TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Trouble with Turbotax and Microsoft We finished filling out all the information in Turbotax on the computer, then were unable to do the required "update" due to a "Microsoft installer error 1316." Upon researching this seems to be a common problem. We had to find and use an old computer and redo everything. It was such a mess and took way too much time.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is awesome Its free, easy to use, helps guide you along, double checks everything, gets you the best refund.
Date published: 2021-03-13
Rated 4 out of 5 by from Nice Easy to work with. Kept closing out and I had to sign in three times.
Date published: 2021-03-13
Rated 4 out of 5 by from Painless All of the tension and stress that comes with filing taxes was minimized by the easy and useful information and prompts provided
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax has served me well for 8 years going! Turbo offered me a free upgrade so I was able to get the live help I needed to navigate a new question that came up in my return process this year! Thanks to the very kind and professional tax advisor who helped me!
Date published: 2021-03-13
Rated 1 out of 5 by from Costs too much! I will use another service next. I had a quick question and got charged. I won't use Turbo Tax Again.
Date published: 2021-03-13
Rated 4 out of 5 by from Worked fine, but dowload would have been $40 less Easy and worked great, no issues. I should have downloaded the "CD" version, as I would have saved $40.00, but as it was all done, I did not want to start over. Pricing is misleading, Otherwise 5 stars.
Date published: 2021-03-13
Rated 5 out of 5 by from Love Turbo Tax !!!!!!! I have been using Turbo Tax for many years. Used to pay several hundred dollars every year to have my taxes done. Decided to try your software and was certainly glad I Did. It is so easy to use and saves me money. What more could you ask for.
Date published: 2021-03-13
Rated 2 out of 5 by from Bought Software and STILL HAD TO PAY TO E-FILE I PURCHASED THE TURBOTAX PROGRAM FOR AROUND 50.00 AND THAT WAS WITH AN ADUIT GURANTEE HELP, YEAH FOR 45 MORE, THEN I HAD TO PAY ANOTHER ADDTIONAL SET OF FEES TO E-FILE BOTH MY STATE AND FEDERAL TAXES, SO IN THE END WE SHOULD HAVE JUST WENT TO OUR OLD ACCOUNTANT BC WE PAID MORE WITH TURBOTAX THAN WHAT WE DID JUST TO DROP OFF PAPERWORK AND HAVE THEM DO ALL THE LEGWORK, AND THEN WE CAME BACK PAID 65.00 AND THEY GAVE US OUR FILED TAXES. NOT GOING TO RETURN AS A CUSTOMER IF YOUR COMPANY IS JUST GOING TO CONTINUE TO ADD FAT TO THE TOTAL COST FOR ME TO FILE MY OWN TAXES....
Date published: 2021-03-13
Rated 4 out of 5 by from Easy to file but super expensive. Everything was very straightforward, but filing both my state and federal return was expensive.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Trouble with Turbotax and Microsoft We finished filling out all the information in Turbotax on the computer, then were unable to do the required "update" due to a "Microsoft installer error 1316." Upon researching this seems to be a common problem. We had to find and use an old computer and redo everything. It was such a mess and took way too much time.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is awesome Its free, easy to use, helps guide you along, double checks everything, gets you the best refund.
Date published: 2021-03-13
Rated 4 out of 5 by from Nice Easy to work with. Kept closing out and I had to sign in three times.
Date published: 2021-03-13
Rated 4 out of 5 by from Painless All of the tension and stress that comes with filing taxes was minimized by the easy and useful information and prompts provided
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax has served me well for 8 years going! Turbo offered me a free upgrade so I was able to get the live help I needed to navigate a new question that came up in my return process this year! Thanks to the very kind and professional tax advisor who helped me!
Date published: 2021-03-13
Rated 1 out of 5 by from Costs too much! I will use another service next. I had a quick question and got charged. I won't use Turbo Tax Again.
Date published: 2021-03-13
Rated 4 out of 5 by from Worked fine, but dowload would have been $40 less Easy and worked great, no issues. I should have downloaded the "CD" version, as I would have saved $40.00, but as it was all done, I did not want to start over. Pricing is misleading, Otherwise 5 stars.
Date published: 2021-03-13
Rated 5 out of 5 by from Love Turbo Tax !!!!!!! I have been using Turbo Tax for many years. Used to pay several hundred dollars every year to have my taxes done. Decided to try your software and was certainly glad I Did. It is so easy to use and saves me money. What more could you ask for.
Date published: 2021-03-13
Rated 2 out of 5 by from Bought Software and STILL HAD TO PAY TO E-FILE I PURCHASED THE TURBOTAX PROGRAM FOR AROUND 50.00 AND THAT WAS WITH AN ADUIT GURANTEE HELP, YEAH FOR 45 MORE, THEN I HAD TO PAY ANOTHER ADDTIONAL SET OF FEES TO E-FILE BOTH MY STATE AND FEDERAL TAXES, SO IN THE END WE SHOULD HAVE JUST WENT TO OUR OLD ACCOUNTANT BC WE PAID MORE WITH TURBOTAX THAN WHAT WE DID JUST TO DROP OFF PAPERWORK AND HAVE THEM DO ALL THE LEGWORK, AND THEN WE CAME BACK PAID 65.00 AND THEY GAVE US OUR FILED TAXES. NOT GOING TO RETURN AS A CUSTOMER IF YOUR COMPANY IS JUST GOING TO CONTINUE TO ADD FAT TO THE TOTAL COST FOR ME TO FILE MY OWN TAXES....
Date published: 2021-03-13
Rated 4 out of 5 by from Easy to file but super expensive. Everything was very straightforward, but filing both my state and federal return was expensive.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6466