TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from disappointed I have been using Turbo Tax for almost 20 years. Each year the software became easier to use. If there was a technical/user issue support with a LIVE individual was always easy to connect to. Not tax issues, just how or where to enter a line item. This year was not what I would expect from Turbo Tax. Using search for solving problem, only expained the topic but not where specifically to enter. Example Businness Inc and Exp. Both my rentals were carried over from previous year. Easy to add 1099income then......what I had to go directly to form to enter. I spent so much time trying to get help in search which you know says go to the botton of page, right 27 pages no where to skip to bottom. Please tell me what I did wrong, I have always recommended TURBO Tax.
Date published: 2023-05-12
Rated 5 out of 5 by from TurboTax is the best! While I did have some issues with my return getting rejected initially, TurboTax worked with me to help me solve the issue. I have been using TurboTax for several years and I love it!
Date published: 2023-05-12
Rated 5 out of 5 by from Turbo Tax Never Fails! One of the easiest things to do! It's step by step, and extremely user friendly! I wouldn't file my taxes any other way.
Date published: 2023-05-12
Rated 4 out of 5 by from minimum there's always room for improvement.That's my oppenion.
Date published: 2023-05-12
Rated 5 out of 5 by from Made my super confusing taxes super smooth I have 0 knowledge of taxes, and even with my new job, TurboTax made it easy!
Date published: 2023-05-12
Rated 5 out of 5 by from Epic Service Very knowledgable and friendly. With the most expeditious service.
Date published: 2023-05-12
Rated 5 out of 5 by from Turbo tax is awesome TurboTax is awesome! I love it! I will do my taxes every year now :)!
Date published: 2023-05-12
Rated 5 out of 5 by from Most reliable %100 most efficient . Have not seen anything more reliable
Date published: 2023-05-12
Rated 5 out of 5 by from QUICK & EASY I do my taxes on here for the past 3 yrs super easy and quick and if there is anything wrong they will guide you step by step and explain what each box is for. /love totally recommend turbo tax
Date published: 2023-05-12
Rated 5 out of 5 by from TurboTax was a good alternative to using a CPA My live expert Julianne was very patient, helpful and knowledgeable. She prepared my tax return within a reasonable amount of time and followed up with me at every step.
Date published: 2023-05-12
All TurboTax® Offerings Reviews - Page 66
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from disappointed I have been using Turbo Tax for almost 20 years. Each year the software became easier to use. If there was a technical/user issue support with a LIVE individual was always easy to connect to. Not tax issues, just how or where to enter a line item. This year was not what I would expect from Turbo Tax. Using search for solving problem, only expained the topic but not where specifically to enter. Example Businness Inc and Exp. Both my rentals were carried over from previous year. Easy to add 1099income then......what I had to go directly to form to enter. I spent so much time trying to get help in search which you know says go to the botton of page, right 27 pages no where to skip to bottom. Please tell me what I did wrong, I have always recommended TURBO Tax.
Date published: 2023-05-12
Rated 5 out of 5 by from TurboTax is the best! While I did have some issues with my return getting rejected initially, TurboTax worked with me to help me solve the issue. I have been using TurboTax for several years and I love it!
Date published: 2023-05-12
Rated 5 out of 5 by from Turbo Tax Never Fails! One of the easiest things to do! It's step by step, and extremely user friendly! I wouldn't file my taxes any other way.
Date published: 2023-05-12
Rated 4 out of 5 by from minimum there's always room for improvement.That's my oppenion.
Date published: 2023-05-12
Rated 5 out of 5 by from Made my super confusing taxes super smooth I have 0 knowledge of taxes, and even with my new job, TurboTax made it easy!
Date published: 2023-05-12
Rated 5 out of 5 by from Epic Service Very knowledgable and friendly. With the most expeditious service.
Date published: 2023-05-12
Rated 5 out of 5 by from Turbo tax is awesome TurboTax is awesome! I love it! I will do my taxes every year now :)!
Date published: 2023-05-12
Rated 5 out of 5 by from Most reliable %100 most efficient . Have not seen anything more reliable
Date published: 2023-05-12
Rated 5 out of 5 by from QUICK & EASY I do my taxes on here for the past 3 yrs super easy and quick and if there is anything wrong they will guide you step by step and explain what each box is for. /love totally recommend turbo tax
Date published: 2023-05-12
Rated 5 out of 5 by from TurboTax was a good alternative to using a CPA My live expert Julianne was very patient, helpful and knowledgeable. She prepared my tax return within a reasonable amount of time and followed up with me at every step.
Date published: 2023-05-12
All TurboTax® Offerings Reviews - Page 66