TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
Lauren2222244444 from
Lost a Customer
I've been filing with Turbotax since 2013. Every year I was able to file without stress. This year was completely different. My rep was not helpful, she was condescending in the way she spoke with me and could not have made this any more stressful.
Date published: 2022-04-16
Rated 5 out of 5 by
Wheels1953 from
Very good
Good experience! Very knowledgeable pleasant and helpful.
Date published: 2022-04-16
Rated 2 out of 5 by
efabre72 from
Pretty Good, But don't take alien case in account
Easier to understand than official documenatation. But for Alien it does not take in accounte the case where you are try to claim your own childrens and "if you are applying for an ITIN or ATIN for the child on or before the due date of your return" (from 1040 notice, "Who Qualifies as Your Dependent" chapter. It means on Alien case "Best return garanties is false...
Date published: 2022-04-16
Rated 4 out of 5 by
The Butcher from
going rate?
I guess for the rapid ability to file, ease of filing and the thoroughness. Its not a bad price. I just wish it would have been less expensive between the state and federal it was over a hundred bucks :-(
Date published: 2022-04-16
Rated 5 out of 5 by
NICKNAME NOT NECESSARY from
Easy and accurate
EASY AND FAST BUT NOT CHEAP, WHERE IS THE SALE THAT I ALWAYS HEAR ABOUT?
Date published: 2022-04-16
Rated 5 out of 5 by
Nigel31 from
Better Than H&R Block
Better than H&R Block for sure. Not perfect. Seems impossible for whoever it is that writes the Help blurbs on either program to translate tax jargon into terms a normal human can understand. But Turbo Tax does a better job, a bit more user friendly and holds your hand a bit more at times. Worth the few extra dollars for sure. Still tho, sometimes when you really need help the most, the software leaves you high and dry and tells you to figure it out yourself. Be sure to get the download version rather than online version. Cheaper and better, and a bit easier to integrate last year's return info if it's from a PDF. Overall, very good, but could still be better. It'd be nice to have a photo import option for documents, and the text could be worded even in more layman's terms.
Date published: 2022-04-16
Rated 4 out of 5 by
Grateful to turbo tax from
Turbo Tax is a life saver!
Easy to use! Great tax filing experience! No need to go to an expensive tax professional!
Date published: 2022-04-16
Rated 5 out of 5 by
ParraI from
TurboTax, my peace of mind!
Easy to navigate. TurboTax has made me a Taxes SME all these years I've been an user.
Date published: 2022-04-16
Rated 5 out of 5 by
Nika94 from
Great Service
Always easy and efficient. Been using it for several years and it never disappoints
Date published: 2022-04-16
Rated 4 out of 5 by
IsaacK11 from
awesome
Good and easy................good value, worth to pay for the tax return
All TurboTax® Offerings Reviews - Page 6533
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Lauren2222244444 from
Lost a Customer
I've been filing with Turbotax since 2013. Every year I was able to file without stress. This year was completely different. My rep was not helpful, she was condescending in the way she spoke with me and could not have made this any more stressful.
Date published: 2022-04-16
Rated 5 out of 5 by
Wheels1953 from
Very good
Good experience! Very knowledgeable pleasant and helpful.
Date published: 2022-04-16
Rated 2 out of 5 by
efabre72 from
Pretty Good, But don't take alien case in account
Easier to understand than official documenatation. But for Alien it does not take in accounte the case where you are try to claim your own childrens and "if you are applying for an ITIN or ATIN for the child on or before the due date of your return" (from 1040 notice, "Who Qualifies as Your Dependent" chapter. It means on Alien case "Best return garanties is false...
Date published: 2022-04-16
Rated 4 out of 5 by
The Butcher from
going rate?
I guess for the rapid ability to file, ease of filing and the thoroughness. Its not a bad price. I just wish it would have been less expensive between the state and federal it was over a hundred bucks :-(
Date published: 2022-04-16
Rated 5 out of 5 by
NICKNAME NOT NECESSARY from
Easy and accurate
EASY AND FAST BUT NOT CHEAP, WHERE IS THE SALE THAT I ALWAYS HEAR ABOUT?
Date published: 2022-04-16
Rated 5 out of 5 by
Nigel31 from
Better Than H&R Block
Better than H&R Block for sure. Not perfect. Seems impossible for whoever it is that writes the Help blurbs on either program to translate tax jargon into terms a normal human can understand. But Turbo Tax does a better job, a bit more user friendly and holds your hand a bit more at times. Worth the few extra dollars for sure. Still tho, sometimes when you really need help the most, the software leaves you high and dry and tells you to figure it out yourself. Be sure to get the download version rather than online version. Cheaper and better, and a bit easier to integrate last year's return info if it's from a PDF. Overall, very good, but could still be better. It'd be nice to have a photo import option for documents, and the text could be worded even in more layman's terms.
Date published: 2022-04-16
Rated 4 out of 5 by
Grateful to turbo tax from
Turbo Tax is a life saver!
Easy to use! Great tax filing experience! No need to go to an expensive tax professional!
Date published: 2022-04-16
Rated 5 out of 5 by
ParraI from
TurboTax, my peace of mind!
Easy to navigate. TurboTax has made me a Taxes SME all these years I've been an user.
Date published: 2022-04-16
Rated 5 out of 5 by
Nika94 from
Great Service
Always easy and efficient. Been using it for several years and it never disappoints
Date published: 2022-04-16
Rated 4 out of 5 by
IsaacK11 from
awesome
Good and easy................good value, worth to pay for the tax return
All TurboTax® Offerings Reviews - Page 6533
Date published: 2022-04-16