TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lchoney from
TurboTax excellent
It’s easy to do by myself, will continue to use it for the following years
Date published: 2022-07-20
Rated 5 out of 5 by
Bakedziti from
Great Application
Made things very easy and gave me the confidence to do it myself.
Date published: 2022-07-20
Rated 5 out of 5 by
KatieKopasetic from
Lizbeth with TurboTax was amazing!!
It was a great experience that totally took all the mumbo jumbo out of my hands. I will be back
Date published: 2022-07-20
Rated 4 out of 5 by
JamesBFC from
TurboTax people work great
I enjoyed working with the tax expert, James, who did a great job of turning my disorganized pile into a tax return. The technology is faulty, never allowing me to file get to the point of paying TurboTax or approval of my taxes.
Date published: 2022-07-20
Rated 4 out of 5 by
cianha from
TurboTax customer service needs work
I tried efiling for the first time in July--with an extension. Federal was rejected, so the state rejected my efiled return. After two attempts, I printed and mailed my returns. I had paid TurboTax for the state to be efiled. I cannot get a live person to talk to--I tried and got an automated call-back and was disconnected without a person coming on the phone. I have used TurboTax for over 30 years and have paid for premium support,the past several, but can't seem to get it. I am leaving this review in hopes someone in the company actually reads them before posting.
Date published: 2022-07-20
Rated 5 out of 5 by
Dietze from
TurboTax has never let me down!
I have only had to use them on several occasions but Turbotax has always done right by me. Especially this time around where I had some concerns but they did an excellent job and answered any questions I had. They are very very very good!!
Date published: 2022-07-20
Rated 5 out of 5 by
Sankee88 from
TurboTax Deluxe edition for 2020
The TurboTax Deluxe edition for 2020 is simple, fast and easy to use.
Date published: 2022-07-20
Rated 5 out of 5 by
Stacey KY from
Quick and easy!
Angela was great explained everything and received a refund which was a total surprise!!
Date published: 2022-07-20
Rated 4 out of 5 by
Mr logger from
Easy
Easy to understand and use. Nice for free . Will use again!
Date published: 2022-07-20
Rated 5 out of 5 by
Suhila3 from
Turbotax Was Great!
Super effective, easy and fast. Thanks for your help!
All TurboTax® Offerings Reviews - Page 6472
Date published: 2022-07-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lchoney from
TurboTax excellent
It’s easy to do by myself, will continue to use it for the following years
Date published: 2022-07-20
Rated 5 out of 5 by
Bakedziti from
Great Application
Made things very easy and gave me the confidence to do it myself.
Date published: 2022-07-20
Rated 5 out of 5 by
KatieKopasetic from
Lizbeth with TurboTax was amazing!!
It was a great experience that totally took all the mumbo jumbo out of my hands. I will be back
Date published: 2022-07-20
Rated 4 out of 5 by
JamesBFC from
TurboTax people work great
I enjoyed working with the tax expert, James, who did a great job of turning my disorganized pile into a tax return. The technology is faulty, never allowing me to file get to the point of paying TurboTax or approval of my taxes.
Date published: 2022-07-20
Rated 4 out of 5 by
cianha from
TurboTax customer service needs work
I tried efiling for the first time in July--with an extension. Federal was rejected, so the state rejected my efiled return. After two attempts, I printed and mailed my returns. I had paid TurboTax for the state to be efiled. I cannot get a live person to talk to--I tried and got an automated call-back and was disconnected without a person coming on the phone. I have used TurboTax for over 30 years and have paid for premium support,the past several, but can't seem to get it. I am leaving this review in hopes someone in the company actually reads them before posting.
Date published: 2022-07-20
Rated 5 out of 5 by
Dietze from
TurboTax has never let me down!
I have only had to use them on several occasions but Turbotax has always done right by me. Especially this time around where I had some concerns but they did an excellent job and answered any questions I had. They are very very very good!!
Date published: 2022-07-20
Rated 5 out of 5 by
Sankee88 from
TurboTax Deluxe edition for 2020
The TurboTax Deluxe edition for 2020 is simple, fast and easy to use.
Date published: 2022-07-20
Rated 5 out of 5 by
Stacey KY from
Quick and easy!
Angela was great explained everything and received a refund which was a total surprise!!
Date published: 2022-07-20
Rated 4 out of 5 by
Mr logger from
Easy
Easy to understand and use. Nice for free . Will use again!
Date published: 2022-07-20
Rated 5 out of 5 by
Suhila3 from
Turbotax Was Great!
Super effective, easy and fast. Thanks for your help!
All TurboTax® Offerings Reviews - Page 6472
Date published: 2022-07-20