TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Nikeguy from
TurboTax is expensive and complicated
TurboTax is advertised for free, but then once you get into doing the taxes there is fees upon fees to complete them using different tools.
Date published: 2022-04-16
Rated 5 out of 5 by
TomVanK from
My TTax Experience 2021 Tax Year
This is the umpteenth year I've used Turbo Tax, and it performs much the same as past years, providing thorough compliance with the latest tax laws, and great autocalculations with every entry. I would never do all that by hand again. It still, however, has a few flaws, though they are convenience issues, not accuracy. The handling of state taxes does not have the same ability to jump to any place, like the federal tax part does. Instead, I had to start at an initial screen and click through a lot of screens before I got to the one I wanted to edit. Intuit should make that more flexible. The other problem was that TT kept demanding a date entry for an amount = 0, and after the zero was deleted to a blank cell, TT put the zero back in and repeated the demand for a date for the 0 amount entry. That should be a quick software fix. Another problem was the poor explanation of the economic recovery payout #3 and its effect on the possible federal refund.
Date published: 2022-04-16
Rated 4 out of 5 by
C4 12 from
Turbo tax quick. Awesome !
Been with them over 5 years keep updates. And caring people
Date published: 2022-04-16
Rated 5 out of 5 by
In Ohio from
Turbo Tax is my trusted tax software
I have been using Turbo Tax for the past 6 years it is a clear, step by step method to do your taxes.
Date published: 2022-04-16
Rated 5 out of 5 by
marco777 from
Good to go
Overall good. Not going through a lot. Ive been using them for years
Date published: 2022-04-16
Rated 4 out of 5 by
BizNoobie from
First Timer with TurboTax Business
I've been using TurboTax for my personal income taxes for many years. This year I started a business and am using TurboTax Business for the first time. I'd say overall it's not as good as TurboTax for personal income which is excellent 5 stars on that. TurboTax for Business isn't online it's only available for download and it's only available for PC, I'm on a Mac. I had to run the Parallels app with windows 8 to be able to use the software, (windows 8 is awful!) and using Parallels is clunky, trying to print paperwork can get complicated so had to save pdf's and email to myself. They need to bring TurboTax Business online. Also there were some spots that did not have the little side bar info link to explain more about it, while other spots had the side bar info but were super confusing and overly detailed and complicated. Last thing is they need to offer state business forms for all states, they don't offer the state of Maine so I have to go dig up the forms and figure it out myself.
Date published: 2022-04-16
Rated 4 out of 5 by
Bejool from
used for first time
I just used this product for the first time this year
Date published: 2022-04-16
Rated 5 out of 5 by
Pamr101 from
Continued excellence.
Been using Turbo Tax for a great many years. Never had an issue with data entry, filing or understanding questions and documents. Turbo Tax takes the pain out of the complex forms
Date published: 2022-04-16
Rated 4 out of 5 by
Evil Lord Zeldor from
Works Fine
Filling out taxes is a bit easier for intergalactic warlords now.
Date published: 2022-04-16
Rated 5 out of 5 by
Kristylea from
Turbo Tax is absolutely fabulous!
I can't say how easy it was for me to get the help I needed 3 times filing my taxes this year. I have always used Turbo Tax but with adding to my home business after Covid and navigating through things I was unsure about, they were able to help me. I was able to get help via chat and via phone. Thank you so much!!
All TurboTax® Offerings Reviews - Page 6543
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Nikeguy from
TurboTax is expensive and complicated
TurboTax is advertised for free, but then once you get into doing the taxes there is fees upon fees to complete them using different tools.
Date published: 2022-04-16
Rated 5 out of 5 by
TomVanK from
My TTax Experience 2021 Tax Year
This is the umpteenth year I've used Turbo Tax, and it performs much the same as past years, providing thorough compliance with the latest tax laws, and great autocalculations with every entry. I would never do all that by hand again. It still, however, has a few flaws, though they are convenience issues, not accuracy. The handling of state taxes does not have the same ability to jump to any place, like the federal tax part does. Instead, I had to start at an initial screen and click through a lot of screens before I got to the one I wanted to edit. Intuit should make that more flexible. The other problem was that TT kept demanding a date entry for an amount = 0, and after the zero was deleted to a blank cell, TT put the zero back in and repeated the demand for a date for the 0 amount entry. That should be a quick software fix. Another problem was the poor explanation of the economic recovery payout #3 and its effect on the possible federal refund.
Date published: 2022-04-16
Rated 4 out of 5 by
C4 12 from
Turbo tax quick. Awesome !
Been with them over 5 years keep updates. And caring people
Date published: 2022-04-16
Rated 5 out of 5 by
In Ohio from
Turbo Tax is my trusted tax software
I have been using Turbo Tax for the past 6 years it is a clear, step by step method to do your taxes.
Date published: 2022-04-16
Rated 5 out of 5 by
marco777 from
Good to go
Overall good. Not going through a lot. Ive been using them for years
Date published: 2022-04-16
Rated 4 out of 5 by
BizNoobie from
First Timer with TurboTax Business
I've been using TurboTax for my personal income taxes for many years. This year I started a business and am using TurboTax Business for the first time. I'd say overall it's not as good as TurboTax for personal income which is excellent 5 stars on that. TurboTax for Business isn't online it's only available for download and it's only available for PC, I'm on a Mac. I had to run the Parallels app with windows 8 to be able to use the software, (windows 8 is awful!) and using Parallels is clunky, trying to print paperwork can get complicated so had to save pdf's and email to myself. They need to bring TurboTax Business online. Also there were some spots that did not have the little side bar info link to explain more about it, while other spots had the side bar info but were super confusing and overly detailed and complicated. Last thing is they need to offer state business forms for all states, they don't offer the state of Maine so I have to go dig up the forms and figure it out myself.
Date published: 2022-04-16
Rated 4 out of 5 by
Bejool from
used for first time
I just used this product for the first time this year
Date published: 2022-04-16
Rated 5 out of 5 by
Pamr101 from
Continued excellence.
Been using Turbo Tax for a great many years. Never had an issue with data entry, filing or understanding questions and documents. Turbo Tax takes the pain out of the complex forms
Date published: 2022-04-16
Rated 4 out of 5 by
Evil Lord Zeldor from
Works Fine
Filling out taxes is a bit easier for intergalactic warlords now.
Date published: 2022-04-16
Rated 5 out of 5 by
Kristylea from
Turbo Tax is absolutely fabulous!
I can't say how easy it was for me to get the help I needed 3 times filing my taxes this year. I have always used Turbo Tax but with adding to my home business after Covid and navigating through things I was unsure about, they were able to help me. I was able to get help via chat and via phone. Thank you so much!!
All TurboTax® Offerings Reviews - Page 6543
Date published: 2022-04-16