TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Piece of Cake I have been using Turbo Tax for many years. For some reason, this year's return seemed to be so much smoother. The program was actually more user-friendly than last year's. Using Turbo Tax gives me a sense of accomplishment that with their assistance.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Good. It was good. Turbo Tax did the job just fine. I had no problems.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy It was quick and easy. TurboTax is Awesome. I recommend it!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is AWESOME They was very patience, understand, and very helpful. I just love the video screen help think now I've been convinced. This will be my tax preparer forever.
Date published: 2022-02-26
Rated 5 out of 5 by from awesome love how quick and easy it is.I have been filing for 9years and will continue to do so.
Date published: 2022-02-26
Rated 3 out of 5 by from It's still good but no way is it "awesome" It's more confusing and things aren't explained as well as previously. New things, such as disaster payments - since Covid-19 was listed, first I thought it referred to the economic impact payment. Also, it's hard to find the appropriate place to list misc. income, such as wellness incentive (not self-employment). It's also annoying how often working on the return is interrupted by screens trying to convince the filer to upgrade the product. And it tends to destroy confidence in the "Deluxe" product, like you have to upgrade or it will be wrong.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax makes life easier! Easy to use, easy to follow, and makes the pain of filing taxes easier to take
Date published: 2022-02-26
Rated 4 out of 5 by from Expense reporting on trust etfs like gbtc is poor 1) The monthly or less expenses reported by trust etfs like gbtc, gld, and slv is not handled well by TT. TDameritrade probably should not even report these as they are absorbed into the current face value of these etfs. Reporting each small expense as a gain is confusing makes the user answer a lot of dumb questions and makes the final return messy. This is unnecessary and TT should guide the tax filer to make it an easier realization that these expenses are NOT gains. 2) Not wild about the current layout of TT. It has become smartphone centric with big blocky design of page layout. I use and prefer a desktop computer and the old layouts were better in my opinion.
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax is great Just keep getting rejected trying to fix it overall it has been great
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is AWESOME!! Easy to use and great self-guided instructions. The website is very user friendly! I love Turbotax!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Piece of Cake I have been using Turbo Tax for many years. For some reason, this year's return seemed to be so much smoother. The program was actually more user-friendly than last year's. Using Turbo Tax gives me a sense of accomplishment that with their assistance.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Good. It was good. Turbo Tax did the job just fine. I had no problems.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy It was quick and easy. TurboTax is Awesome. I recommend it!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is AWESOME They was very patience, understand, and very helpful. I just love the video screen help think now I've been convinced. This will be my tax preparer forever.
Date published: 2022-02-26
Rated 5 out of 5 by from awesome love how quick and easy it is.I have been filing for 9years and will continue to do so.
Date published: 2022-02-26
Rated 3 out of 5 by from It's still good but no way is it "awesome" It's more confusing and things aren't explained as well as previously. New things, such as disaster payments - since Covid-19 was listed, first I thought it referred to the economic impact payment. Also, it's hard to find the appropriate place to list misc. income, such as wellness incentive (not self-employment). It's also annoying how often working on the return is interrupted by screens trying to convince the filer to upgrade the product. And it tends to destroy confidence in the "Deluxe" product, like you have to upgrade or it will be wrong.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax makes life easier! Easy to use, easy to follow, and makes the pain of filing taxes easier to take
Date published: 2022-02-26
Rated 4 out of 5 by from Expense reporting on trust etfs like gbtc is poor 1) The monthly or less expenses reported by trust etfs like gbtc, gld, and slv is not handled well by TT. TDameritrade probably should not even report these as they are absorbed into the current face value of these etfs. Reporting each small expense as a gain is confusing makes the user answer a lot of dumb questions and makes the final return messy. This is unnecessary and TT should guide the tax filer to make it an easier realization that these expenses are NOT gains. 2) Not wild about the current layout of TT. It has become smartphone centric with big blocky design of page layout. I use and prefer a desktop computer and the old layouts were better in my opinion.
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax is great Just keep getting rejected trying to fix it overall it has been great
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is AWESOME!! Easy to use and great self-guided instructions. The website is very user friendly! I love Turbotax!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6517