TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from extremely helpful and easy to access I was able to file my tax with the help of Nicole, who was extremely helpful and helped get through the entire process in an easy step by step manner.
Date published: 2022-09-07
Rated 5 out of 5 by from 5th year using turbo tax It's always easy and convenient to use. The live chat was a great help too.
Date published: 2022-09-07
Rated 5 out of 5 by from Finally! TurboTax has got it together! This was the BEST experience I have ever had filing my taxes. The last time I left a tax office I literally cried. I was in tears. This was so much easier and I am beyond appreciative of the updates to assist while conveniently filing my taxes from home. This was amazing. This was not taught to me in school and it used to give me anxiety.
Date published: 2022-09-06
Rated 5 out of 5 by from super easy I was a bit overwhelmed at first but when I started, I was walked through the entire process by answering simple questions. I'll be doing my own taes from now on!
Date published: 2022-09-06
Rated 3 out of 5 by from Turbo Tax does offer good help I understand the limitation under which Turbo Tax is providing service. I very much appreciate the help to get me through the filing. I will no longer use Turbo Tax because advice needs to be part of tax filing for me as I am reaching an age to work towards retirement. At this point I am not confident if that is even a possibility.
Date published: 2022-09-06
Rated 5 out of 5 by from Easy Peasy Very easy to navigate. Easy to understand. Breaks everything down into sections so you're not overwhelmed
Date published: 2022-09-06
Rated 5 out of 5 by from awesomw easy everything was step by step and was not difficult
Date published: 2022-09-06
Rated 3 out of 5 by from Programming Glitch There seems to be a programming glitch within the system. I was unable to edit or enter my AGI from last year's (2020) return, which was printed and filed by mail. The software would not let me enter a number, but also wouldn't let me proceed with e-filing my return without that number. So I was forced to print and mail the 2021 return as well, when I would have much preferred to e-file.
Date published: 2022-09-06
Rated 5 out of 5 by from Informative and Simple My turbo tax expert Janet gave me a bunch of great tips on how to save money as well avoiding penalties. Overall very friendly and patient with my unique situations!
Date published: 2022-09-06
Rated 5 out of 5 by from Great user friendly Step by step easy to use interface thank you for making a nightmare a wonderful day
Date published: 2022-09-06
All TurboTax® Offerings Reviews - Page 6495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from extremely helpful and easy to access I was able to file my tax with the help of Nicole, who was extremely helpful and helped get through the entire process in an easy step by step manner.
Date published: 2022-09-07
Rated 5 out of 5 by from 5th year using turbo tax It's always easy and convenient to use. The live chat was a great help too.
Date published: 2022-09-07
Rated 5 out of 5 by from Finally! TurboTax has got it together! This was the BEST experience I have ever had filing my taxes. The last time I left a tax office I literally cried. I was in tears. This was so much easier and I am beyond appreciative of the updates to assist while conveniently filing my taxes from home. This was amazing. This was not taught to me in school and it used to give me anxiety.
Date published: 2022-09-06
Rated 5 out of 5 by from super easy I was a bit overwhelmed at first but when I started, I was walked through the entire process by answering simple questions. I'll be doing my own taes from now on!
Date published: 2022-09-06
Rated 3 out of 5 by from Turbo Tax does offer good help I understand the limitation under which Turbo Tax is providing service. I very much appreciate the help to get me through the filing. I will no longer use Turbo Tax because advice needs to be part of tax filing for me as I am reaching an age to work towards retirement. At this point I am not confident if that is even a possibility.
Date published: 2022-09-06
Rated 5 out of 5 by from Easy Peasy Very easy to navigate. Easy to understand. Breaks everything down into sections so you're not overwhelmed
Date published: 2022-09-06
Rated 5 out of 5 by from awesomw easy everything was step by step and was not difficult
Date published: 2022-09-06
Rated 3 out of 5 by from Programming Glitch There seems to be a programming glitch within the system. I was unable to edit or enter my AGI from last year's (2020) return, which was printed and filed by mail. The software would not let me enter a number, but also wouldn't let me proceed with e-filing my return without that number. So I was forced to print and mail the 2021 return as well, when I would have much preferred to e-file.
Date published: 2022-09-06
Rated 5 out of 5 by from Informative and Simple My turbo tax expert Janet gave me a bunch of great tips on how to save money as well avoiding penalties. Overall very friendly and patient with my unique situations!
Date published: 2022-09-06
Rated 5 out of 5 by from Great user friendly Step by step easy to use interface thank you for making a nightmare a wonderful day
Date published: 2022-09-06
All TurboTax® Offerings Reviews - Page 6495