TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from 5stars Turbotax is very Easy and reliable .!!!!!!!!!!!!!!
Date published: 2022-02-26
Rated 2 out of 5 by from Convenient, but customer service is awful Easily able to review and submit taxes, quick too. I really wish there was a better way to ask for technical assistance (I am not talking about tax support) when there are issues using the site or mobile app. I was able to figure out the issue, but when reaching out I was met with nothing but barriers, people saying they couldn't help me. It's really bad customer service. I can't speak for their Tax Advisors, I'm sure they are great. Might want to offer better resources for technical support.
Date published: 2022-02-26
Rated 5 out of 5 by from Great! Super easy and loved that it explains things along the way!
Date published: 2022-02-26
Rated 5 out of 5 by from Very simple to use. takes the hassle out of doing taxes. With all of the help search functions I know I'm on track to find all my tax breaks.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is amazin TurboTax was easy and very helpful answering my questions
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is phenomenal It was wonderful and the tax experts were helpful!
Date published: 2022-02-26
Rated 5 out of 5 by from Great service Omega was very helpful and answered any question I had. Well recommended
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Fantastic! Filing my taxes was relatively easy. The issues I encountered were mostly on my side; that is identifying certain numbers from my income forms. But I rested easy with the CHAT I had with TurboTax personnel who guided me and provided excellent assistance.
Date published: 2022-02-26
Rated 5 out of 5 by from that wasn't so bad it was good, except I was confused on the form used for last year's taxes. but overall very easy.
Date published: 2022-02-26
Rated 4 out of 5 by from Help me help myself I was able to complete both state and federal taxes with constant and consistent help
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6525
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5stars Turbotax is very Easy and reliable .!!!!!!!!!!!!!!
Date published: 2022-02-26
Rated 2 out of 5 by from Convenient, but customer service is awful Easily able to review and submit taxes, quick too. I really wish there was a better way to ask for technical assistance (I am not talking about tax support) when there are issues using the site or mobile app. I was able to figure out the issue, but when reaching out I was met with nothing but barriers, people saying they couldn't help me. It's really bad customer service. I can't speak for their Tax Advisors, I'm sure they are great. Might want to offer better resources for technical support.
Date published: 2022-02-26
Rated 5 out of 5 by from Great! Super easy and loved that it explains things along the way!
Date published: 2022-02-26
Rated 5 out of 5 by from Very simple to use. takes the hassle out of doing taxes. With all of the help search functions I know I'm on track to find all my tax breaks.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is amazin TurboTax was easy and very helpful answering my questions
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is phenomenal It was wonderful and the tax experts were helpful!
Date published: 2022-02-26
Rated 5 out of 5 by from Great service Omega was very helpful and answered any question I had. Well recommended
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Fantastic! Filing my taxes was relatively easy. The issues I encountered were mostly on my side; that is identifying certain numbers from my income forms. But I rested easy with the CHAT I had with TurboTax personnel who guided me and provided excellent assistance.
Date published: 2022-02-26
Rated 5 out of 5 by from that wasn't so bad it was good, except I was confused on the form used for last year's taxes. but overall very easy.
Date published: 2022-02-26
Rated 4 out of 5 by from Help me help myself I was able to complete both state and federal taxes with constant and consistent help
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6525