TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use Easy to use, even when my returns were rejected Turbo tax guided me through it easily.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Is User Friendly Turbo Tax is user friendly. Tax Expert called me promptly, was professional, friendly and helpful with answering my questions.
Date published: 2021-03-15
Rated 2 out of 5 by from Rounding errors cause headaches every year. PLEASE stop rounding figures prematurely! This literally adds hours of work every year for me, as I have to re-calculate everything manually trying to determine why things are not in balance or not adding up correctly. I ultimately have to manually override the data, which I shouldn't have to do. I also found a case in which it rounded .50 down instead of up. Please see IRS Pub 17 Computations on page 13: "Rounding off dollars. You can round off cents to whole dollars on your return and schedules. If you do round to whole dollars, you must round all amounts. To round, drop amounts under 50 cents and increase amounts from 50 to 99 cents to the next dollar."
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was Easy and Amazing I am only eligible for a small refund - less than $100 - so it made ZERO sense to pay anyone to do my taxes. I was nervous at first but TurboTax made the process easy and FREE! Thank you, TurboTax.
Date published: 2021-03-15
Rated 5 out of 5 by from Always Use It - Always Happy We use Turbo Tax every year. It makes our lives MUCH easier.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome! It was awesome very detailed and helpful all the way to the end amazing!!
Date published: 2021-03-15
Rated 5 out of 5 by from Very Simple Very simple and easy to follow, the free option is excellent most have a fee attached to file
Date published: 2021-03-15
Rated 5 out of 5 by from I use Turbotax every year! I like how turbotax walks you through everything. Very user friendly!
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use! Turbo Tax was easy and convenient! Daniel was very helpful!
Date published: 2021-03-15
Rated 5 out of 5 by from Easy! Was easy and did all the work! Made filing taxes not hard at all!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6536
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use, even when my returns were rejected Turbo tax guided me through it easily.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Is User Friendly Turbo Tax is user friendly. Tax Expert called me promptly, was professional, friendly and helpful with answering my questions.
Date published: 2021-03-15
Rated 2 out of 5 by from Rounding errors cause headaches every year. PLEASE stop rounding figures prematurely! This literally adds hours of work every year for me, as I have to re-calculate everything manually trying to determine why things are not in balance or not adding up correctly. I ultimately have to manually override the data, which I shouldn't have to do. I also found a case in which it rounded .50 down instead of up. Please see IRS Pub 17 Computations on page 13: "Rounding off dollars. You can round off cents to whole dollars on your return and schedules. If you do round to whole dollars, you must round all amounts. To round, drop amounts under 50 cents and increase amounts from 50 to 99 cents to the next dollar."
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was Easy and Amazing I am only eligible for a small refund - less than $100 - so it made ZERO sense to pay anyone to do my taxes. I was nervous at first but TurboTax made the process easy and FREE! Thank you, TurboTax.
Date published: 2021-03-15
Rated 5 out of 5 by from Always Use It - Always Happy We use Turbo Tax every year. It makes our lives MUCH easier.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awesome! It was awesome very detailed and helpful all the way to the end amazing!!
Date published: 2021-03-15
Rated 5 out of 5 by from Very Simple Very simple and easy to follow, the free option is excellent most have a fee attached to file
Date published: 2021-03-15
Rated 5 out of 5 by from I use Turbotax every year! I like how turbotax walks you through everything. Very user friendly!
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use! Turbo Tax was easy and convenient! Daniel was very helpful!
Date published: 2021-03-15
Rated 5 out of 5 by from Easy! Was easy and did all the work! Made filing taxes not hard at all!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6536