TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from TurboTax is Misleading! TurboTax says the free version is only for simple tax returns and that is a fine statement to make. However it is misleading on just what a simple tax return is. A person can have only their manually inputted W-2 and 1099, and will think that their return will be a simple return. However, as soon as they qualify for a tax credit of any kind they are forced to upgrade to the Deluxe version with no option to not claim the tax credit and keep going with the free version. TurboTax! Get your act together. Either explain upfront what constitutes a simple tax return, or allow people to not claim something that forces them to pay for a service they thought they were getting for free.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is simple! We have been using Turbo Tax for 9 years now and find it to be easy to use and understand. There are helpful hints along the way that help keep your mind at ease. I've told my sister about Turbo Tax and she's going to try it this year. Told friends, too!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax Is the Best Supper easy to use love the assistance and the chat section
Date published: 2022-02-26
Rated 5 out of 5 by from It's was easy and great pay It was easy and painless and it was the best tax reduction I have received
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax Help I'd like to give a mostly positive review - the questions I had and why I alway have tax professionals do my taxes is that I did not want to figure out the depreciation on rentals myself... The advice given helped me to successfully transition to doing the taxes myself. The only down side is I did have a special circumstance where I did not take depreciation early on in the life of my first rental - this cost me about $1700 in depreciation - because the program could not handle it...
Date published: 2022-02-26
Rated 5 out of 5 by from EASIEST WAY TO FILE Filing with TurboTax is a simple exercise. Easy to follow instructions and oversight built into the product.
Date published: 2022-02-26
Rated 4 out of 5 by from As painless as taxes can be Quick walk through entering and reviewing all information. Then when I had one issue I couldn't resolve I received quick help from an online expert who resolved the problem in minutes!
Date published: 2022-02-26
Rated 5 out of 5 by from love it It was so easy, I was not stressed out, I was able to take my time and do my tax, I will continue to use TurboTax for as long as I can do my own taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from Not for beginners Had to double enter or tap 2 or 3 times to often. Didn't like repeating things
Date published: 2022-02-26
Rated 2 out of 5 by from Much difficulty last year and this year Turbo tax seems to be progressivly getting harder to understand the questions while promoting their paid advising. it's obvious.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6497
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is Misleading! TurboTax says the free version is only for simple tax returns and that is a fine statement to make. However it is misleading on just what a simple tax return is. A person can have only their manually inputted W-2 and 1099, and will think that their return will be a simple return. However, as soon as they qualify for a tax credit of any kind they are forced to upgrade to the Deluxe version with no option to not claim the tax credit and keep going with the free version. TurboTax! Get your act together. Either explain upfront what constitutes a simple tax return, or allow people to not claim something that forces them to pay for a service they thought they were getting for free.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is simple! We have been using Turbo Tax for 9 years now and find it to be easy to use and understand. There are helpful hints along the way that help keep your mind at ease. I've told my sister about Turbo Tax and she's going to try it this year. Told friends, too!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax Is the Best Supper easy to use love the assistance and the chat section
Date published: 2022-02-26
Rated 5 out of 5 by from It's was easy and great pay It was easy and painless and it was the best tax reduction I have received
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax Help I'd like to give a mostly positive review - the questions I had and why I alway have tax professionals do my taxes is that I did not want to figure out the depreciation on rentals myself... The advice given helped me to successfully transition to doing the taxes myself. The only down side is I did have a special circumstance where I did not take depreciation early on in the life of my first rental - this cost me about $1700 in depreciation - because the program could not handle it...
Date published: 2022-02-26
Rated 5 out of 5 by from EASIEST WAY TO FILE Filing with TurboTax is a simple exercise. Easy to follow instructions and oversight built into the product.
Date published: 2022-02-26
Rated 4 out of 5 by from As painless as taxes can be Quick walk through entering and reviewing all information. Then when I had one issue I couldn't resolve I received quick help from an online expert who resolved the problem in minutes!
Date published: 2022-02-26
Rated 5 out of 5 by from love it It was so easy, I was not stressed out, I was able to take my time and do my tax, I will continue to use TurboTax for as long as I can do my own taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from Not for beginners Had to double enter or tap 2 or 3 times to often. Didn't like repeating things
Date published: 2022-02-26
Rated 2 out of 5 by from Much difficulty last year and this year Turbo tax seems to be progressivly getting harder to understand the questions while promoting their paid advising. it's obvious.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6497