TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Thanks Turbo Tax Good but somewhat confusing in certain points. The nanny section for example.
Date published: 2023-03-14
Rated 5 out of 5 by from VERY PLEASED!!!!!!!!!!!! Very user-friendly software. Taxes were prepared in a timely manner. I was able to follow prompts effectively.
Date published: 2023-03-14
Rated 5 out of 5 by from No Audits with Turbo Tax Turbo Tax software often catches my data entry mistakes.
Date published: 2023-03-14
Rated 5 out of 5 by from VERY GOOD VERY GOOD SOFTWARE AND VERY EAASY TO FILL FORMS AND QUESTIONS
Date published: 2023-03-14
Rated 3 out of 5 by from TurboTax is Slow to Save Starting with TurboTax for tax year 2021, and continuing in tax year 2022, TurboTax for Mac is really slow to close a return, even if it is already saved. It is also slow to open a return. And even just clicking the File menu takes over 20 seconds for the File Manu to appear. Another issue is that estimated tax payments don't import from Quicken, which also was a problem in 2021 and 2022.
Date published: 2023-03-14
Rated 3 out of 5 by from Love Turbo Tax Love Turbo Tax but I do not think I should have to pay to file anything. I already paid for the software enough money.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Tax is pretty good This has a lot of options when it comes to needing more help but I feel like this can be a bit pricey for lower income folk.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax #1 choice I like TurboTax. It makes doing income taxes educational, fun, and easy.
Date published: 2023-03-14
Rated 3 out of 5 by from SEEMS TO BE GETTING ALITTLE MORE COMPLICATED sEEMS TO GET A LITTLE MORE DIFFICULT FOR A SIMPLE STANDARD DECUDUCTION RETURN
Date published: 2023-03-14
Rated 2 out of 5 by from TurboTax is great, but there are some caveats TurboTax is mostly easy to use and convenient for filling out your taxes, BUT it is ridiculously bad at the process of creating an account to pay for them to e-file. I have had nothing but issues with creating an account on their site, something I thought I had to do in order to pay the fees they charge for them to e-file my taxes. The trick, I've learned finally after years of having the same issue over and over again, is to click "continue as guest", forego creating an account on their site, then and only then can you e-file using their website. Shouldn't be this difficult or problematic but it is.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6519
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thanks Turbo Tax Good but somewhat confusing in certain points. The nanny section for example.
Date published: 2023-03-14
Rated 5 out of 5 by from VERY PLEASED!!!!!!!!!!!! Very user-friendly software. Taxes were prepared in a timely manner. I was able to follow prompts effectively.
Date published: 2023-03-14
Rated 5 out of 5 by from No Audits with Turbo Tax Turbo Tax software often catches my data entry mistakes.
Date published: 2023-03-14
Rated 5 out of 5 by from VERY GOOD VERY GOOD SOFTWARE AND VERY EAASY TO FILL FORMS AND QUESTIONS
Date published: 2023-03-14
Rated 3 out of 5 by from TurboTax is Slow to Save Starting with TurboTax for tax year 2021, and continuing in tax year 2022, TurboTax for Mac is really slow to close a return, even if it is already saved. It is also slow to open a return. And even just clicking the File menu takes over 20 seconds for the File Manu to appear. Another issue is that estimated tax payments don't import from Quicken, which also was a problem in 2021 and 2022.
Date published: 2023-03-14
Rated 3 out of 5 by from Love Turbo Tax Love Turbo Tax but I do not think I should have to pay to file anything. I already paid for the software enough money.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Tax is pretty good This has a lot of options when it comes to needing more help but I feel like this can be a bit pricey for lower income folk.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax #1 choice I like TurboTax. It makes doing income taxes educational, fun, and easy.
Date published: 2023-03-14
Rated 3 out of 5 by from SEEMS TO BE GETTING ALITTLE MORE COMPLICATED sEEMS TO GET A LITTLE MORE DIFFICULT FOR A SIMPLE STANDARD DECUDUCTION RETURN
Date published: 2023-03-14
Rated 2 out of 5 by from TurboTax is great, but there are some caveats TurboTax is mostly easy to use and convenient for filling out your taxes, BUT it is ridiculously bad at the process of creating an account to pay for them to e-file. I have had nothing but issues with creating an account on their site, something I thought I had to do in order to pay the fees they charge for them to e-file my taxes. The trick, I've learned finally after years of having the same issue over and over again, is to click "continue as guest", forego creating an account on their site, then and only then can you e-file using their website. Shouldn't be this difficult or problematic but it is.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6519