TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Needs Process Streamlined - Don't Sell Me Process can be better streamlined. Too much emphasis on importing - need to go through 4 steps to input data yourself; make this an option up front. New PDF import is nice. Pushes Credit Karma too much and defaults to it as the direct deposit. Given Turbo Tax costs more than other services - Don't sell other stuff (Credit Karma). Looking for a smooth, no hassle experience.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent and easy to use! Super easy to use and understand, very helpful help section, Highly recommend!
Date published: 2023-03-17
Rated 4 out of 5 by from turbo tax they were very help full . made sure everything was correct.
Date published: 2023-03-17
Rated 5 out of 5 by from My best tax filing experience is with Turbo I have 3 LLCs and my tax filing and documents are a bit elaborate and extensive. I want to be on top of my things and know most of the items involved in my tax filing. For this situation, Turbo Tax is the best one can hope for,
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome So easy to use and I find it to be very thorough!!
Date published: 2023-03-17
Rated 2 out of 5 by from The robot could not help me. Paid E-file not used, I could not get to talk with a person. Paying $500 for 2022 taxes was worth avoiding the frustration.
Date published: 2023-03-17
Rated 5 out of 5 by from Simple and easy I think i have used them for 6 yrs now and they have helped me through all my hurdles. Think you Turbo Tax.....
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is super, saves enormous amounts of time The ability to have error free computation plus the ability to review all of the available options is superb
Date published: 2023-03-17
Rated 4 out of 5 by from Pretty okay this time It was very confusing when it jumped a credit karma, and then, when I went back, the person that I was connected with exited the chat, and it would’ve been useful to have them still there for a little bit more guidance but all in all. Good service
Date published: 2023-03-17
Rated 3 out of 5 by from update how irritating to have to update a dozen times while filling out informaiton
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6482
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs Process Streamlined - Don't Sell Me Process can be better streamlined. Too much emphasis on importing - need to go through 4 steps to input data yourself; make this an option up front. New PDF import is nice. Pushes Credit Karma too much and defaults to it as the direct deposit. Given Turbo Tax costs more than other services - Don't sell other stuff (Credit Karma). Looking for a smooth, no hassle experience.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent and easy to use! Super easy to use and understand, very helpful help section, Highly recommend!
Date published: 2023-03-17
Rated 4 out of 5 by from turbo tax they were very help full . made sure everything was correct.
Date published: 2023-03-17
Rated 5 out of 5 by from My best tax filing experience is with Turbo I have 3 LLCs and my tax filing and documents are a bit elaborate and extensive. I want to be on top of my things and know most of the items involved in my tax filing. For this situation, Turbo Tax is the best one can hope for,
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome So easy to use and I find it to be very thorough!!
Date published: 2023-03-17
Rated 2 out of 5 by from The robot could not help me. Paid E-file not used, I could not get to talk with a person. Paying $500 for 2022 taxes was worth avoiding the frustration.
Date published: 2023-03-17
Rated 5 out of 5 by from Simple and easy I think i have used them for 6 yrs now and they have helped me through all my hurdles. Think you Turbo Tax.....
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is super, saves enormous amounts of time The ability to have error free computation plus the ability to review all of the available options is superb
Date published: 2023-03-17
Rated 4 out of 5 by from Pretty okay this time It was very confusing when it jumped a credit karma, and then, when I went back, the person that I was connected with exited the chat, and it would’ve been useful to have them still there for a little bit more guidance but all in all. Good service
Date published: 2023-03-17
Rated 3 out of 5 by from update how irritating to have to update a dozen times while filling out informaiton
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6482