TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Used TurboTax For Years! I've used TurboTax for years. If you can read and follow instructions, then you should be able to successfully use TurboTax to figure your taxes. I've been very pleased with the program.
Date published: 2023-03-17
Rated 5 out of 5 by from Bob in San Antonio TX I've been using Turbo Tax to do my mine and families taxes for several years and it has always got me the most return back.
Date published: 2023-03-17
Rated 1 out of 5 by from Terrible Lie about pricing, you charge more than any other site I have filed with.
Date published: 2023-03-17
Rated 4 out of 5 by from Concept is great. Difficulty finding alot of info. We used three helpers and found them very helpful.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax awesome. Help desk is spectacular. Live expert , Tanya was very good. One could tell she enjoyed her job and was very helpful.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to Use Walks you through the filing process with easy to understand instructions.
Date published: 2023-03-17
Rated 4 out of 5 by from Helpful descriptions Each step is described so that one can locate the proper number or response. There was a problem with actual filing but instructions were given on TurboTax to readily correct that.
Date published: 2023-03-17
Rated 3 out of 5 by from Annoying I've used Turbotax for a long time now and while I do like it there are real annoying things. The program screwed up my state returns and would not let me edit / remove forms manually. I finally gave up and wanted to restart my returns but that feature has been removed. Waited for help on the phone for about 20 minutes and they were no help. Some forms have no help associated with them, on some pages you cannot zoom in (if you're looking at errors on a form, no ability to zoom in at all).
Date published: 2023-03-17
Rated 5 out of 5 by from Great Easier to do our own. When you don't have transportation to get around.
Date published: 2023-03-17
Rated 5 out of 5 by from it is helpful Quick fairly easy and valuable. Appreciate the accuracy.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6535
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used TurboTax For Years! I've used TurboTax for years. If you can read and follow instructions, then you should be able to successfully use TurboTax to figure your taxes. I've been very pleased with the program.
Date published: 2023-03-17
Rated 5 out of 5 by from Bob in San Antonio TX I've been using Turbo Tax to do my mine and families taxes for several years and it has always got me the most return back.
Date published: 2023-03-17
Rated 1 out of 5 by from Terrible Lie about pricing, you charge more than any other site I have filed with.
Date published: 2023-03-17
Rated 4 out of 5 by from Concept is great. Difficulty finding alot of info. We used three helpers and found them very helpful.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax awesome. Help desk is spectacular. Live expert , Tanya was very good. One could tell she enjoyed her job and was very helpful.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to Use Walks you through the filing process with easy to understand instructions.
Date published: 2023-03-17
Rated 4 out of 5 by from Helpful descriptions Each step is described so that one can locate the proper number or response. There was a problem with actual filing but instructions were given on TurboTax to readily correct that.
Date published: 2023-03-17
Rated 3 out of 5 by from Annoying I've used Turbotax for a long time now and while I do like it there are real annoying things. The program screwed up my state returns and would not let me edit / remove forms manually. I finally gave up and wanted to restart my returns but that feature has been removed. Waited for help on the phone for about 20 minutes and they were no help. Some forms have no help associated with them, on some pages you cannot zoom in (if you're looking at errors on a form, no ability to zoom in at all).
Date published: 2023-03-17
Rated 5 out of 5 by from Great Easier to do our own. When you don't have transportation to get around.
Date published: 2023-03-17
Rated 5 out of 5 by from it is helpful Quick fairly easy and valuable. Appreciate the accuracy.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6535