TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from makes complicated taxes easier I don't have much success uploading from brokerage accounts. This could maybe expand a little. Household employment taxes are confusing because we pay taxes through a payroll company as we go through the year and there is no easy way to enter those taxes.
Date published: 2023-03-17
Rated 3 out of 5 by from The changes for this year's format were not good. Any time I needed to talk to a person, that person was polite and helpful. BUt here I am having already sent my taxes off and I still don't have a copy for myself.
Date published: 2023-03-17
Rated 4 out of 5 by from User friendly interface I did most of the filing online without online assistant. I download and save for later since I could not go back immediately due to present time restrictions. But very user friendly
Date published: 2023-03-17
Rated 3 out of 5 by from Handy to have in the cloud. I had a couple of issues this year. When i was reviewing my information listing, the Turbo Tax 'do it in record time' window popped up and it took over my computer. I couldn't x it out or use the esc key and there was no way on the window to skip it. it looked like malware to me so i had to use the task manager to shut down my browser window to get rid of it. Very annoying and i'd recommend your software guys get a skip button or an x out added to that window. Secondly, after inputting my fidelity information to download my RMD, i tried to download my wife's RMD by going into fidelity again and it automatically kept my fidelity account information so i couldn't get her download. Also, nowhere when i was completing my 1099's did it come back to ask about Margaret's. I had to manually go through a bunch of gyrations to get her's in. Not happy this year with the software changes from the last years..
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use knew which documents to have so didn't take too much time
Date published: 2023-03-17
Rated 5 out of 5 by from Intuit Turbotax Home and Business 2022 I've been preparing my own taxes for 51 years and have used Turbo Tax for approximately 25 years. Your automated processes makes it much easier to sort through the forms and prepare the taxes in a few hours instead of days. Love it. Thanks so much.
Date published: 2023-03-17
Rated 1 out of 5 by from Too expensive with various charges Too expensive. Too many various charges. Prices keeps getting higher every year.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user Have been using TurboTax Deluxe for about 10 years now. Very easy to use with excellent tips and help. Refunds or payment are both easy and quick.
Date published: 2023-03-17
Rated 5 out of 5 by from Thanks for making it easy! information and questions are well organized and easy to understand and everything is pretty intuitive;0
Date published: 2023-03-17
Rated 5 out of 5 by from So thorough! So quick and easy! Saved me time and money! Will use again!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6548
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from makes complicated taxes easier I don't have much success uploading from brokerage accounts. This could maybe expand a little. Household employment taxes are confusing because we pay taxes through a payroll company as we go through the year and there is no easy way to enter those taxes.
Date published: 2023-03-17
Rated 3 out of 5 by from The changes for this year's format were not good. Any time I needed to talk to a person, that person was polite and helpful. BUt here I am having already sent my taxes off and I still don't have a copy for myself.
Date published: 2023-03-17
Rated 4 out of 5 by from User friendly interface I did most of the filing online without online assistant. I download and save for later since I could not go back immediately due to present time restrictions. But very user friendly
Date published: 2023-03-17
Rated 3 out of 5 by from Handy to have in the cloud. I had a couple of issues this year. When i was reviewing my information listing, the Turbo Tax 'do it in record time' window popped up and it took over my computer. I couldn't x it out or use the esc key and there was no way on the window to skip it. it looked like malware to me so i had to use the task manager to shut down my browser window to get rid of it. Very annoying and i'd recommend your software guys get a skip button or an x out added to that window. Secondly, after inputting my fidelity information to download my RMD, i tried to download my wife's RMD by going into fidelity again and it automatically kept my fidelity account information so i couldn't get her download. Also, nowhere when i was completing my 1099's did it come back to ask about Margaret's. I had to manually go through a bunch of gyrations to get her's in. Not happy this year with the software changes from the last years..
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use knew which documents to have so didn't take too much time
Date published: 2023-03-17
Rated 5 out of 5 by from Intuit Turbotax Home and Business 2022 I've been preparing my own taxes for 51 years and have used Turbo Tax for approximately 25 years. Your automated processes makes it much easier to sort through the forms and prepare the taxes in a few hours instead of days. Love it. Thanks so much.
Date published: 2023-03-17
Rated 1 out of 5 by from Too expensive with various charges Too expensive. Too many various charges. Prices keeps getting higher every year.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user Have been using TurboTax Deluxe for about 10 years now. Very easy to use with excellent tips and help. Refunds or payment are both easy and quick.
Date published: 2023-03-17
Rated 5 out of 5 by from Thanks for making it easy! information and questions are well organized and easy to understand and everything is pretty intuitive;0
Date published: 2023-03-17
Rated 5 out of 5 by from So thorough! So quick and easy! Saved me time and money! Will use again!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6548