TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BrittBritt1111 from
5stars
Turbotax is very Easy and reliable .!!!!!!!!!!!!!!
Date published: 2022-02-26
Rated 2 out of 5 by
K068186 from
Convenient, but customer service is awful
Easily able to review and submit taxes, quick too. I really wish there was a better way to ask for technical assistance (I am not talking about tax support) when there are issues using the site or mobile app. I was able to figure out the issue, but when reaching out I was met with nothing but barriers, people saying they couldn't help me. It's really bad customer service. I can't speak for their Tax Advisors, I'm sure they are great. Might want to offer better resources for technical support.
Date published: 2022-02-26
Rated 5 out of 5 by
LLWvr from
Great!
Super easy and loved that it explains things along the way!
Date published: 2022-02-26
Rated 5 out of 5 by
m Wyoming from
Very simple to use.
takes the hassle out of doing taxes. With all of the help search functions I know I'm on track to find all my tax breaks.
Date published: 2022-02-26
Rated 5 out of 5 by
Mels2016 from
TurboTax is amazin
TurboTax was easy and very helpful answering my questions
Date published: 2022-02-26
Rated 5 out of 5 by
Desjon from
Turbo Tax is phenomenal
It was wonderful and the tax experts were helpful!
Date published: 2022-02-26
Rated 5 out of 5 by
Cook30 from
Great service
Omega was very helpful and answered any question I had. Well recommended
Date published: 2022-02-26
Rated 5 out of 5 by
Ral C from
TurboTax is Fantastic!
Filing my taxes was relatively easy. The issues I encountered were mostly on my side; that is identifying certain numbers from my income forms. But I rested easy with the CHAT I had with TurboTax personnel who guided me and provided excellent assistance.
Date published: 2022-02-26
Rated 5 out of 5 by
katykudos from
that wasn't so bad
it was good, except I was confused on the form used for last year's taxes. but overall very easy.
Date published: 2022-02-26
Rated 4 out of 5 by
Mikesialj from
Help me help myself
I was able to complete both state and federal taxes with constant and consistent help
All TurboTax® Offerings Reviews - Page 6525
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BrittBritt1111 from
5stars
Turbotax is very Easy and reliable .!!!!!!!!!!!!!!
Date published: 2022-02-26
Rated 2 out of 5 by
K068186 from
Convenient, but customer service is awful
Easily able to review and submit taxes, quick too. I really wish there was a better way to ask for technical assistance (I am not talking about tax support) when there are issues using the site or mobile app. I was able to figure out the issue, but when reaching out I was met with nothing but barriers, people saying they couldn't help me. It's really bad customer service. I can't speak for their Tax Advisors, I'm sure they are great. Might want to offer better resources for technical support.
Date published: 2022-02-26
Rated 5 out of 5 by
LLWvr from
Great!
Super easy and loved that it explains things along the way!
Date published: 2022-02-26
Rated 5 out of 5 by
m Wyoming from
Very simple to use.
takes the hassle out of doing taxes. With all of the help search functions I know I'm on track to find all my tax breaks.
Date published: 2022-02-26
Rated 5 out of 5 by
Mels2016 from
TurboTax is amazin
TurboTax was easy and very helpful answering my questions
Date published: 2022-02-26
Rated 5 out of 5 by
Desjon from
Turbo Tax is phenomenal
It was wonderful and the tax experts were helpful!
Date published: 2022-02-26
Rated 5 out of 5 by
Cook30 from
Great service
Omega was very helpful and answered any question I had. Well recommended
Date published: 2022-02-26
Rated 5 out of 5 by
Ral C from
TurboTax is Fantastic!
Filing my taxes was relatively easy. The issues I encountered were mostly on my side; that is identifying certain numbers from my income forms. But I rested easy with the CHAT I had with TurboTax personnel who guided me and provided excellent assistance.
Date published: 2022-02-26
Rated 5 out of 5 by
katykudos from
that wasn't so bad
it was good, except I was confused on the form used for last year's taxes. but overall very easy.
Date published: 2022-02-26
Rated 4 out of 5 by
Mikesialj from
Help me help myself
I was able to complete both state and federal taxes with constant and consistent help
All TurboTax® Offerings Reviews - Page 6525
Date published: 2022-02-26