TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Love TurboTax They walked me through it and it's my first time filing my taxes myself its really helpful for People who have never filed themselves!
Date published: 2021-05-18
Rated 1 out of 5 by from Tons of problems with file corruption. After restarting my returns 7 times (Literally just filed at 10:20pm on 5/17), I found out that if you try to import previous years, the file import will fail and if you proceed to import the PDF, you will run into an issue where after saving and exiting, you are unable to continue your return and TurboTax says that the file is corrupted. Searching for help on this yielded nothing except others with the same issue. It gets 1 star as I was eventually able to file...(even if I did completely skip itemized business expenses to get it done in time). :-/
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is great but not perfect Turbotax greatly accelerates figuring and filing taxes and represents the state of the art. But it could do much better. The desktop products could seamlessly integrate with the cloud products so you could move back and forth, and between products like between quickbooks and turbotax. Its painfully obvious that different intuit development teams build their products in separated silos instead of as an integrated whole experience for obvious combinations of use cases. Its like a school student who you know could do A level work, but turns out B level homework and tests because they're just lazy or unmotivated.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is easy to follow Turbo tax is very detailed and easy to follow ~ instructions and leading guide is very helpful
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Review Have used Turbo Tax for many years. It has been consistently Excellent.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome When finally got thru the system it went very easy. Now that I know what I'm doing.
Date published: 2021-05-18
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years. Love it. Very easy and accurate.
Date published: 2021-05-18
Rated 5 out of 5 by from Clear and helpful TurboTax was helpful in getting my taxes done last minute. Still had some questions/doubts and needed help. In about 30min (I guess due to my last minute hurry its a 30min else would've been quicker maybe) I got in touch with an expert (Jessica) to review my filing and clear any doubts I had. Very helpful!
Date published: 2021-05-18
Rated 4 out of 5 by from Smooth process Everything went very smoothly and I was able to complete my taxes in a day. A couple of critiques are that I think I paid for more upgrades than I needed, and the process of prompting people for upgrades is a little aggravating. It might be nicer to have more info upfront about cost, or to be able to go back and review it. There were also some items that I would have liked more information on, but for the most part, explanations were readily available at every step of the way that I felt like I might want one, which was a great feature.
Date published: 2021-05-18
Rated 5 out of 5 by from excellent support excellent and professional with my taxes. I would definitely do it again
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 657
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax They walked me through it and it's my first time filing my taxes myself its really helpful for People who have never filed themselves!
Date published: 2021-05-18
Rated 1 out of 5 by from Tons of problems with file corruption. After restarting my returns 7 times (Literally just filed at 10:20pm on 5/17), I found out that if you try to import previous years, the file import will fail and if you proceed to import the PDF, you will run into an issue where after saving and exiting, you are unable to continue your return and TurboTax says that the file is corrupted. Searching for help on this yielded nothing except others with the same issue. It gets 1 star as I was eventually able to file...(even if I did completely skip itemized business expenses to get it done in time). :-/
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is great but not perfect Turbotax greatly accelerates figuring and filing taxes and represents the state of the art. But it could do much better. The desktop products could seamlessly integrate with the cloud products so you could move back and forth, and between products like between quickbooks and turbotax. Its painfully obvious that different intuit development teams build their products in separated silos instead of as an integrated whole experience for obvious combinations of use cases. Its like a school student who you know could do A level work, but turns out B level homework and tests because they're just lazy or unmotivated.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is easy to follow Turbo tax is very detailed and easy to follow ~ instructions and leading guide is very helpful
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Review Have used Turbo Tax for many years. It has been consistently Excellent.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome When finally got thru the system it went very easy. Now that I know what I'm doing.
Date published: 2021-05-18
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years. Love it. Very easy and accurate.
Date published: 2021-05-18
Rated 5 out of 5 by from Clear and helpful TurboTax was helpful in getting my taxes done last minute. Still had some questions/doubts and needed help. In about 30min (I guess due to my last minute hurry its a 30min else would've been quicker maybe) I got in touch with an expert (Jessica) to review my filing and clear any doubts I had. Very helpful!
Date published: 2021-05-18
Rated 4 out of 5 by from Smooth process Everything went very smoothly and I was able to complete my taxes in a day. A couple of critiques are that I think I paid for more upgrades than I needed, and the process of prompting people for upgrades is a little aggravating. It might be nicer to have more info upfront about cost, or to be able to go back and review it. There were also some items that I would have liked more information on, but for the most part, explanations were readily available at every step of the way that I felt like I might want one, which was a great feature.
Date published: 2021-05-18
Rated 5 out of 5 by from excellent support excellent and professional with my taxes. I would definitely do it again
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 657