TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Very Disappointed in Lack of PPP Guidance I have used TurboTax Business for years. This year, following one of the most unusual years ever, I fully expected that there would be a Q&A section about PPP funds. How much did you receive? What 8 week, or 24 week timeframe did you receive the funds? But no, it was the same old software with absolutely no help online either. I even tried using TurboTax live and they wouldn't answer even basic questions. This will be the last year I use it.
Date published: 2021-03-13
Rated 4 out of 5 by from Gets the job done ok Product was not clear on how to process 1099-Q statements. Also still has an old K-1 schedule even though it hasn't been relevant for years.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome. TurboTax is awesome and user friendly. TurboTax got me a great refund!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is a great program The program is easy to use and always gets you the most refund. They make it very simple to do a federal and state taxes. I would highly recommmed this program. I have used it over 20 years.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy Simple and efficient. Was able to upload all my info without much difficulty.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Product. Super intuitive. Love this... last year, I had an accountant verify my return, and the results he came up with had me owning more than what TurboTax calculated. I've been using the service since 2008 and it just keeps getting better. Very easy to use and all of the questions are in plain English, even for slightly more complex tax situations.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax excellent Made to complete my taxes very easy. That was my first time and I think to use again in the future.
Date published: 2021-03-13
Rated 3 out of 5 by from getting less convenient failed to retrieve my old turbotax forms that were transferred from my old computer - i had to buy new computer because this years turbotax was NOT compatible with Windows 7 and the old Pc couldn't upgrade.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Easy It's all very easy to do. There are places that get confusing but they are great at answering questions in plain language.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to use For basic taxes very simple to use and cost effective.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6561
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Very Disappointed in Lack of PPP Guidance I have used TurboTax Business for years. This year, following one of the most unusual years ever, I fully expected that there would be a Q&A section about PPP funds. How much did you receive? What 8 week, or 24 week timeframe did you receive the funds? But no, it was the same old software with absolutely no help online either. I even tried using TurboTax live and they wouldn't answer even basic questions. This will be the last year I use it.
Date published: 2021-03-13
Rated 4 out of 5 by from Gets the job done ok Product was not clear on how to process 1099-Q statements. Also still has an old K-1 schedule even though it hasn't been relevant for years.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome. TurboTax is awesome and user friendly. TurboTax got me a great refund!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is a great program The program is easy to use and always gets you the most refund. They make it very simple to do a federal and state taxes. I would highly recommmed this program. I have used it over 20 years.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy Simple and efficient. Was able to upload all my info without much difficulty.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Product. Super intuitive. Love this... last year, I had an accountant verify my return, and the results he came up with had me owning more than what TurboTax calculated. I've been using the service since 2008 and it just keeps getting better. Very easy to use and all of the questions are in plain English, even for slightly more complex tax situations.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax excellent Made to complete my taxes very easy. That was my first time and I think to use again in the future.
Date published: 2021-03-13
Rated 3 out of 5 by from getting less convenient failed to retrieve my old turbotax forms that were transferred from my old computer - i had to buy new computer because this years turbotax was NOT compatible with Windows 7 and the old Pc couldn't upgrade.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Easy It's all very easy to do. There are places that get confusing but they are great at answering questions in plain language.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to use For basic taxes very simple to use and cost effective.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6561