TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Pleased Return Customer I've used Turbo Tax for the past two decades and continue to be very pleased with the tax software
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is an EXCELLENT Product Turbo Tax is an excellent product. For the past 8 years I have used Turbo Tax to file my returns. But this year, I retired and had some tax questions and was unable to file my taxes until a Live agent shared my screen and walked me through to a successful solution. I love how even if I get audited, I have the ProMax guarantee that an agent will be there to help me talk with the IRS. That alone makes this product worth every penny.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and easy Used the basic unassisted service. Took about an hour. Very easy to do.
Date published: 2023-03-14
Rated 1 out of 5 by from So much worse than web application This is like working in 1990's software. The tips are not helpful and the views into some sections are compressed. It is horrible.
Date published: 2023-03-14
Rated 4 out of 5 by from Excellent tool for basic and complicated situation It is a great product and handles all tax situations that I need. My only issue is that you cannot always easily go back and change the answer to a question when realize you answered incorrectly. The search for help works well when you cannot find where to enter a specific tax form.
Date published: 2023-03-14
Rated 5 out of 5 by from easy, breezy, beautifully processed return The longest running and smoothest return filing software out there.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Took the worry out of filing my taxes I had questions regarding my specific needs including my W2 income and a side business income. My tax expert was able to answer all of them and set me at ease about our return.
Date published: 2023-03-14
Rated 3 out of 5 by from My 2022 taxes Multi state infromation was unclear to me. At times I was unsure how to proceed with income. I had to consult a tax person to get through and make sure I was doing it right. Mostly it was do to military income and inheritance income. Understand this is unique situation but 3% of the population is military and we require assistance some times. The question block never made me feel comfortable.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service and well trained staff One stop shop for all my tax filings, tax experts are knowledgeable and can walk you through all the steps.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbo Tax made it impossible to file 1099s online Easy to use but try to find out how to file them online. This product does not let you and they hide it very well on their website.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6476
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pleased Return Customer I've used Turbo Tax for the past two decades and continue to be very pleased with the tax software
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is an EXCELLENT Product Turbo Tax is an excellent product. For the past 8 years I have used Turbo Tax to file my returns. But this year, I retired and had some tax questions and was unable to file my taxes until a Live agent shared my screen and walked me through to a successful solution. I love how even if I get audited, I have the ProMax guarantee that an agent will be there to help me talk with the IRS. That alone makes this product worth every penny.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and easy Used the basic unassisted service. Took about an hour. Very easy to do.
Date published: 2023-03-14
Rated 1 out of 5 by from So much worse than web application This is like working in 1990's software. The tips are not helpful and the views into some sections are compressed. It is horrible.
Date published: 2023-03-14
Rated 4 out of 5 by from Excellent tool for basic and complicated situation It is a great product and handles all tax situations that I need. My only issue is that you cannot always easily go back and change the answer to a question when realize you answered incorrectly. The search for help works well when you cannot find where to enter a specific tax form.
Date published: 2023-03-14
Rated 5 out of 5 by from easy, breezy, beautifully processed return The longest running and smoothest return filing software out there.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Took the worry out of filing my taxes I had questions regarding my specific needs including my W2 income and a side business income. My tax expert was able to answer all of them and set me at ease about our return.
Date published: 2023-03-14
Rated 3 out of 5 by from My 2022 taxes Multi state infromation was unclear to me. At times I was unsure how to proceed with income. I had to consult a tax person to get through and make sure I was doing it right. Mostly it was do to military income and inheritance income. Understand this is unique situation but 3% of the population is military and we require assistance some times. The question block never made me feel comfortable.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service and well trained staff One stop shop for all my tax filings, tax experts are knowledgeable and can walk you through all the steps.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbo Tax made it impossible to file 1099s online Easy to use but try to find out how to file them online. This product does not let you and they hide it very well on their website.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6476