TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use - Great Guidance Easy to use. Lists forms may you have in hand. You will check mark next to them and it will direct you on what to enter.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax makes it so easy to file my taxes, it truly is the best way to file your taxes!
Date published: 2023-03-17
Rated 5 out of 5 by from Easier to input information The various ways automated upload of information onto turbotax makes the tax filing process infinitely painless/
Date published: 2023-03-17
Rated 5 out of 5 by from It's so easy to use! It's very user friendly n so easy to understand. I highly recommend turbo tax
Date published: 2023-03-17
Rated 5 out of 5 by from very user freindly turbo tax is very easy to use. They have very good resources when you have questions. I feel very secure when using turbo tax.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax works well TurboTax works very well. I enjoy using it, for the most part. Until the government makes reporting easier, I think TurboTax is a good way to go. TurboTax could be still better. It seemed that several times the software could have helped if it had referenced info I had already provided or had asked me a few simple questions to make the reporting easier. And there were a few errors the program found that I found very hard figure out how to correct. But that aside - and that is a small part of the experience - TT works very well.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax worked well Clear questions make filing taxes easy. great job!
Date published: 2023-03-17
Rated 5 out of 5 by from Love it!! So easy to use and it's fast! I paid H&R Block $300 dollars last year and paid $0 this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Alberto is a Genius Alberto in LA. is wonderful. He helped me amend 2 Tax Returns successfully !
Date published: 2023-03-17
Rated 1 out of 5 by from Review Reversal I thought I had filed electronically and it looked like this year's effort was quick and easy. After I had sent in a glowing review I got notified my submissions were rejected at the federal and state level. After working with 3 specialists it was determined that I could not successfully file electronically and I must print and mail my returns. I did that but now the Turbotax system doesn't recognize that and I get emails telling me I need to fix and file my returns. I just got off the phone with specialists #4 for me and hopefully the system will now know I've filed. The specialists have all been terrific to work with but the system itself is seriously lacking in my opinion. I had similar trouble filing last year, but on the 4th attempt with help from specialists I was able to finally file electronically. This is my 4th year to use Turbotax and likely my last.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use - Great Guidance Easy to use. Lists forms may you have in hand. You will check mark next to them and it will direct you on what to enter.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax makes it so easy to file my taxes, it truly is the best way to file your taxes!
Date published: 2023-03-17
Rated 5 out of 5 by from Easier to input information The various ways automated upload of information onto turbotax makes the tax filing process infinitely painless/
Date published: 2023-03-17
Rated 5 out of 5 by from It's so easy to use! It's very user friendly n so easy to understand. I highly recommend turbo tax
Date published: 2023-03-17
Rated 5 out of 5 by from very user freindly turbo tax is very easy to use. They have very good resources when you have questions. I feel very secure when using turbo tax.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax works well TurboTax works very well. I enjoy using it, for the most part. Until the government makes reporting easier, I think TurboTax is a good way to go. TurboTax could be still better. It seemed that several times the software could have helped if it had referenced info I had already provided or had asked me a few simple questions to make the reporting easier. And there were a few errors the program found that I found very hard figure out how to correct. But that aside - and that is a small part of the experience - TT works very well.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax worked well Clear questions make filing taxes easy. great job!
Date published: 2023-03-17
Rated 5 out of 5 by from Love it!! So easy to use and it's fast! I paid H&R Block $300 dollars last year and paid $0 this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Alberto is a Genius Alberto in LA. is wonderful. He helped me amend 2 Tax Returns successfully !
Date published: 2023-03-17
Rated 1 out of 5 by from Review Reversal I thought I had filed electronically and it looked like this year's effort was quick and easy. After I had sent in a glowing review I got notified my submissions were rejected at the federal and state level. After working with 3 specialists it was determined that I could not successfully file electronically and I must print and mail my returns. I did that but now the Turbotax system doesn't recognize that and I get emails telling me I need to fix and file my returns. I just got off the phone with specialists #4 for me and hopefully the system will now know I've filed. The specialists have all been terrific to work with but the system itself is seriously lacking in my opinion. I had similar trouble filing last year, but on the 4th attempt with help from specialists I was able to finally file electronically. This is my 4th year to use Turbotax and likely my last.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6531