TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax really saved my day!! Great experience in finishing business returns and truly appreciate the amazing service!!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Makes Filing Simple The thing I like most about Turbo Tax is that they automatically complete my State Taxes.
Date published: 2021-03-15
Rated 4 out of 5 by from its a big help it is so easy to file they really help and its not confusing at all
Date published: 2021-03-15
Rated 4 out of 5 by from It gets the job done Overall, not a bad product. One frustrating thing this year is that even though I'm military, it still charged me for services and I couldn't change what service I wanted to use by the time I was done so I went through the entire process thinking that I wouldn't have to pay for deluxe and still had to in the end.
Date published: 2021-03-15
Rated 5 out of 5 by from Very helpful It was fast and the assistance was very professional
Date published: 2021-03-15
Rated 3 out of 5 by from Ehh, it works but still buggy....... Sure, it's the best product for most of us but that doesn't mean it's all that. Every year I fire it up and wonder what special issue I'll be presented with. Whether its directing me to create a separate worksheet for an oil and gas royalty that has a de minimis rent payment or something else, it's never just straight forward.
Date published: 2021-03-15
Rated 5 out of 5 by from every year gets better! And easier! Long, Long time user! Retired CPA/CFO, so I know this product is professional, accurate and reliable!
Date published: 2021-03-15
Rated 1 out of 5 by from I used to love Turbo Tax but... I used to love Turbo Tax but this and last year they seem to have changed their business model from helping people file taxes online to seeing how many fees they can get you to agree to in a situation where they have the authority of the expert and the consumer is often out of their depth and pre-disposed to trust recommendations. Why in the world would they list a Credit Karma pre-pay / loan as the officially Recommended way to get your return? Why does it cost an additional $40 to ask them to take the payment out of your return instead of paying up front with a card? Why is there not an option to opt out of the Pro version on the payment page? Why do they advertise that filing is free, walk you through both your federal and state return, and then slip in a State return fee right when you are about to submit your returns? This is not the product it used to be.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great to work with! I have needed assistance to complete my tax return and everytime I have received excellent help.
Date published: 2021-03-15
Rated 5 out of 5 by from Great time saver This is a great tool for the do it yourselfer with a small business. It saves time and simplifies the form-filling process.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6530
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax really saved my day!! Great experience in finishing business returns and truly appreciate the amazing service!!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Makes Filing Simple The thing I like most about Turbo Tax is that they automatically complete my State Taxes.
Date published: 2021-03-15
Rated 4 out of 5 by from its a big help it is so easy to file they really help and its not confusing at all
Date published: 2021-03-15
Rated 4 out of 5 by from It gets the job done Overall, not a bad product. One frustrating thing this year is that even though I'm military, it still charged me for services and I couldn't change what service I wanted to use by the time I was done so I went through the entire process thinking that I wouldn't have to pay for deluxe and still had to in the end.
Date published: 2021-03-15
Rated 5 out of 5 by from Very helpful It was fast and the assistance was very professional
Date published: 2021-03-15
Rated 3 out of 5 by from Ehh, it works but still buggy....... Sure, it's the best product for most of us but that doesn't mean it's all that. Every year I fire it up and wonder what special issue I'll be presented with. Whether its directing me to create a separate worksheet for an oil and gas royalty that has a de minimis rent payment or something else, it's never just straight forward.
Date published: 2021-03-15
Rated 5 out of 5 by from every year gets better! And easier! Long, Long time user! Retired CPA/CFO, so I know this product is professional, accurate and reliable!
Date published: 2021-03-15
Rated 1 out of 5 by from I used to love Turbo Tax but... I used to love Turbo Tax but this and last year they seem to have changed their business model from helping people file taxes online to seeing how many fees they can get you to agree to in a situation where they have the authority of the expert and the consumer is often out of their depth and pre-disposed to trust recommendations. Why in the world would they list a Credit Karma pre-pay / loan as the officially Recommended way to get your return? Why does it cost an additional $40 to ask them to take the payment out of your return instead of paying up front with a card? Why is there not an option to opt out of the Pro version on the payment page? Why do they advertise that filing is free, walk you through both your federal and state return, and then slip in a State return fee right when you are about to submit your returns? This is not the product it used to be.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great to work with! I have needed assistance to complete my tax return and everytime I have received excellent help.
Date published: 2021-03-15
Rated 5 out of 5 by from Great time saver This is a great tool for the do it yourselfer with a small business. It saves time and simplifies the form-filling process.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6530