TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
NeemaSharma from
extremely helpful and easy to access
I was able to file my tax with the help of Nicole, who was extremely helpful and helped get through the entire process in an easy step by step manner.
Date published: 2022-09-07
Rated 5 out of 5 by
malcmalc from
5th year using turbo tax
It's always easy and convenient to use. The live chat was a great help too.
Date published: 2022-09-07
Rated 5 out of 5 by
OMGYes from
Finally! TurboTax has got it together!
This was the BEST experience I have ever had filing my taxes. The last time I left a tax office I literally cried. I was in tears. This was so much easier and I am beyond appreciative of the updates to assist while conveniently filing my taxes from home. This was amazing. This was not taught to me in school and it used to give me anxiety.
Date published: 2022-09-06
Rated 5 out of 5 by
19Andy80 from
super easy
I was a bit overwhelmed at first but when I started, I was walked through the entire process by answering simple questions. I'll be doing my own taes from now on!
Date published: 2022-09-06
Rated 3 out of 5 by
Kaykay2222 from
Turbo Tax does offer good help
I understand the limitation under which Turbo Tax is providing service. I very much appreciate the help to get me through the filing. I will no longer use Turbo Tax because advice needs to be part of tax filing for me as I am reaching an age to work towards retirement. At this point I am not confident if that is even a possibility.
Date published: 2022-09-06
Rated 5 out of 5 by
JazziJVA from
Easy Peasy
Very easy to navigate. Easy to understand. Breaks everything down into sections so you're not overwhelmed
Date published: 2022-09-06
Rated 5 out of 5 by
Chance123453 from
awesomw
easy everything was step by step and was not difficult
Date published: 2022-09-06
Rated 3 out of 5 by
adeatherge6 from
Programming Glitch
There seems to be a programming glitch within the system. I was unable to edit or enter my AGI from last year's (2020) return, which was printed and filed by mail. The software would not let me enter a number, but also wouldn't let me proceed with e-filing my return without that number. So I was forced to print and mail the 2021 return as well, when I would have much preferred to e-file.
Date published: 2022-09-06
Rated 5 out of 5 by
AnnieDro from
Informative and Simple
My turbo tax expert Janet gave me a bunch of great tips on how to save money as well avoiding penalties. Overall very friendly and patient with my unique situations!
Date published: 2022-09-06
Rated 5 out of 5 by
Skinnypatterson75 from
Great user friendly
Step by step easy to use interface thank you for making a nightmare a wonderful day
All TurboTax® Offerings Reviews - Page 6495
Date published: 2022-09-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
NeemaSharma from
extremely helpful and easy to access
I was able to file my tax with the help of Nicole, who was extremely helpful and helped get through the entire process in an easy step by step manner.
Date published: 2022-09-07
Rated 5 out of 5 by
malcmalc from
5th year using turbo tax
It's always easy and convenient to use. The live chat was a great help too.
Date published: 2022-09-07
Rated 5 out of 5 by
OMGYes from
Finally! TurboTax has got it together!
This was the BEST experience I have ever had filing my taxes. The last time I left a tax office I literally cried. I was in tears. This was so much easier and I am beyond appreciative of the updates to assist while conveniently filing my taxes from home. This was amazing. This was not taught to me in school and it used to give me anxiety.
Date published: 2022-09-06
Rated 5 out of 5 by
19Andy80 from
super easy
I was a bit overwhelmed at first but when I started, I was walked through the entire process by answering simple questions. I'll be doing my own taes from now on!
Date published: 2022-09-06
Rated 3 out of 5 by
Kaykay2222 from
Turbo Tax does offer good help
I understand the limitation under which Turbo Tax is providing service. I very much appreciate the help to get me through the filing. I will no longer use Turbo Tax because advice needs to be part of tax filing for me as I am reaching an age to work towards retirement. At this point I am not confident if that is even a possibility.
Date published: 2022-09-06
Rated 5 out of 5 by
JazziJVA from
Easy Peasy
Very easy to navigate. Easy to understand. Breaks everything down into sections so you're not overwhelmed
Date published: 2022-09-06
Rated 5 out of 5 by
Chance123453 from
awesomw
easy everything was step by step and was not difficult
Date published: 2022-09-06
Rated 3 out of 5 by
adeatherge6 from
Programming Glitch
There seems to be a programming glitch within the system. I was unable to edit or enter my AGI from last year's (2020) return, which was printed and filed by mail. The software would not let me enter a number, but also wouldn't let me proceed with e-filing my return without that number. So I was forced to print and mail the 2021 return as well, when I would have much preferred to e-file.
Date published: 2022-09-06
Rated 5 out of 5 by
AnnieDro from
Informative and Simple
My turbo tax expert Janet gave me a bunch of great tips on how to save money as well avoiding penalties. Overall very friendly and patient with my unique situations!
Date published: 2022-09-06
Rated 5 out of 5 by
Skinnypatterson75 from
Great user friendly
Step by step easy to use interface thank you for making a nightmare a wonderful day
All TurboTax® Offerings Reviews - Page 6495
Date published: 2022-09-06