TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awesome!! I was nervous about doing mu own taxes but Turbo Tax was so simple and self explanatory!!
Date published: 2021-05-18
Rated 4 out of 5 by from Down the rabbit hole again for Free Filing offer I like TT very much except when trying to process filing under Free edition .There are so many extra steps to take, always having to go back and forth from clear and start over. Finally after over 1 hour I just gave in and entered my credit card information. Then when I actually pushed the "file" button...there was no charge, it was FREE!! So Turbo Tax now has my $115.00 on a $110.00 refund. Maybe someone will contact me and try to return my money.
Date published: 2021-05-18
Rated 4 out of 5 by from Nice Nice Program, Has some short coming in that the help topics don't alway produce the answer you need.
Date published: 2021-05-18
Rated 5 out of 5 by from So Easy! Takes me 20 minutes as a single filer. Anyone can do this. No hassle-easy to undersrand prompts!
Date published: 2021-05-18
Rated 1 out of 5 by from Unhappy customer Was not happy with this experience of turbo tax .We withdrew money from our 401 k during covid last year. Turbo tax said we might qualify for the penalty to be waved but it never took me to the page to see if we qualified for it.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick and Easy I waited until the last day to file my taxes and TurboTax made it super easy and less stressful.
Date published: 2021-05-18
Rated 5 out of 5 by from Works Great! Easy and took no time at all! Got on and started my taxes. Now My taxes are complete and I am satisfied. No more need to worry. Just plugged in my information and the work was practically done for me. Thanks TurboTax!
Date published: 2021-05-18
Rated 5 out of 5 by from Very Easy to Use!! love this They were very helpful !! I would recommend Turbo tax to anyone who needs tax help
Date published: 2021-05-18
Rated 5 out of 5 by from Love if It takes time but it is easy to use and it’s inexpensive
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax Let me down this year! Normally my experience is awesome, but this year I had a terrible time getting the application to get past the activation screen, had to call support 3 times and on hold a long time each time. Then when I went to pay my state taxes it would not go to the Intuit store until I reduced the screen resolution and then I could not read what was o the screen. I had to guess. Very disappointed with program this year.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome!! I was nervous about doing mu own taxes but Turbo Tax was so simple and self explanatory!!
Date published: 2021-05-18
Rated 4 out of 5 by from Down the rabbit hole again for Free Filing offer I like TT very much except when trying to process filing under Free edition .There are so many extra steps to take, always having to go back and forth from clear and start over. Finally after over 1 hour I just gave in and entered my credit card information. Then when I actually pushed the "file" button...there was no charge, it was FREE!! So Turbo Tax now has my $115.00 on a $110.00 refund. Maybe someone will contact me and try to return my money.
Date published: 2021-05-18
Rated 4 out of 5 by from Nice Nice Program, Has some short coming in that the help topics don't alway produce the answer you need.
Date published: 2021-05-18
Rated 5 out of 5 by from So Easy! Takes me 20 minutes as a single filer. Anyone can do this. No hassle-easy to undersrand prompts!
Date published: 2021-05-18
Rated 1 out of 5 by from Unhappy customer Was not happy with this experience of turbo tax .We withdrew money from our 401 k during covid last year. Turbo tax said we might qualify for the penalty to be waved but it never took me to the page to see if we qualified for it.
Date published: 2021-05-18
Rated 5 out of 5 by from Quick and Easy I waited until the last day to file my taxes and TurboTax made it super easy and less stressful.
Date published: 2021-05-18
Rated 5 out of 5 by from Works Great! Easy and took no time at all! Got on and started my taxes. Now My taxes are complete and I am satisfied. No more need to worry. Just plugged in my information and the work was practically done for me. Thanks TurboTax!
Date published: 2021-05-18
Rated 5 out of 5 by from Very Easy to Use!! love this They were very helpful !! I would recommend Turbo tax to anyone who needs tax help
Date published: 2021-05-18
Rated 5 out of 5 by from Love if It takes time but it is easy to use and it’s inexpensive
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax Let me down this year! Normally my experience is awesome, but this year I had a terrible time getting the application to get past the activation screen, had to call support 3 times and on hold a long time each time. Then when I went to pay my state taxes it would not go to the Intuit store until I reduced the screen resolution and then I could not read what was o the screen. I had to guess. Very disappointed with program this year.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 648