TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Bad info NYS requires efile but the software wont efile the state due to federal issue. Not acceptable
Date published: 2023-03-18
Rated 3 out of 5 by from Beware of tricky fees! Beware of Tricky Fees- they make it look like you're paying $29 and then at the end charge $59 for each, Federal and State, and a $39 fee for paying from your Federal return.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbotax is too dumbed down I have used turbotax since, I think, the initial release through now. Years ago when I was actively employed my returns were ;much more complicated. They included farm and busing=ess income. It was easier to fill form out then.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy I prefer a CD but the down load worked. How do I recover the amount I payed for the down load at Best Buy?
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax are great Easy to use very helpful thanks thanks thanks thanks
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo tax needs some work This was a rough year. The app kept popping up things for me to review, form 1099-R in particular, It had nothing on it even though TTax had downloaded the info from my account at Charles Schwab. I filled it in and it doubled my income, so I went back in and deleted what I had just put in. The app kept popping up forms for me to review that I had already reviewed, until I just kept hitting continue.
Date published: 2023-03-18
Rated 5 out of 5 by from Best way to file taxes. Well organized and provides detailed understanding of every tax situation. Easy to back and review each section multiple times before filing. Helps maintain filing records all at one location for easy access when needed.
Date published: 2023-03-18
Rated 1 out of 5 by from turbo tax is very expensive. Hi, Turbo tax charged me for premium without asking me. the excuse was that i used form and schedules. I never asked to download a form. also they had picked premium before they knew I had to download forms and scheddules, very deceiving. im very upset
Date published: 2023-03-18
Rated 4 out of 5 by from Everyone was fine but I don't like downloading. I had trouble downloading documents. It makes it harder for Seniors who are not proficient with computers.
Date published: 2023-03-18
Rated 3 out of 5 by from TURBO TAX needs to improve its import routines Importing tax information results in having to go through and delete several boxes that were not populated during import. If the boxes were not populated, then there wasn't any information provided. Easier just to enter the information yourself and less time-consuming. If I live in a state that does not have income taxes, e.g., TN, why keep asking me to file state income taxes?
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6481
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad info NYS requires efile but the software wont efile the state due to federal issue. Not acceptable
Date published: 2023-03-18
Rated 3 out of 5 by from Beware of tricky fees! Beware of Tricky Fees- they make it look like you're paying $29 and then at the end charge $59 for each, Federal and State, and a $39 fee for paying from your Federal return.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbotax is too dumbed down I have used turbotax since, I think, the initial release through now. Years ago when I was actively employed my returns were ;much more complicated. They included farm and busing=ess income. It was easier to fill form out then.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy I prefer a CD but the down load worked. How do I recover the amount I payed for the down load at Best Buy?
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax are great Easy to use very helpful thanks thanks thanks thanks
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo tax needs some work This was a rough year. The app kept popping up things for me to review, form 1099-R in particular, It had nothing on it even though TTax had downloaded the info from my account at Charles Schwab. I filled it in and it doubled my income, so I went back in and deleted what I had just put in. The app kept popping up forms for me to review that I had already reviewed, until I just kept hitting continue.
Date published: 2023-03-18
Rated 5 out of 5 by from Best way to file taxes. Well organized and provides detailed understanding of every tax situation. Easy to back and review each section multiple times before filing. Helps maintain filing records all at one location for easy access when needed.
Date published: 2023-03-18
Rated 1 out of 5 by from turbo tax is very expensive. Hi, Turbo tax charged me for premium without asking me. the excuse was that i used form and schedules. I never asked to download a form. also they had picked premium before they knew I had to download forms and scheddules, very deceiving. im very upset
Date published: 2023-03-18
Rated 4 out of 5 by from Everyone was fine but I don't like downloading. I had trouble downloading documents. It makes it harder for Seniors who are not proficient with computers.
Date published: 2023-03-18
Rated 3 out of 5 by from TURBO TAX needs to improve its import routines Importing tax information results in having to go through and delete several boxes that were not populated during import. If the boxes were not populated, then there wasn't any information provided. Easier just to enter the information yourself and less time-consuming. If I live in a state that does not have income taxes, e.g., TN, why keep asking me to file state income taxes?
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6481