TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great First Experience I was nervous about tackling my taxes "on my own" for the first time. Turbo Tax really did a nice job at making the task far less daunting by explaining each step clearly as we went. I am very grateful.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax - the easiest tax prep I've ever done Turbo Tax asked all the right questions to get all the right forms filled out. Loved it.
Date published: 2021-03-24
Rated 2 out of 5 by from Great staff, impossible contact Imagine hiring a tax service where you can't contact the person except in a terrible web interface. Your Full Service agent has to call you, from a random 800 number. You cannot call them. The other problem is the user interface telling you what's happening as well as what went into your tax calculations is miserable. Light on detail, no easy way to contact the person to go over what went into the calculations, just lots of pressure to pay them and submit. If I end up filing an amendment to correct something I'll be done with turbotax for good.
Date published: 2021-03-24
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is super easy, love the navigation of the site.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax was easy and free! It was easy to navigate and explained the process well.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great!! I have been using turbo tax for years and it never lets me down ! Always getting my best refund and catches all my mistakes!
Date published: 2021-03-24
Rated 4 out of 5 by from Time Saver It would be nice to return to the exact place you were when you stopped.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is awsome so far things are good, and happy with your services
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service and Fast Filing! The whole process was easy and my tax expert, Patsy, was great. She was very thorough and very patient while I was attempting to download my tax info. With her help, I was successful. I highly recommend Turbotax and would like to request Patsy for next year's return!
Date published: 2021-03-24
Rated 5 out of 5 by from great service first time using turbo tax and service was great ill use it again fir sure
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6527
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great First Experience I was nervous about tackling my taxes "on my own" for the first time. Turbo Tax really did a nice job at making the task far less daunting by explaining each step clearly as we went. I am very grateful.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax - the easiest tax prep I've ever done Turbo Tax asked all the right questions to get all the right forms filled out. Loved it.
Date published: 2021-03-24
Rated 2 out of 5 by from Great staff, impossible contact Imagine hiring a tax service where you can't contact the person except in a terrible web interface. Your Full Service agent has to call you, from a random 800 number. You cannot call them. The other problem is the user interface telling you what's happening as well as what went into your tax calculations is miserable. Light on detail, no easy way to contact the person to go over what went into the calculations, just lots of pressure to pay them and submit. If I end up filing an amendment to correct something I'll be done with turbotax for good.
Date published: 2021-03-24
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is super easy, love the navigation of the site.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax was easy and free! It was easy to navigate and explained the process well.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Great!! I have been using turbo tax for years and it never lets me down ! Always getting my best refund and catches all my mistakes!
Date published: 2021-03-24
Rated 4 out of 5 by from Time Saver It would be nice to return to the exact place you were when you stopped.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is awsome so far things are good, and happy with your services
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service and Fast Filing! The whole process was easy and my tax expert, Patsy, was great. She was very thorough and very patient while I was attempting to download my tax info. With her help, I was successful. I highly recommend Turbotax and would like to request Patsy for next year's return!
Date published: 2021-03-24
Rated 5 out of 5 by from great service first time using turbo tax and service was great ill use it again fir sure
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6527