TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Queen B13 from
Easy to use
Easy step by step process with customized options.
Date published: 2022-04-19
Rated 4 out of 5 by
EACARRERA from
Satisfied
It was straightforward. I was satisfied with the way the system worked.
Date published: 2022-04-19
Rated 5 out of 5 by
GalacticEmpress from
Easy to file
Easy and straightforward. Everything I need to enter is ready to fill out.
Date published: 2022-04-19
Rated 5 out of 5 by
SamSong93 from
TurboTax is the only way to go!
Very helpful walked me right through everything, made filing taxes easy.
Date published: 2022-04-19
Rated 5 out of 5 by
Trudy76 from
Turbo tax was very easy
Turbo tax program is a fantastic product. Fast and easy.
Date published: 2022-04-19
Rated 5 out of 5 by
Cody56 from
turbo tax is amazing and very helpful
I had entered some wrong information and turbo tax emailed me right away with helpful information. I was able to correct the problem and re-file.
Date published: 2022-04-19
Rated 3 out of 5 by
Allen Lau from
Ok simple
OK if you go straight through according to the suggested template. If you have to go back or change something, then it is difficult. The help text does not match the front end. I have to change the "State Estimated Tax Paid", the help says use "Find" but there is not "Find" but "Show Topic List". I tried to hit "back" but it warned me about "not able to enter e-confirmation number again" and there is no visible confirmation number anywhere (where is the number?). Not usable.
Date published: 2022-04-19
Rated 5 out of 5 by
RuYb from
Easy & user Friendly
At my age I don't need confusing things and TurboTax made it very easy, thank you.
Date published: 2022-04-19
Rated 5 out of 5 by
Iamchurch from
TurboTax Makes It Easy
I really appreciate the easy-to-understand in plain language explanation that TurboTax provides each step of the way, especially as things change from year to year.
Date published: 2022-04-19
Rated 4 out of 5 by
bshippell from
It works fine
It was not difficult, but I would not have completed it without the help of the staff.
All TurboTax® Offerings Reviews - Page 6554
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Queen B13 from
Easy to use
Easy step by step process with customized options.
Date published: 2022-04-19
Rated 4 out of 5 by
EACARRERA from
Satisfied
It was straightforward. I was satisfied with the way the system worked.
Date published: 2022-04-19
Rated 5 out of 5 by
GalacticEmpress from
Easy to file
Easy and straightforward. Everything I need to enter is ready to fill out.
Date published: 2022-04-19
Rated 5 out of 5 by
SamSong93 from
TurboTax is the only way to go!
Very helpful walked me right through everything, made filing taxes easy.
Date published: 2022-04-19
Rated 5 out of 5 by
Trudy76 from
Turbo tax was very easy
Turbo tax program is a fantastic product. Fast and easy.
Date published: 2022-04-19
Rated 5 out of 5 by
Cody56 from
turbo tax is amazing and very helpful
I had entered some wrong information and turbo tax emailed me right away with helpful information. I was able to correct the problem and re-file.
Date published: 2022-04-19
Rated 3 out of 5 by
Allen Lau from
Ok simple
OK if you go straight through according to the suggested template. If you have to go back or change something, then it is difficult. The help text does not match the front end. I have to change the "State Estimated Tax Paid", the help says use "Find" but there is not "Find" but "Show Topic List". I tried to hit "back" but it warned me about "not able to enter e-confirmation number again" and there is no visible confirmation number anywhere (where is the number?). Not usable.
Date published: 2022-04-19
Rated 5 out of 5 by
RuYb from
Easy & user Friendly
At my age I don't need confusing things and TurboTax made it very easy, thank you.
Date published: 2022-04-19
Rated 5 out of 5 by
Iamchurch from
TurboTax Makes It Easy
I really appreciate the easy-to-understand in plain language explanation that TurboTax provides each step of the way, especially as things change from year to year.
Date published: 2022-04-19
Rated 4 out of 5 by
bshippell from
It works fine
It was not difficult, but I would not have completed it without the help of the staff.
All TurboTax® Offerings Reviews - Page 6554
Date published: 2022-04-19