TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent tool! Easy to use, easy to follow, step by step. Appreciate the added notes provided to help understand the process.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have tried one other tax preparation software and did not care for it at all! I came straight back to turbotax and have used this software every year to prepare my taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Fantastic! Turbo Tax is wonderful! So easy to use. Demystifies the tax filing process
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Turbo Saved me time. I Didn't have to leave my home
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax was worry free, but not everything worked This was my first time using TurboTax for a long time. It was pretty straightforward and I like that it pulled a lot of information itself. My major problem came when I could not enter something on one page and after consulting with chat, I went fro Safari to Google Chrome and was able to enter the necessary information. I did not find the help section to be much help when I had a question. They would tell me to go somewhere, but finding how to get there was difficult and often they did not give a clear description (or better yet a link) of how to get where I needed to go. I am sure it will all be easier next year. It really is no more difficult than filling out the information on my accountants form and cheaper for sure. I did need help a couple of times and got it on Chat. The Chat people were professional and well-trained. We saved a lot of money and I will use TurboTax from now on when circumstances are not out of the ordinary.
Date published: 2021-02-28
Rated 5 out of 5 by from Absolutely Awesome! Made filing my taxes a breeze. Love how it brought my W2 info right in.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets it Done! It changes every year but we manage to figure it out
Date published: 2021-02-28
Rated 5 out of 5 by from easy easy easy My experience was excellent. Easy and fast. Will use again.
Date published: 2021-02-28
Rated 5 out of 5 by from awesoe easy to understand & follow. Immediate help if needed.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use I used TaxAct last year and tried to use it again. So difficult. I decided to use TurboTax and found it so easy to follow and use.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6529
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent tool! Easy to use, easy to follow, step by step. Appreciate the added notes provided to help understand the process.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have tried one other tax preparation software and did not care for it at all! I came straight back to turbotax and have used this software every year to prepare my taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Fantastic! Turbo Tax is wonderful! So easy to use. Demystifies the tax filing process
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Turbo Saved me time. I Didn't have to leave my home
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax was worry free, but not everything worked This was my first time using TurboTax for a long time. It was pretty straightforward and I like that it pulled a lot of information itself. My major problem came when I could not enter something on one page and after consulting with chat, I went fro Safari to Google Chrome and was able to enter the necessary information. I did not find the help section to be much help when I had a question. They would tell me to go somewhere, but finding how to get there was difficult and often they did not give a clear description (or better yet a link) of how to get where I needed to go. I am sure it will all be easier next year. It really is no more difficult than filling out the information on my accountants form and cheaper for sure. I did need help a couple of times and got it on Chat. The Chat people were professional and well-trained. We saved a lot of money and I will use TurboTax from now on when circumstances are not out of the ordinary.
Date published: 2021-02-28
Rated 5 out of 5 by from Absolutely Awesome! Made filing my taxes a breeze. Love how it brought my W2 info right in.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets it Done! It changes every year but we manage to figure it out
Date published: 2021-02-28
Rated 5 out of 5 by from easy easy easy My experience was excellent. Easy and fast. Will use again.
Date published: 2021-02-28
Rated 5 out of 5 by from awesoe easy to understand & follow. Immediate help if needed.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use I used TaxAct last year and tried to use it again. So difficult. I decided to use TurboTax and found it so easy to follow and use.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6529