TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
GloGlo11 from
Why so tough this year
Every year that I have used TurboTax, it has been intuitive and user-friendly. This time I had to redo my Federal and my State to get the deductions that I needed and that was after I went online (not TurboTax questions) to get answers on how to maneuver your system. This time you had to put in specific verbiage, or verbiage with commas and space (what's up with that), or look for language that looked like it meant one thing but actually meant something else. No Bueno! Since I was experienced and a little savy in taxes, I was able to get what I needed. However, if I were a first-time user of TurboTax, I probably wouldn’t have gotten my full refund. Let's go back to user friendly.
Date published: 2022-04-06
Rated 4 out of 5 by
NESSA1212 from
TURBO TAX IS EASY AND AWSOME
GIVES YOU ALL THE INFORMATION HINTS YOU NEED TO COMPLETE
Date published: 2022-04-06
Rated 5 out of 5 by
Victoria Woods from
help was needed
i hope i can receive my taxes and not get an error again. made so many mistakes. i will never file my taxes when im sleepy again
Date published: 2022-04-06
Rated 5 out of 5 by
MarkLady from
Turbo Tax is AWESOME
Not real familiar with tax return prep. Turbo tax makes it do able!!!
Date published: 2022-04-06
Rated 1 out of 5 by
Chase907 from
Gave me same outcome no matter what I typed in
The lady on the phone took the time but she didn’t know how to fix it either
Date published: 2022-04-06
Rated 5 out of 5 by
mushy11243 from
Love the service
Quick, easy, and reliable. All questions answered timely.
Date published: 2022-04-06
Rated 5 out of 5 by
rf1995 from
SO HELPFUL and WORTH IT
Took a daunting task and made it so simple to understand. The real person (vs robot) being able to chat made it that much easier
Date published: 2022-04-06
Rated 5 out of 5 by
jacie12346676 from
Patricia is awesome!
Patricia was so amazing to work with. She was so knowlegable and helpful. Thanks!
Date published: 2022-04-06
Rated 5 out of 5 by
ihate this shart from
easy
loved it! Very easy to use. Makes tax season less intimidating...
Date published: 2022-04-06
Rated 3 out of 5 by
pgaleut from
turbo tax
It was easy to use. Except that I bought a turbo tax CD at Target. It wouldn't work so I had to pay $59.00 again for an online download version for me to file..so I'm out another $59.00
All TurboTax® Offerings Reviews - Page 6489
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
GloGlo11 from
Why so tough this year
Every year that I have used TurboTax, it has been intuitive and user-friendly. This time I had to redo my Federal and my State to get the deductions that I needed and that was after I went online (not TurboTax questions) to get answers on how to maneuver your system. This time you had to put in specific verbiage, or verbiage with commas and space (what's up with that), or look for language that looked like it meant one thing but actually meant something else. No Bueno! Since I was experienced and a little savy in taxes, I was able to get what I needed. However, if I were a first-time user of TurboTax, I probably wouldn’t have gotten my full refund. Let's go back to user friendly.
Date published: 2022-04-06
Rated 4 out of 5 by
NESSA1212 from
TURBO TAX IS EASY AND AWSOME
GIVES YOU ALL THE INFORMATION HINTS YOU NEED TO COMPLETE
Date published: 2022-04-06
Rated 5 out of 5 by
Victoria Woods from
help was needed
i hope i can receive my taxes and not get an error again. made so many mistakes. i will never file my taxes when im sleepy again
Date published: 2022-04-06
Rated 5 out of 5 by
MarkLady from
Turbo Tax is AWESOME
Not real familiar with tax return prep. Turbo tax makes it do able!!!
Date published: 2022-04-06
Rated 1 out of 5 by
Chase907 from
Gave me same outcome no matter what I typed in
The lady on the phone took the time but she didn’t know how to fix it either
Date published: 2022-04-06
Rated 5 out of 5 by
mushy11243 from
Love the service
Quick, easy, and reliable. All questions answered timely.
Date published: 2022-04-06
Rated 5 out of 5 by
rf1995 from
SO HELPFUL and WORTH IT
Took a daunting task and made it so simple to understand. The real person (vs robot) being able to chat made it that much easier
Date published: 2022-04-06
Rated 5 out of 5 by
jacie12346676 from
Patricia is awesome!
Patricia was so amazing to work with. She was so knowlegable and helpful. Thanks!
Date published: 2022-04-06
Rated 5 out of 5 by
ihate this shart from
easy
loved it! Very easy to use. Makes tax season less intimidating...
Date published: 2022-04-06
Rated 3 out of 5 by
pgaleut from
turbo tax
It was easy to use. Except that I bought a turbo tax CD at Target. It wouldn't work so I had to pay $59.00 again for an online download version for me to file..so I'm out another $59.00
All TurboTax® Offerings Reviews - Page 6489
Date published: 2022-04-06