TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Fast, But Expensive Look, I am so glad TurboTax exists...but if I had the time to do my taxes with an accountant, I'd just do it that way. I paid almost $230 to use TurboTax because it costs money to charge my tax refund to pay for the service($39)?? before that, almost costing $200 to use what amounts to a computer entering in your info on a digital spreadsheet is...absurd, in a word. Services like this should not be so expensive. Premium versions I could understand, but for those with non-complex tax data to enter it should be like $70 for w2 and maybe an extra $40 for 1099 if applicable...but not $200. The convenience for me in this case is worth it only because I have not had the time to arrange an accountant, but if I did I'd recommend doing that instead. TurboTax's fees have really gotten out of hand and frankly the Federal Government should get involved in placing a cap on what they charge because it is classist--so many people cannot afford $200 out of pocket to pay their taxes on time, and they don't have access to an accountant or know how to find one either. Truly, TurboTax should be ashamed of what they charge. I know several people with simple tax W-2's who don't understand their options because they aren't educated on the matter--and I realize this isn't directly TurboTax's fault or responsibility, but they are absolutely capitalizing on unknowing citizens and that feels wrong on so many levels. Lower your rates TurboTax. Most of the time you're not even paying anyone to do this work, so your profits have to be absurdly high. You can afford to make it cheaper, and even if Capitalism says you "shouldn't have to," you still should. No one likes tax season, everyone is stressed, and the least you can do is help provide accessible relief and education to those who are not financially educated or fortunate enough to have internet access or the tools and resources to acquire such things.
Date published: 2023-04-22
Rated 3 out of 5 by from Turbo Tax I used Turbo Tax. My husband died in 2022. I am renting a room.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax is an excellent service I appreciate turbo tax for sending me reminders when issues with my returns need to be addressed.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbid tax was great The process of doing my taxes with a live expert was way better than doing it in my own.
Date published: 2023-04-22
Rated 4 out of 5 by from was fair Was easy and helpful not sure what else to say. Happy with the service
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax is a quick and easy way to file taxes. Very easy to follow instructions. And very affordable.
Date published: 2023-04-22
Rated 5 out of 5 by from turbo tax is awesome really easy and helpful . everyone should used it at all times
Date published: 2023-04-22
Rated 4 out of 5 by from Good site to use for taxes Was slightly upset when I learned I was only going to receive $356 out of $961, there's allot of fees being applied
Date published: 2023-04-22
Rated 5 out of 5 by from Good Very good great work 5star Great experience nice work
Date published: 2023-04-22
Rated 5 out of 5 by from I use turbo tax every year turbotax is typically flawless, although i did run in to a road block. Something happen with the child care part where it haulted me from finishing. the only thing i could think to do was go back and re do it, i did nothing different, but it worked after i cleared the info, which was only the one amount. or i would have finished a few days ago.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Fast, But Expensive Look, I am so glad TurboTax exists...but if I had the time to do my taxes with an accountant, I'd just do it that way. I paid almost $230 to use TurboTax because it costs money to charge my tax refund to pay for the service($39)?? before that, almost costing $200 to use what amounts to a computer entering in your info on a digital spreadsheet is...absurd, in a word. Services like this should not be so expensive. Premium versions I could understand, but for those with non-complex tax data to enter it should be like $70 for w2 and maybe an extra $40 for 1099 if applicable...but not $200. The convenience for me in this case is worth it only because I have not had the time to arrange an accountant, but if I did I'd recommend doing that instead. TurboTax's fees have really gotten out of hand and frankly the Federal Government should get involved in placing a cap on what they charge because it is classist--so many people cannot afford $200 out of pocket to pay their taxes on time, and they don't have access to an accountant or know how to find one either. Truly, TurboTax should be ashamed of what they charge. I know several people with simple tax W-2's who don't understand their options because they aren't educated on the matter--and I realize this isn't directly TurboTax's fault or responsibility, but they are absolutely capitalizing on unknowing citizens and that feels wrong on so many levels. Lower your rates TurboTax. Most of the time you're not even paying anyone to do this work, so your profits have to be absurdly high. You can afford to make it cheaper, and even if Capitalism says you "shouldn't have to," you still should. No one likes tax season, everyone is stressed, and the least you can do is help provide accessible relief and education to those who are not financially educated or fortunate enough to have internet access or the tools and resources to acquire such things.
Date published: 2023-04-22
Rated 3 out of 5 by from Turbo Tax I used Turbo Tax. My husband died in 2022. I am renting a room.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax is an excellent service I appreciate turbo tax for sending me reminders when issues with my returns need to be addressed.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbid tax was great The process of doing my taxes with a live expert was way better than doing it in my own.
Date published: 2023-04-22
Rated 4 out of 5 by from was fair Was easy and helpful not sure what else to say. Happy with the service
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax is a quick and easy way to file taxes. Very easy to follow instructions. And very affordable.
Date published: 2023-04-22
Rated 5 out of 5 by from turbo tax is awesome really easy and helpful . everyone should used it at all times
Date published: 2023-04-22
Rated 4 out of 5 by from Good site to use for taxes Was slightly upset when I learned I was only going to receive $356 out of $961, there's allot of fees being applied
Date published: 2023-04-22
Rated 5 out of 5 by from Good Very good great work 5star Great experience nice work
Date published: 2023-04-22
Rated 5 out of 5 by from I use turbo tax every year turbotax is typically flawless, although i did run in to a road block. Something happen with the child care part where it haulted me from finishing. the only thing i could think to do was go back and re do it, i did nothing different, but it worked after i cleared the info, which was only the one amount. or i would have finished a few days ago.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 648