TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from I dont like the new changes I came back to turbotax because they were always simple and not trying to nickel and dime me. This year, in order to deduct the fees from my refund I have to pay $45 for the premium services. This never happened before and doesn't seem fair because Im already paying you for premium filing. Next year I will have to file with someone else.
Date published: 2021-02-28
Rated 3 out of 5 by from Better Last Year Many of the prompts on TurboTax this year were un-informative and/or confusing, at least in comparison to years past.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy for anyone I am impressed how easy it is to understand & file my taxes myself. I never had any problems since I've used Turbo Tax. I continue to share this with family & friends.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is so helpful they were very helpful with any questions or problems I had.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy and Fun! I really like all the features that answer my questions as I go. I also like that it tracks my return as I answer questions. It just makes it so easy and honestly fun. It also thinks through everything for me, so I know I'm not accidentally messing something up.
Date published: 2021-02-28
Rated 5 out of 5 by from awsome quick and easy was great to use. i would recomend to anyone
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is GREAT! It was so easy to use. You guys took me step by step the whole way. I wish it was this easy for all my computer needs. Thanks TURBOTAX!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Very Satisfied This is the first year I've filed through TurboTax. Very straightforward and easy to use program. Convenient to be able to file without having to gather all your documents and make an appointment. Appreciate that it specified the documents I needed and took me step by step through the process. I also use the chat/help option to answer some questions, which was effective. Will likely use again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from awessome Wonderful Very helpful very affordable good timing
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use It was easy to use. I like the check points through out the process.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6526
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I dont like the new changes I came back to turbotax because they were always simple and not trying to nickel and dime me. This year, in order to deduct the fees from my refund I have to pay $45 for the premium services. This never happened before and doesn't seem fair because Im already paying you for premium filing. Next year I will have to file with someone else.
Date published: 2021-02-28
Rated 3 out of 5 by from Better Last Year Many of the prompts on TurboTax this year were un-informative and/or confusing, at least in comparison to years past.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy for anyone I am impressed how easy it is to understand & file my taxes myself. I never had any problems since I've used Turbo Tax. I continue to share this with family & friends.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is so helpful they were very helpful with any questions or problems I had.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy and Fun! I really like all the features that answer my questions as I go. I also like that it tracks my return as I answer questions. It just makes it so easy and honestly fun. It also thinks through everything for me, so I know I'm not accidentally messing something up.
Date published: 2021-02-28
Rated 5 out of 5 by from awsome quick and easy was great to use. i would recomend to anyone
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is GREAT! It was so easy to use. You guys took me step by step the whole way. I wish it was this easy for all my computer needs. Thanks TURBOTAX!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Very Satisfied This is the first year I've filed through TurboTax. Very straightforward and easy to use program. Convenient to be able to file without having to gather all your documents and make an appointment. Appreciate that it specified the documents I needed and took me step by step through the process. I also use the chat/help option to answer some questions, which was effective. Will likely use again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from awessome Wonderful Very helpful very affordable good timing
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use It was easy to use. I like the check points through out the process.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6526