TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to use Easy to use. Fast. Inexpensive. Like direct deposit options.
Date published: 2022-02-27
Rated 5 out of 5 by from Great customer service representive was very knowledgeable and very helpful
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Use! Very easy to use, and when you get stuck on something you can search in the help section for more information. Inputted information automatically saves and you can use previous tax return info for a faster process.
Date published: 2022-02-27
Rated 4 out of 5 by from I did it! I did it by myself with a lot of reading the question over 2-3 times.The stimulus check question was confusing as I don't remember receiving a letter about the third stimulus check. The category sections were clear, I liked how my numbers loaded in from the IRS forms (W2, 1099R etc) Overall, a good program; I liked the option of having live help but did not partake. I will use this next year. Thank you.
Date published: 2022-02-27
Rated 3 out of 5 by from confusion on Earned Income Credit There are conflicting information entered. On my 1040 27a, Earned income credit due to Qualifying Child the amount of 3,105 is entered. But on the 1040 Schedule EIC 4a doesn't have the box checked yes for the question "Was the child under age 24 at the end of 2021, a student, and younger than you. So I am hoping that credit will actually be included in my tax rebate. This has happened in the past and I had to file a correction to include it in my filing.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is awesome Very easy and I would recommend it to anyone The services are all great.
Date published: 2022-02-27
Rated 5 out of 5 by from Awsome Experience! My experience was very easy. Only took about an hour. Thanks turbo tax!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great Such a easy and quick process, will definitely recommend.
Date published: 2022-02-27
Rated 4 out of 5 by from Saves time unless you make a mistake I've used for several years, primarily to handle my retirement stuff and the complexities of various 1099 forms. It's gotten better, but the importing is still easy to screw up since it creates duplicate entries, one blank and one filled in. When the import is a composite form (like from Vanguard), it's still not clear that everything is done at once and it asks about INT forms after it's already been included. Also on MA state form. the HC option of 'private insurance' or 'other' does not make clear the 'other' meand medicare with supplemental private. Pick private and it's a multipass restart to undo it.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use I love turbo tax! Its easy and walks you through the process
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use. Fast. Inexpensive. Like direct deposit options.
Date published: 2022-02-27
Rated 5 out of 5 by from Great customer service representive was very knowledgeable and very helpful
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Use! Very easy to use, and when you get stuck on something you can search in the help section for more information. Inputted information automatically saves and you can use previous tax return info for a faster process.
Date published: 2022-02-27
Rated 4 out of 5 by from I did it! I did it by myself with a lot of reading the question over 2-3 times.The stimulus check question was confusing as I don't remember receiving a letter about the third stimulus check. The category sections were clear, I liked how my numbers loaded in from the IRS forms (W2, 1099R etc) Overall, a good program; I liked the option of having live help but did not partake. I will use this next year. Thank you.
Date published: 2022-02-27
Rated 3 out of 5 by from confusion on Earned Income Credit There are conflicting information entered. On my 1040 27a, Earned income credit due to Qualifying Child the amount of 3,105 is entered. But on the 1040 Schedule EIC 4a doesn't have the box checked yes for the question "Was the child under age 24 at the end of 2021, a student, and younger than you. So I am hoping that credit will actually be included in my tax rebate. This has happened in the past and I had to file a correction to include it in my filing.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is awesome Very easy and I would recommend it to anyone The services are all great.
Date published: 2022-02-27
Rated 5 out of 5 by from Awsome Experience! My experience was very easy. Only took about an hour. Thanks turbo tax!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great Such a easy and quick process, will definitely recommend.
Date published: 2022-02-27
Rated 4 out of 5 by from Saves time unless you make a mistake I've used for several years, primarily to handle my retirement stuff and the complexities of various 1099 forms. It's gotten better, but the importing is still easy to screw up since it creates duplicate entries, one blank and one filled in. When the import is a composite form (like from Vanguard), it's still not clear that everything is done at once and it asks about INT forms after it's already been included. Also on MA state form. the HC option of 'private insurance' or 'other' does not make clear the 'other' meand medicare with supplemental private. Pick private and it's a multipass restart to undo it.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy to use I love turbo tax! Its easy and walks you through the process
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6488