TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is a reliable tool I like how easy it is to do your taxes and how informative it is so you're never left wondering.
Date published: 2021-05-18
Rated 5 out of 5 by from FANASTIC EASY TO USE. I WOULD RECCOMEND THIS TO OTHERS. DIDN'T TAKE LONG TO DO. HAPPY WITH THE RESULTS
Date published: 2021-05-18
Rated 1 out of 5 by from too much unessecary security! too hard to provide old tax info some people lose that and the irs is sooo hard to deal with
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and fast! I use Turbo Tax every year, simple, fast and they guide me every step of the way with all of the changes & updates.
Date published: 2021-05-18
Rated 1 out of 5 by from Very upset that I spent my money on this Employees were very energetic.. about moving onto the next customer. Both CPAs I talked to wanted to finish as fast as possible. Which was a surprise because last year I had excellent service. The service I got today would be on par with what I imagine Walmart's tax services offer. I don't get it, last year the CPA was incredibly thorough and I felt really secure in what I was submitting. This year I did not have a "warm and fuzzy" when I submitted. I felt lost, confused, and that I had waisted my money when I could have gone to H&R for half the price and double the amount of employee care.
Date published: 2021-05-18
Rated 5 out of 5 by from Streamlined for efficiency I really appreciate the streamlined approach to whether or not to itemize.
Date published: 2021-05-18
Rated 3 out of 5 by from Disappointed in Turbo Tax this year Turbo Tax live expert experience was poor. I didn't get any personal assistance at all. I sold a home, bought another home, changed jobs and had a question and didn't get help. I have used Turbo tax for years. I was disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from Easiest Tax Preparer This was the easiest tax preparation that I have ever done. I will be using Turbo Tax again next year
Date published: 2021-05-18
Rated 5 out of 5 by from Top shelf alignment tool. The software was easy to follow and use effectively.
Date published: 2021-05-18
Rated 1 out of 5 by from You have lots of work to do on your program This new version for Mac is not intuitive or user friendly
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a reliable tool I like how easy it is to do your taxes and how informative it is so you're never left wondering.
Date published: 2021-05-18
Rated 5 out of 5 by from FANASTIC EASY TO USE. I WOULD RECCOMEND THIS TO OTHERS. DIDN'T TAKE LONG TO DO. HAPPY WITH THE RESULTS
Date published: 2021-05-18
Rated 1 out of 5 by from too much unessecary security! too hard to provide old tax info some people lose that and the irs is sooo hard to deal with
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and fast! I use Turbo Tax every year, simple, fast and they guide me every step of the way with all of the changes & updates.
Date published: 2021-05-18
Rated 1 out of 5 by from Very upset that I spent my money on this Employees were very energetic.. about moving onto the next customer. Both CPAs I talked to wanted to finish as fast as possible. Which was a surprise because last year I had excellent service. The service I got today would be on par with what I imagine Walmart's tax services offer. I don't get it, last year the CPA was incredibly thorough and I felt really secure in what I was submitting. This year I did not have a "warm and fuzzy" when I submitted. I felt lost, confused, and that I had waisted my money when I could have gone to H&R for half the price and double the amount of employee care.
Date published: 2021-05-18
Rated 5 out of 5 by from Streamlined for efficiency I really appreciate the streamlined approach to whether or not to itemize.
Date published: 2021-05-18
Rated 3 out of 5 by from Disappointed in Turbo Tax this year Turbo Tax live expert experience was poor. I didn't get any personal assistance at all. I sold a home, bought another home, changed jobs and had a question and didn't get help. I have used Turbo tax for years. I was disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from Easiest Tax Preparer This was the easiest tax preparation that I have ever done. I will be using Turbo Tax again next year
Date published: 2021-05-18
Rated 5 out of 5 by from Top shelf alignment tool. The software was easy to follow and use effectively.
Date published: 2021-05-18
Rated 1 out of 5 by from You have lots of work to do on your program This new version for Mac is not intuitive or user friendly
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 655