TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
AJ__ from
Overpriced but better than nothing
Using Turbo Tax was simple but long and unclear at parts. Last year I used a tax professional, and next year I will definitely be doing the same. They charge way more than they say at first by tacking on state tax and are always trying to up sell you to their super duper plan after you already selected the plan you want.
Date published: 2023-03-14
Rated 4 out of 5 by
K Melton from
Easy to use!
Turbo Tax makes it very easy to handle taxes when you don't have any idea what you are doing. I appreciate the step by step questions and that an expert is available if I need them. I use Turbo Tax every year.
Date published: 2023-03-14
Rated 5 out of 5 by
jaya75 from
Turbotax is very good
customer service was helpful Review process was very helpful and made it easy to make changes.Tax filing made easy.
Date published: 2023-03-14
Rated 5 out of 5 by
Dude2023 from
Making an unpleasant task quite bearable
I don't know and don't care to keep on top of all the current tax laws. This makes taxes easy and I feel good that I haven't missed anything.
Date published: 2023-03-14
Rated 5 out of 5 by
Bearcat 1986 from
Tax Season's Best Helper
Quick & Easy. Best Tax preparation software available.
Date published: 2023-03-14
Rated 1 out of 5 by
gkhtoys from
This years Turbo Tax Software is awful!
After using Turbotax for over 10 years...this years version is so unreliable!
Date published: 2023-03-14
Rated 5 out of 5 by
chazydave from
hawaii tax dude
thank you for the professional help and quick responses to my questions
Date published: 2023-03-14
Rated 5 out of 5 by
The Quince from
Turbo Tax Rocks
It was super easy. It walked me thru it nd had explanations and where to find what it was asking for . And any online help was always available at click away.
Date published: 2023-03-14
Rated 4 out of 5 by
ToddLH from
Turbotax business is a good tool for small busines
It gets the job done, with a few rough spots. One big complaint: when you print K-1s, only the federal K-1s print, even if the file includes a state return. You have to manually collate the federal and state K-1s. This problem could easily be solved!
Date published: 2023-03-14
Rated 1 out of 5 by
Huskydaddy from
Seems Like Product Was Harder To Use This Year
In the past it took 1 hour to 2 hours to complete taxes, this year it was 6 hours and lots of cussing. It wouldn't let me enter wife's 1099s until I used her as primary spouse. Also said I had a penalty for under paid taxes, guess what? I used TurboTax last year so you are no longer needed. Next year I'm going to use another Tax software company.
All TurboTax® Offerings Reviews - Page 6474
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
AJ__ from
Overpriced but better than nothing
Using Turbo Tax was simple but long and unclear at parts. Last year I used a tax professional, and next year I will definitely be doing the same. They charge way more than they say at first by tacking on state tax and are always trying to up sell you to their super duper plan after you already selected the plan you want.
Date published: 2023-03-14
Rated 4 out of 5 by
K Melton from
Easy to use!
Turbo Tax makes it very easy to handle taxes when you don't have any idea what you are doing. I appreciate the step by step questions and that an expert is available if I need them. I use Turbo Tax every year.
Date published: 2023-03-14
Rated 5 out of 5 by
jaya75 from
Turbotax is very good
customer service was helpful Review process was very helpful and made it easy to make changes.Tax filing made easy.
Date published: 2023-03-14
Rated 5 out of 5 by
Dude2023 from
Making an unpleasant task quite bearable
I don't know and don't care to keep on top of all the current tax laws. This makes taxes easy and I feel good that I haven't missed anything.
Date published: 2023-03-14
Rated 5 out of 5 by
Bearcat 1986 from
Tax Season's Best Helper
Quick & Easy. Best Tax preparation software available.
Date published: 2023-03-14
Rated 1 out of 5 by
gkhtoys from
This years Turbo Tax Software is awful!
After using Turbotax for over 10 years...this years version is so unreliable!
Date published: 2023-03-14
Rated 5 out of 5 by
chazydave from
hawaii tax dude
thank you for the professional help and quick responses to my questions
Date published: 2023-03-14
Rated 5 out of 5 by
The Quince from
Turbo Tax Rocks
It was super easy. It walked me thru it nd had explanations and where to find what it was asking for . And any online help was always available at click away.
Date published: 2023-03-14
Rated 4 out of 5 by
ToddLH from
Turbotax business is a good tool for small busines
It gets the job done, with a few rough spots. One big complaint: when you print K-1s, only the federal K-1s print, even if the file includes a state return. You have to manually collate the federal and state K-1s. This problem could easily be solved!
Date published: 2023-03-14
Rated 1 out of 5 by
Huskydaddy from
Seems Like Product Was Harder To Use This Year
In the past it took 1 hour to 2 hours to complete taxes, this year it was 6 hours and lots of cussing. It wouldn't let me enter wife's 1099s until I used her as primary spouse. Also said I had a penalty for under paid taxes, guess what? I used TurboTax last year so you are no longer needed. Next year I'm going to use another Tax software company.
All TurboTax® Offerings Reviews - Page 6474
Date published: 2023-03-14