TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Frustrating Had a VERY difficult time with state taxes. TurboTax didn't bill me for one of two state taxes so I would not e-file. After asking a tax accountant and checking the internet I contacted TT and they said I had to delete my state return and start over. Why? Because TT didn't bill me initially, so no fault of my own. TT has because very cumbersome and after being a loyal customer for about 10 years, this is my last year over paying for a frustrating experience.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is The Best! The features and structure of TurboTax made it a simple process to navigate the tricky waters of my return. The logical, step-by-step, format takes the stress away and eliminated any guess-work or worry.
Date published: 2022-08-12
Rated 5 out of 5 by from Great Way to File The needed information was provided with each step. It allowed for easy access and had an agent available, if needed. It made filing easier by providing the forms needed. It also provided follow up if needed.
Date published: 2022-08-12
Rated 5 out of 5 by from Hteat For my first time ot was really good and will us it again
Date published: 2022-08-12
Rated 1 out of 5 by from Not Happy with Turbo tax after several years I submitted my taxes and paid 1 amount, then 2 months later I wanted to print a copy for my files and it now saying I owed less than I originally paid. Turbotax couldn't explain why and this is frustrating.
Date published: 2022-08-12
Rated 5 out of 5 by from Turbo Tax is awesome user friendly, professional, easy to read and follow
Date published: 2022-08-12
Rated 4 out of 5 by from turbo tax is a great tool to use. my experience with turbo turbo was awesome. the software was easy to use and navigate. the assistance of having a expert available and explanation boxes were really helpful. the fee was also affordable.
Date published: 2022-08-12
Rated 5 out of 5 by from Awesomeness I have an awesome experience with TurboTax Full Service.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax Excellent It was excellent! The review was good and we were able to file without any issue
Date published: 2022-08-11
Rated 5 out of 5 by from Great Experience with Live Full Service Tax Return As a business owner with a significantly more complex tax return this year I was anxious about getting my taxes done correctly. The Turbo Tax live full service worked out great. Darice was fantastic in letting me know all of the documents she needed, answering my questions and responding promptly
Date published: 2022-08-11
All TurboTax® Offerings Reviews - Page 6538
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Frustrating Had a VERY difficult time with state taxes. TurboTax didn't bill me for one of two state taxes so I would not e-file. After asking a tax accountant and checking the internet I contacted TT and they said I had to delete my state return and start over. Why? Because TT didn't bill me initially, so no fault of my own. TT has because very cumbersome and after being a loyal customer for about 10 years, this is my last year over paying for a frustrating experience.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is The Best! The features and structure of TurboTax made it a simple process to navigate the tricky waters of my return. The logical, step-by-step, format takes the stress away and eliminated any guess-work or worry.
Date published: 2022-08-12
Rated 5 out of 5 by from Great Way to File The needed information was provided with each step. It allowed for easy access and had an agent available, if needed. It made filing easier by providing the forms needed. It also provided follow up if needed.
Date published: 2022-08-12
Rated 5 out of 5 by from Hteat For my first time ot was really good and will us it again
Date published: 2022-08-12
Rated 1 out of 5 by from Not Happy with Turbo tax after several years I submitted my taxes and paid 1 amount, then 2 months later I wanted to print a copy for my files and it now saying I owed less than I originally paid. Turbotax couldn't explain why and this is frustrating.
Date published: 2022-08-12
Rated 5 out of 5 by from Turbo Tax is awesome user friendly, professional, easy to read and follow
Date published: 2022-08-12
Rated 4 out of 5 by from turbo tax is a great tool to use. my experience with turbo turbo was awesome. the software was easy to use and navigate. the assistance of having a expert available and explanation boxes were really helpful. the fee was also affordable.
Date published: 2022-08-12
Rated 5 out of 5 by from Awesomeness I have an awesome experience with TurboTax Full Service.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax Excellent It was excellent! The review was good and we were able to file without any issue
Date published: 2022-08-11
Rated 5 out of 5 by from Great Experience with Live Full Service Tax Return As a business owner with a significantly more complex tax return this year I was anxious about getting my taxes done correctly. The Turbo Tax live full service worked out great. Darice was fantastic in letting me know all of the documents she needed, answering my questions and responding promptly
Date published: 2022-08-11
All TurboTax® Offerings Reviews - Page 6538