TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for 9 years now and never have had a problem
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax It works and is great to have my tax return for the last few years in one place
Date published: 2022-02-27
Rated 5 out of 5 by from The 2 women who helped me file are amazing!! The 2 women who helped me yesterday and today deserve a raise! They were very friendly and were very patient with my mother and I. Thank you for all of your help, ladies!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax Awesome program to do your taxes, Easy access and needs to be free
Date published: 2022-02-27
Rated 3 out of 5 by from TOO EXPENSIVE THE RATE HAS GONE UP AND I AM NOT HAPPY ABOUT IT. I WAS NOT HAPPY ABOUT THE PRICE INCREASE.
Date published: 2022-02-27
Rated 3 out of 5 by from not seamless this year This year tax forms were not ready to be used, but turbotax did not state that until after I had completed fed and state forms and began efile when it stopped and said that there needed to be another update installed later. Email from customer support showed more than one update required and estimated dates when it would be ready. Would prefer to be informed prior to going through files and then be stopped. Like to file when files are comipletely ready vs piecemeal.
Date published: 2022-02-27
Rated 2 out of 5 by from It's not as easy as you claim, It's not as easy as you claim, you still use jargon from the federal government to ask questions. I shouldn't have to google your questions. It's also not clear on how to add extra documents and then surprised at the end for the additional costs. i realize that Turbo Tax is still cheaper for simple tax filing, but no matter what this is a stressful situation and you're not making less stressful.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to easy Easy to use at home for anyone that’s not familiar with taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and guides you through the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome It was easy and quick filing with Turbo Tax. I will do it again.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for 9 years now and never have had a problem
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax It works and is great to have my tax return for the last few years in one place
Date published: 2022-02-27
Rated 5 out of 5 by from The 2 women who helped me file are amazing!! The 2 women who helped me yesterday and today deserve a raise! They were very friendly and were very patient with my mother and I. Thank you for all of your help, ladies!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax Awesome program to do your taxes, Easy access and needs to be free
Date published: 2022-02-27
Rated 3 out of 5 by from TOO EXPENSIVE THE RATE HAS GONE UP AND I AM NOT HAPPY ABOUT IT. I WAS NOT HAPPY ABOUT THE PRICE INCREASE.
Date published: 2022-02-27
Rated 3 out of 5 by from not seamless this year This year tax forms were not ready to be used, but turbotax did not state that until after I had completed fed and state forms and began efile when it stopped and said that there needed to be another update installed later. Email from customer support showed more than one update required and estimated dates when it would be ready. Would prefer to be informed prior to going through files and then be stopped. Like to file when files are comipletely ready vs piecemeal.
Date published: 2022-02-27
Rated 2 out of 5 by from It's not as easy as you claim, It's not as easy as you claim, you still use jargon from the federal government to ask questions. I shouldn't have to google your questions. It's also not clear on how to add extra documents and then surprised at the end for the additional costs. i realize that Turbo Tax is still cheaper for simple tax filing, but no matter what this is a stressful situation and you're not making less stressful.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to easy Easy to use at home for anyone that’s not familiar with taxes
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and guides you through the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome It was easy and quick filing with Turbo Tax. I will do it again.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6462