TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
TaxingJudy from
Pleased Return Customer
I've used Turbo Tax for the past two decades and continue to be very pleased with the tax software
Date published: 2023-03-14
Rated 5 out of 5 by
DeniseK27 from
Turbo Tax is an EXCELLENT Product
Turbo Tax is an excellent product. For the past 8 years I have used Turbo Tax to file my returns. But this year, I retired and had some tax questions and was unable to file my taxes until a Live agent shared my screen and walked me through to a successful solution. I love how even if I get audited, I have the ProMax guarantee that an agent will be there to help me talk with the IRS. That alone makes this product worth every penny.
Date published: 2023-03-14
Rated 5 out of 5 by
NateDogg1 from
Quick and easy
Used the basic unassisted service. Took about an hour. Very easy to do.
Date published: 2023-03-14
Rated 1 out of 5 by
Displeased2525 from
So much worse than web application
This is like working in 1990's software. The tips are not helpful and the views into some sections are compressed. It is horrible.
Date published: 2023-03-14
Rated 4 out of 5 by
rodcreak from
Excellent tool for basic and complicated situation
It is a great product and handles all tax situations that I need. My only issue is that you cannot always easily go back and change the answer to a question when realize you answered incorrectly. The search for help works well when you cannot find where to enter a specific tax form.
Date published: 2023-03-14
Rated 5 out of 5 by
Bravy101 from
easy, breezy, beautifully processed return
The longest running and smoothest return filing software out there.
Date published: 2023-03-14
Rated 5 out of 5 by
DougHoll from
Turbo Tax Took the worry out of filing my taxes
I had questions regarding my specific needs including my W2 income and a side business income. My tax expert was able to answer all of them and set me at ease about our return.
Date published: 2023-03-14
Rated 3 out of 5 by
StevesSML 2022 from
My 2022 taxes
Multi state infromation was unclear to me. At times I was unsure how to proceed with income. I had to consult a tax person to get through and make sure I was doing it right. Mostly it was do to military income and inheritance income. Understand this is unique situation but 3% of the population is military and we require assistance some times. The question block never made me feel comfortable.
Date published: 2023-03-14
Rated 5 out of 5 by
Kals Tax Report from
Great service and well trained staff
One stop shop for all my tax filings, tax experts are knowledgeable and can walk you through all the steps.
Date published: 2023-03-14
Rated 3 out of 5 by
PMHD from
Turbo Tax made it impossible to file 1099s online
Easy to use but try to find out how to file them online. This product does not let you and they hide it very well on their website.
All TurboTax® Offerings Reviews - Page 6476
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TaxingJudy from
Pleased Return Customer
I've used Turbo Tax for the past two decades and continue to be very pleased with the tax software
Date published: 2023-03-14
Rated 5 out of 5 by
DeniseK27 from
Turbo Tax is an EXCELLENT Product
Turbo Tax is an excellent product. For the past 8 years I have used Turbo Tax to file my returns. But this year, I retired and had some tax questions and was unable to file my taxes until a Live agent shared my screen and walked me through to a successful solution. I love how even if I get audited, I have the ProMax guarantee that an agent will be there to help me talk with the IRS. That alone makes this product worth every penny.
Date published: 2023-03-14
Rated 5 out of 5 by
NateDogg1 from
Quick and easy
Used the basic unassisted service. Took about an hour. Very easy to do.
Date published: 2023-03-14
Rated 1 out of 5 by
Displeased2525 from
So much worse than web application
This is like working in 1990's software. The tips are not helpful and the views into some sections are compressed. It is horrible.
Date published: 2023-03-14
Rated 4 out of 5 by
rodcreak from
Excellent tool for basic and complicated situation
It is a great product and handles all tax situations that I need. My only issue is that you cannot always easily go back and change the answer to a question when realize you answered incorrectly. The search for help works well when you cannot find where to enter a specific tax form.
Date published: 2023-03-14
Rated 5 out of 5 by
Bravy101 from
easy, breezy, beautifully processed return
The longest running and smoothest return filing software out there.
Date published: 2023-03-14
Rated 5 out of 5 by
DougHoll from
Turbo Tax Took the worry out of filing my taxes
I had questions regarding my specific needs including my W2 income and a side business income. My tax expert was able to answer all of them and set me at ease about our return.
Date published: 2023-03-14
Rated 3 out of 5 by
StevesSML 2022 from
My 2022 taxes
Multi state infromation was unclear to me. At times I was unsure how to proceed with income. I had to consult a tax person to get through and make sure I was doing it right. Mostly it was do to military income and inheritance income. Understand this is unique situation but 3% of the population is military and we require assistance some times. The question block never made me feel comfortable.
Date published: 2023-03-14
Rated 5 out of 5 by
Kals Tax Report from
Great service and well trained staff
One stop shop for all my tax filings, tax experts are knowledgeable and can walk you through all the steps.
Date published: 2023-03-14
Rated 3 out of 5 by
PMHD from
Turbo Tax made it impossible to file 1099s online
Easy to use but try to find out how to file them online. This product does not let you and they hide it very well on their website.
All TurboTax® Offerings Reviews - Page 6476
Date published: 2023-03-14