TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome very helpful and will use every year thanks for all the help
Date published: 2022-02-27
Rated 5 out of 5 by from Great help This service was a great help, with the child tax credits and irs and star rebate checks from Covid.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple, easy to use Simple, easy to use. This is the first year I've ever filed my own taxes, Turbo Tax made it so easy
Date published: 2022-02-27
Rated 5 out of 5 by from I love TurboTax They are very nice and helpful I will file next year
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax Lorilee was awesome. She was a great help. The chat is not as helpful. I wish it was easier to go back to page you messed up on. I did an error and had to start over and then I messed up and didn't know where to find the question I had answered wrong. Also you can't see the summary on your state tax like federal on tools. This is the first year I have had trouble though. But I do like turbo tax.
Date published: 2022-02-27
Rated 5 out of 5 by from Great LiveChat is great! The lady even showed me something new, the Advanced Child Tax Credit was a little weird but we got through it with some laughs.
Date published: 2022-02-27
Rated 3 out of 5 by from First time I had frustrating problems with Turbo Software told me out of the blue I would receive a revised W2 because of taxes I deferred, I didn't. Said if one didn't file a 1095_A my return wouldn't be accepted but I'm on Medicare. No straight useful answer available even though it's quite a straight simple answer. I needed to enter property taxes on another piece of land but all I could find was a spot to enter an amount. Nothing that required to know where it was located or taxed by whom. Then there was the Unemployment/Family Leave that I redid a number of times because it kept reappearing at the summery needing to be reviewed. I also don't see the need to answer all the questions below for the problems I listed.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax for the win It's a great tax tool! I love using them every year!
Date published: 2022-02-27
Rated 5 out of 5 by from Was easy and effective Thank you my first time calling was simple and fun
Date published: 2022-02-27
Rated 5 out of 5 by from very good and helpful very good and helpful. had to talk to an expert and they were very helpful
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome very helpful and will use every year thanks for all the help
Date published: 2022-02-27
Rated 5 out of 5 by from Great help This service was a great help, with the child tax credits and irs and star rebate checks from Covid.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple, easy to use Simple, easy to use. This is the first year I've ever filed my own taxes, Turbo Tax made it so easy
Date published: 2022-02-27
Rated 5 out of 5 by from I love TurboTax They are very nice and helpful I will file next year
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax Lorilee was awesome. She was a great help. The chat is not as helpful. I wish it was easier to go back to page you messed up on. I did an error and had to start over and then I messed up and didn't know where to find the question I had answered wrong. Also you can't see the summary on your state tax like federal on tools. This is the first year I have had trouble though. But I do like turbo tax.
Date published: 2022-02-27
Rated 5 out of 5 by from Great LiveChat is great! The lady even showed me something new, the Advanced Child Tax Credit was a little weird but we got through it with some laughs.
Date published: 2022-02-27
Rated 3 out of 5 by from First time I had frustrating problems with Turbo Software told me out of the blue I would receive a revised W2 because of taxes I deferred, I didn't. Said if one didn't file a 1095_A my return wouldn't be accepted but I'm on Medicare. No straight useful answer available even though it's quite a straight simple answer. I needed to enter property taxes on another piece of land but all I could find was a spot to enter an amount. Nothing that required to know where it was located or taxed by whom. Then there was the Unemployment/Family Leave that I redid a number of times because it kept reappearing at the summery needing to be reviewed. I also don't see the need to answer all the questions below for the problems I listed.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax for the win It's a great tax tool! I love using them every year!
Date published: 2022-02-27
Rated 5 out of 5 by from Was easy and effective Thank you my first time calling was simple and fun
Date published: 2022-02-27
Rated 5 out of 5 by from very good and helpful very good and helpful. had to talk to an expert and they were very helpful
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6480