TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thank you for helping me through my first time fil This was my first time filing, so thank you so much for helping me!
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 I am having trouble finding state fee to pay $25 fee.
Date published: 2021-03-15
Rated 5 out of 5 by from awesome product awesome product, so easy & secure. Completed with confidence in accuracy.
Date published: 2021-03-15
Rated 1 out of 5 by from Very Disappointed Ive never had to pay $110 to do my taxes before just because I made student loan payments. Also they dont make it clear that you have to pay this amount until you have already submitted your payment. Otherwise, I would have used another service. This is my last time using this TurboTax and I will go back to TaxAct
Date published: 2021-03-15
Rated 2 out of 5 by from Asks unnecessary questions Turbotax wants to make taxes seem more difficult than they really are since that prompts people to think that they need to buy it again next year. Many of the questions that they ask have answers that are irrelevant for filing your taxes and just add to the time involved. For example, if I filed using Turbotax last year and imported that return to start the process of filing this year, why does it ask me about last year's return? It already has the answers! Turbotax incorrectly assumes my income is linear throughout the year and therefore concludes that I owe a penalty until I dig deep and figure out how to tell it otherwise. It can be very frustrating. I only use Turbotax for the convenience of electronic filing and not having to fill out a dozen forms myself, which it does a good job of.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax was very helpful Filed for the first time in many years because of disability making it unnecessary. Turbo Tax walked me through it fairly painless.
Date published: 2021-03-15
Rated 4 out of 5 by from Made simple, is simple I love this step-by-step system that help you get all of the tax credit possible and it's not intimidating for the less knowledgeable tax preparer
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Great! Easy! I'm disabled so I needed this help. They made it easy.
Date published: 2021-03-15
Rated 5 out of 5 by from You made everything easy. Thank you for having examples to follow and the ability to check and review information.
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax lobbies congress TurboTax lobbies congress to lower everyone's quality of life by making taxes more difficult and scams people by being the only outlet to make taxes easy. Scummy company.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you for helping me through my first time fil This was my first time filing, so thank you so much for helping me!
Date published: 2021-03-15
Rated 5 out of 5 by from 2020 I am having trouble finding state fee to pay $25 fee.
Date published: 2021-03-15
Rated 5 out of 5 by from awesome product awesome product, so easy & secure. Completed with confidence in accuracy.
Date published: 2021-03-15
Rated 1 out of 5 by from Very Disappointed Ive never had to pay $110 to do my taxes before just because I made student loan payments. Also they dont make it clear that you have to pay this amount until you have already submitted your payment. Otherwise, I would have used another service. This is my last time using this TurboTax and I will go back to TaxAct
Date published: 2021-03-15
Rated 2 out of 5 by from Asks unnecessary questions Turbotax wants to make taxes seem more difficult than they really are since that prompts people to think that they need to buy it again next year. Many of the questions that they ask have answers that are irrelevant for filing your taxes and just add to the time involved. For example, if I filed using Turbotax last year and imported that return to start the process of filing this year, why does it ask me about last year's return? It already has the answers! Turbotax incorrectly assumes my income is linear throughout the year and therefore concludes that I owe a penalty until I dig deep and figure out how to tell it otherwise. It can be very frustrating. I only use Turbotax for the convenience of electronic filing and not having to fill out a dozen forms myself, which it does a good job of.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax was very helpful Filed for the first time in many years because of disability making it unnecessary. Turbo Tax walked me through it fairly painless.
Date published: 2021-03-15
Rated 4 out of 5 by from Made simple, is simple I love this step-by-step system that help you get all of the tax credit possible and it's not intimidating for the less knowledgeable tax preparer
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is Great! Easy! I'm disabled so I needed this help. They made it easy.
Date published: 2021-03-15
Rated 5 out of 5 by from You made everything easy. Thank you for having examples to follow and the ability to check and review information.
Date published: 2021-03-15
Rated 1 out of 5 by from TurboTax lobbies congress TurboTax lobbies congress to lower everyone's quality of life by making taxes more difficult and scams people by being the only outlet to make taxes easy. Scummy company.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6481