TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax used to be awesome Easy to use, perhaps way too easy in order to get a refund!
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is a very good guide Great program but I was unable to develop the Form 6505. Instructions are insufficient or gets me in a loop. It is expecting lot more data than provided on the RMD form, especially for the added sum above RMD converted to ROTH Ira. I will need to print the form out and mail it as I can't complete the Form 6505.
Date published: 2022-04-12
Rated 5 out of 5 by from Eight Years and Counting TurboTax is so easy and effective, I'm not sure why you would use anyone or anything else. Point and click, done.
Date published: 2022-04-12
Rated 1 out of 5 by from Turbotax is a poor product,live support inexistent It is a good product for simple tasks, for example, when filling the paper forms is also a simple task. As soon as the situation gets complex, for example due to ESPP, RSU, etc. it often provides poor help information, attempting to reach any live support adds to the frustration as it is completely inexistent
Date published: 2022-04-12
Rated 5 out of 5 by from Very useful to a tax professional I like the speed with which the program works. I know there's a lot of info you require but it helps to go through the NO answers.
Date published: 2022-04-12
Rated 4 out of 5 by from Need better directions for 529s Was always confused with 529 distributions and scholarship awarding and turbo tax had my daughter filing as a single student, paying 5000 in taxes on a 26000 scholarship. I had to dig deep in the community to find the answers. Of course it was AFTER I consulted the tax help and am not sure how much they are charging for that - the CPA could not tell me the charge either and could only offer partial advice of try filing with claiming her and then not claiming her.
Date published: 2022-04-12
Rated 1 out of 5 by from terrible Because I had a savings credit of $35 they forced me to take deluxe version for $59 and would not allow me to not except the credit! So the credit cost me more! That is just wrong on so many levels!
Date published: 2022-04-12
Rated 5 out of 5 by from Love using Turbo Tax Follow directions and it is easy to use. With pandemic and hectic times, it was hard to get ahold of a tax expert, but I figured it out.
Date published: 2022-04-12
Rated 5 out of 5 by from I love my Turbotax Torcotax is easy to use, it walks you throguh the entire process with ease
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Rocks Turbo Tax is very easy to use and navigate. Appreciate all the resources that are just a click away.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax used to be awesome Easy to use, perhaps way too easy in order to get a refund!
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is a very good guide Great program but I was unable to develop the Form 6505. Instructions are insufficient or gets me in a loop. It is expecting lot more data than provided on the RMD form, especially for the added sum above RMD converted to ROTH Ira. I will need to print the form out and mail it as I can't complete the Form 6505.
Date published: 2022-04-12
Rated 5 out of 5 by from Eight Years and Counting TurboTax is so easy and effective, I'm not sure why you would use anyone or anything else. Point and click, done.
Date published: 2022-04-12
Rated 1 out of 5 by from Turbotax is a poor product,live support inexistent It is a good product for simple tasks, for example, when filling the paper forms is also a simple task. As soon as the situation gets complex, for example due to ESPP, RSU, etc. it often provides poor help information, attempting to reach any live support adds to the frustration as it is completely inexistent
Date published: 2022-04-12
Rated 5 out of 5 by from Very useful to a tax professional I like the speed with which the program works. I know there's a lot of info you require but it helps to go through the NO answers.
Date published: 2022-04-12
Rated 4 out of 5 by from Need better directions for 529s Was always confused with 529 distributions and scholarship awarding and turbo tax had my daughter filing as a single student, paying 5000 in taxes on a 26000 scholarship. I had to dig deep in the community to find the answers. Of course it was AFTER I consulted the tax help and am not sure how much they are charging for that - the CPA could not tell me the charge either and could only offer partial advice of try filing with claiming her and then not claiming her.
Date published: 2022-04-12
Rated 1 out of 5 by from terrible Because I had a savings credit of $35 they forced me to take deluxe version for $59 and would not allow me to not except the credit! So the credit cost me more! That is just wrong on so many levels!
Date published: 2022-04-12
Rated 5 out of 5 by from Love using Turbo Tax Follow directions and it is easy to use. With pandemic and hectic times, it was hard to get ahold of a tax expert, but I figured it out.
Date published: 2022-04-12
Rated 5 out of 5 by from I love my Turbotax Torcotax is easy to use, it walks you throguh the entire process with ease
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Rocks Turbo Tax is very easy to use and navigate. Appreciate all the resources that are just a click away.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6460