TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281674 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from quite complicated with side income its take e so long 3 weeks before submitting. I got charged $100 to it my self and no Tax expert help at all. I have to pay another $120 to have tax expert.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is great! I is easy to use and have everything you need to know to work and get the job done.
Date published: 2021-05-12
Rated 5 out of 5 by from melody was amazing and she helped us step by step Melody was an amazing customer service agent for turbo tax
Date published: 2021-05-12
Rated 5 out of 5 by from Enjoyed using TurboTax Very easy to use and extensive documentation is well done.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax saved me Had a complicated year and Denise at TurboTax really saved me from a mess...made it all work out! She was great
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome It was great and easy and can do it from home, I like it...
Date published: 2021-05-12
Rated 1 out of 5 by from problems with 2020 turbotax bought turbotax deluxe at costco - problem 1 - cant use code to file tax online this year, and can't return after opening. so I redo taxes on the desktop version - problem 2 - in the program itself, it stated something similar to "with this version, it includes 1 free state" - but at the end, it still charged me $25 for the only state I'm filing. Call customer service, they said someone else had the same issue, but they are not doing anything about it. no credit on the account or anything.
Date published: 2021-05-12
Rated 5 out of 5 by from easy it was a great experience and i will use it again next year
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy, heard about it last year and decided to come back again this year.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Program It was easy to use the program. The process was awesome!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 6531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from quite complicated with side income its take e so long 3 weeks before submitting. I got charged $100 to it my self and no Tax expert help at all. I have to pay another $120 to have tax expert.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is great! I is easy to use and have everything you need to know to work and get the job done.
Date published: 2021-05-12
Rated 5 out of 5 by from melody was amazing and she helped us step by step Melody was an amazing customer service agent for turbo tax
Date published: 2021-05-12
Rated 5 out of 5 by from Enjoyed using TurboTax Very easy to use and extensive documentation is well done.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax saved me Had a complicated year and Denise at TurboTax really saved me from a mess...made it all work out! She was great
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome It was great and easy and can do it from home, I like it...
Date published: 2021-05-12
Rated 1 out of 5 by from problems with 2020 turbotax bought turbotax deluxe at costco - problem 1 - cant use code to file tax online this year, and can't return after opening. so I redo taxes on the desktop version - problem 2 - in the program itself, it stated something similar to "with this version, it includes 1 free state" - but at the end, it still charged me $25 for the only state I'm filing. Call customer service, they said someone else had the same issue, but they are not doing anything about it. no credit on the account or anything.
Date published: 2021-05-12
Rated 5 out of 5 by from easy it was a great experience and i will use it again next year
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy, heard about it last year and decided to come back again this year.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Program It was easy to use the program. The process was awesome!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 6531