TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from What a Stress Reliever. Makes it so freaking easy Intuitive, intelligent and simple. Makes it so close to being a pleasure!
Date published: 2022-04-19
Rated 5 out of 5 by from Zack Awesome! Thank you Zack he was amazing I struggled very much and he assisted me.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use with great help tools Live Chat very helpful, staff response is great, short wait time, said 5 minutes, took less than 1 to get live chat
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Nnnitsbgreat I really think everyone should file using turbobtax
Date published: 2022-04-19
Rated 5 out of 5 by from great It was easy to use and makes filing my tax easy and simple.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Was Very Helpfull and Friendly Turbo Tax Helped me A LOT ... Highly Recommend this service
Date published: 2022-04-19
Rated 3 out of 5 by from Carryovers from prior year are the advantage Doing taxes themselves ok. After IRS rejected e-filing, trying to print was agony, round and round telling me to save and rate without ever allowing printing.
Date published: 2022-04-19
Rated 1 out of 5 by from I use to love turbotax but not anymore The customer service rep i had this morning was awful and of no help and seemed as if she didn't care or seemed like she was just rolling over out her bed logging on and not wanting to work, she had no empathy and she didn't even assist me. the fees are starting to be riduculous, i mean if i am purchasing the correct software but then have all these other fees applied at the end just to file, then why am I purchasing the software, i might as well pay an accountant/CPA/Jackson and hewitt or something
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and gets my max refund. Glad I switched to TurboTax
Date published: 2022-04-19
Rated 4 out of 5 by from Good app It was pretty clear with a couple of a small glitches.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6515
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from What a Stress Reliever. Makes it so freaking easy Intuitive, intelligent and simple. Makes it so close to being a pleasure!
Date published: 2022-04-19
Rated 5 out of 5 by from Zack Awesome! Thank you Zack he was amazing I struggled very much and he assisted me.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use with great help tools Live Chat very helpful, staff response is great, short wait time, said 5 minutes, took less than 1 to get live chat
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Nnnitsbgreat I really think everyone should file using turbobtax
Date published: 2022-04-19
Rated 5 out of 5 by from great It was easy to use and makes filing my tax easy and simple.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Was Very Helpfull and Friendly Turbo Tax Helped me A LOT ... Highly Recommend this service
Date published: 2022-04-19
Rated 3 out of 5 by from Carryovers from prior year are the advantage Doing taxes themselves ok. After IRS rejected e-filing, trying to print was agony, round and round telling me to save and rate without ever allowing printing.
Date published: 2022-04-19
Rated 1 out of 5 by from I use to love turbotax but not anymore The customer service rep i had this morning was awful and of no help and seemed as if she didn't care or seemed like she was just rolling over out her bed logging on and not wanting to work, she had no empathy and she didn't even assist me. the fees are starting to be riduculous, i mean if i am purchasing the correct software but then have all these other fees applied at the end just to file, then why am I purchasing the software, i might as well pay an accountant/CPA/Jackson and hewitt or something
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and gets my max refund. Glad I switched to TurboTax
Date published: 2022-04-19
Rated 4 out of 5 by from Good app It was pretty clear with a couple of a small glitches.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6515