TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Overpriced but better than nothing Using Turbo Tax was simple but long and unclear at parts. Last year I used a tax professional, and next year I will definitely be doing the same. They charge way more than they say at first by tacking on state tax and are always trying to up sell you to their super duper plan after you already selected the plan you want.
Date published: 2023-03-14
Rated 4 out of 5 by from Easy to use! Turbo Tax makes it very easy to handle taxes when you don't have any idea what you are doing. I appreciate the step by step questions and that an expert is available if I need them. I use Turbo Tax every year.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbotax is very good customer service was helpful Review process was very helpful and made it easy to make changes.Tax filing made easy.
Date published: 2023-03-14
Rated 5 out of 5 by from Making an unpleasant task quite bearable I don't know and don't care to keep on top of all the current tax laws. This makes taxes easy and I feel good that I haven't missed anything.
Date published: 2023-03-14
Rated 5 out of 5 by from Tax Season's Best Helper Quick & Easy. Best Tax preparation software available.
Date published: 2023-03-14
Rated 1 out of 5 by from This years Turbo Tax Software is awful! After using Turbotax for over 10 years...this years version is so unreliable!
Date published: 2023-03-14
Rated 5 out of 5 by from hawaii tax dude thank you for the professional help and quick responses to my questions
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Rocks It was super easy. It walked me thru it nd had explanations and where to find what it was asking for . And any online help was always available at click away.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbotax business is a good tool for small busines It gets the job done, with a few rough spots. One big complaint: when you print K-1s, only the federal K-1s print, even if the file includes a state return. You have to manually collate the federal and state K-1s. This problem could easily be solved!
Date published: 2023-03-14
Rated 1 out of 5 by from Seems Like Product Was Harder To Use This Year In the past it took 1 hour to 2 hours to complete taxes, this year it was 6 hours and lots of cussing. It wouldn't let me enter wife's 1099s until I used her as primary spouse. Also said I had a penalty for under paid taxes, guess what? I used TurboTax last year so you are no longer needed. Next year I'm going to use another Tax software company.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Overpriced but better than nothing Using Turbo Tax was simple but long and unclear at parts. Last year I used a tax professional, and next year I will definitely be doing the same. They charge way more than they say at first by tacking on state tax and are always trying to up sell you to their super duper plan after you already selected the plan you want.
Date published: 2023-03-14
Rated 4 out of 5 by from Easy to use! Turbo Tax makes it very easy to handle taxes when you don't have any idea what you are doing. I appreciate the step by step questions and that an expert is available if I need them. I use Turbo Tax every year.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbotax is very good customer service was helpful Review process was very helpful and made it easy to make changes.Tax filing made easy.
Date published: 2023-03-14
Rated 5 out of 5 by from Making an unpleasant task quite bearable I don't know and don't care to keep on top of all the current tax laws. This makes taxes easy and I feel good that I haven't missed anything.
Date published: 2023-03-14
Rated 5 out of 5 by from Tax Season's Best Helper Quick & Easy. Best Tax preparation software available.
Date published: 2023-03-14
Rated 1 out of 5 by from This years Turbo Tax Software is awful! After using Turbotax for over 10 years...this years version is so unreliable!
Date published: 2023-03-14
Rated 5 out of 5 by from hawaii tax dude thank you for the professional help and quick responses to my questions
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Rocks It was super easy. It walked me thru it nd had explanations and where to find what it was asking for . And any online help was always available at click away.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbotax business is a good tool for small busines It gets the job done, with a few rough spots. One big complaint: when you print K-1s, only the federal K-1s print, even if the file includes a state return. You have to manually collate the federal and state K-1s. This problem could easily be solved!
Date published: 2023-03-14
Rated 1 out of 5 by from Seems Like Product Was Harder To Use This Year In the past it took 1 hour to 2 hours to complete taxes, this year it was 6 hours and lots of cussing. It wouldn't let me enter wife's 1099s until I used her as primary spouse. Also said I had a penalty for under paid taxes, guess what? I used TurboTax last year so you are no longer needed. Next year I'm going to use another Tax software company.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6474