TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax makes it possible Doing taxes freaks people out. Regardless of whether you've got no knowledge or an MBA, going through this process makes you second guess everything. Completing my taxes with TurboTax has nearly eliminated the stress of this time of year. This is my 5th year using the tool and I am confident that the support and guidance provided by TurboTax can help anyone figure this out! The help resources are great and the premium options with live advisors helped me catch several errors that put thousands back in my pocket. Thank you, TurboTax, for helping give me the power to own this aspect of my financial life and to feel more educated each year in making better financial decisions.
Date published: 2023-03-13
Rated 5 out of 5 by from Super easy to use Definitely gonna keep using this, it's very easy to use!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome! I've used Turbo Tax every year for 9 years. It's easy and quick!
Date published: 2023-03-13
Rated 3 out of 5 by from Easy, but should be easier! I've been using TT for years. I switched to QBO thinking it would seamlessly integrate with TT...but NO, it still doesn't. Will you smart guys ever fix TT so one can import data from QBO???
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use, quick, great resources for help. I love the extra service options for Tax and Accountant Expertise help - for peace of mind to ask any questions, any time, easy to schedule an appointment.
Date published: 2023-03-13
Rated 5 out of 5 by from Taxes done FAST and EASY I love using TurboTax. A lot of my info is already saved throughout the year. Using the W2 import function is really cool, too. Highly recommend this product to anyone looking to save time and money doing taxes.
Date published: 2023-03-13
Rated 4 out of 5 by from excellent process I liked how this was very intuitive and I was able to return to previous pages easily
Date published: 2023-03-13
Rated 5 out of 5 by from I LIKE TURBOTAX TURBOTAX MAKES IT EASY! AND IT ALWAYS HAS EASY TO UNDERSTAND DESCRIPTIONS AND PERTINENT CLARIFICATIONS FOR THE FIELDS I DONT UNDERSTAND.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use It is quick and effective. The feature that imports your data is great.
Date published: 2023-03-13
Rated 1 out of 5 by from Major Issue with Program Update and State Download I've been a TurboTax user for years. This year, the program would not complete a required download that was required in order to file. After an hour with a rep and completing the download, the program would not recognize my state returns, telling me that I needed to purchase them (Error Code 190). After another hour with another rep, she could not help with this. I then searched in TT and finally I found a fix under the phrase (approximately) 'state efile update loop'. You will need to scroll down. The first fix failed but the second finally worked. Two hours of lost time - VERY frustrating.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it possible Doing taxes freaks people out. Regardless of whether you've got no knowledge or an MBA, going through this process makes you second guess everything. Completing my taxes with TurboTax has nearly eliminated the stress of this time of year. This is my 5th year using the tool and I am confident that the support and guidance provided by TurboTax can help anyone figure this out! The help resources are great and the premium options with live advisors helped me catch several errors that put thousands back in my pocket. Thank you, TurboTax, for helping give me the power to own this aspect of my financial life and to feel more educated each year in making better financial decisions.
Date published: 2023-03-13
Rated 5 out of 5 by from Super easy to use Definitely gonna keep using this, it's very easy to use!
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome! I've used Turbo Tax every year for 9 years. It's easy and quick!
Date published: 2023-03-13
Rated 3 out of 5 by from Easy, but should be easier! I've been using TT for years. I switched to QBO thinking it would seamlessly integrate with TT...but NO, it still doesn't. Will you smart guys ever fix TT so one can import data from QBO???
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use, quick, great resources for help. I love the extra service options for Tax and Accountant Expertise help - for peace of mind to ask any questions, any time, easy to schedule an appointment.
Date published: 2023-03-13
Rated 5 out of 5 by from Taxes done FAST and EASY I love using TurboTax. A lot of my info is already saved throughout the year. Using the W2 import function is really cool, too. Highly recommend this product to anyone looking to save time and money doing taxes.
Date published: 2023-03-13
Rated 4 out of 5 by from excellent process I liked how this was very intuitive and I was able to return to previous pages easily
Date published: 2023-03-13
Rated 5 out of 5 by from I LIKE TURBOTAX TURBOTAX MAKES IT EASY! AND IT ALWAYS HAS EASY TO UNDERSTAND DESCRIPTIONS AND PERTINENT CLARIFICATIONS FOR THE FIELDS I DONT UNDERSTAND.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use It is quick and effective. The feature that imports your data is great.
Date published: 2023-03-13
Rated 1 out of 5 by from Major Issue with Program Update and State Download I've been a TurboTax user for years. This year, the program would not complete a required download that was required in order to file. After an hour with a rep and completing the download, the program would not recognize my state returns, telling me that I needed to purchase them (Error Code 190). After another hour with another rep, she could not help with this. I then searched in TT and finally I found a fix under the phrase (approximately) 'state efile update loop'. You will need to scroll down. The first fix failed but the second finally worked. Two hours of lost time - VERY frustrating.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6556