TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very easy to use Very simple and quick to use. I was able to resolve any issues with the help of their quick tutorials.
Date published: 2021-05-17
Rated 5 out of 5 by from Love TurboTax Turbo Tax makes everything easy peezy! Nothing is too difficult.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Experience! TurboTax is very user friendly and easy to navigate. Any time I was unsure of something, the help option always clarified. Would reccomend to anyone!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy at the last minute I've used it for Turbo Tax for years and continue to be a fan. Disappointed that Window 7 is no longer supported.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you for being so user freindly Awesome System and user friendly. It was amazing. Thank You so much
Date published: 2021-05-17
Rated 1 out of 5 by from Many Problems The 2020 Home and Business program featured the usual ease of use for data entry. When I attempted to load it on a desktop with Win 7 Pro it refused to load saying it was not secure. I grabbed a lap top running Win 10 and it loaded and ran. When I printed my return to file 43 pages, the printer produced large blacked out areas across the forms. I save my files on a server and I went back to the desktop it wouldn't allow me to use and opened the PDF versions and reprinted the returns. The other problem I enjoyed was I tried to open my 2019 return and the program asked for the installation key. This was on the same computer I had installed the 2019 software on. The obsessions' with security, theirs and others, is a major issue. Not at all impressed.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax The live experts were very knowledgeable and helpful. Easy to file taxes with the guided tour.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is quick and easy! Found it very easy to use. Thank you for making it free!
Date published: 2021-05-17
Rated 1 out of 5 by from Disk would not load onto new Dell computer. Horrible. Spent over four hours on phone with 3 tech support folks trying to get TT disk to load successfully onto computer. Tech said it was mismatch between new Explorer update and Turbotax Deluxe software. Never did get it to successfully operate - would not allow validation code to be entered / validation screen totally blank
Date published: 2021-05-17
Rated 5 out of 5 by from Rep really walked me through my questions Cletus really explained a misunderstanding I had about solar panels!! Great Job
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 651
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use Very simple and quick to use. I was able to resolve any issues with the help of their quick tutorials.
Date published: 2021-05-17
Rated 5 out of 5 by from Love TurboTax Turbo Tax makes everything easy peezy! Nothing is too difficult.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Experience! TurboTax is very user friendly and easy to navigate. Any time I was unsure of something, the help option always clarified. Would reccomend to anyone!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy at the last minute I've used it for Turbo Tax for years and continue to be a fan. Disappointed that Window 7 is no longer supported.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you for being so user freindly Awesome System and user friendly. It was amazing. Thank You so much
Date published: 2021-05-17
Rated 1 out of 5 by from Many Problems The 2020 Home and Business program featured the usual ease of use for data entry. When I attempted to load it on a desktop with Win 7 Pro it refused to load saying it was not secure. I grabbed a lap top running Win 10 and it loaded and ran. When I printed my return to file 43 pages, the printer produced large blacked out areas across the forms. I save my files on a server and I went back to the desktop it wouldn't allow me to use and opened the PDF versions and reprinted the returns. The other problem I enjoyed was I tried to open my 2019 return and the program asked for the installation key. This was on the same computer I had installed the 2019 software on. The obsessions' with security, theirs and others, is a major issue. Not at all impressed.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax The live experts were very knowledgeable and helpful. Easy to file taxes with the guided tour.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is quick and easy! Found it very easy to use. Thank you for making it free!
Date published: 2021-05-17
Rated 1 out of 5 by from Disk would not load onto new Dell computer. Horrible. Spent over four hours on phone with 3 tech support folks trying to get TT disk to load successfully onto computer. Tech said it was mismatch between new Explorer update and Turbotax Deluxe software. Never did get it to successfully operate - would not allow validation code to be entered / validation screen totally blank
Date published: 2021-05-17
Rated 5 out of 5 by from Rep really walked me through my questions Cletus really explained a misunderstanding I had about solar panels!! Great Job
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 651