to research and relearn lots of things every time. I could use more specific help. The software already knows my business type and details exactly, so why not provide the specific help more easily.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6563