TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Cindye2023 from
Love TurboTax
Didn't need assistance for this return or last year's.
Date published: 2023-03-14
Rated 3 out of 5 by
JamesWLongtimeUser from
Software buggier than before, pricing misleading
I've used TurboTax for around 7 years, and have generally been happy with it. It helps with all different tax situations, and makes it pretty easy to maximize your deductions and credits. And I like that there are more options than ever for importing tax documents, including scanning your W-2 with your smartphone and transmitting it directly to TurboTax. However, there seem to be more bugs than in previous years. For example, the transmission of the image scanned by phone did not capture all of the information on the form and required me to check everything and manually enter missing data. (It was not a problem of the image being unclear, but rather, a problem with the software.) Even more frustrating, there were duplicate imports of other forms such as 1099s from banks, and those were also missing data and required manual entry. Finally, the pricing is sneaky, in that the basic version of the software ($39 for federal return before March 1) is able to import a 1099-B form for capital gains, but in order for you to actually use that information, you have to upgrade to the premium version ($89 before Mar. 1, and because I started the return before that date but upgraded afterward, I had to pay the non-discounted $119).
Date published: 2023-03-14
Rated 5 out of 5 by
dean125 from
a1
finished in 2 days.. very stress free. comprehensive -
Date published: 2023-03-14
Rated 5 out of 5 by
Talliaaa from
Very User friendly
This program is very user friendly! Will definitely be using them again
Date published: 2023-03-14
Rated 5 out of 5 by
AGSK8121 from
Awesome!
Effortless - Highly recommended. Have been using turbo tax for the last 10 years,
Date published: 2023-03-14
Rated 5 out of 5 by
RyanL97 from
TurboTax is Great!
Very easy, very fast, very convenient, my return expert answered all my questions
Date published: 2023-03-14
Rated 5 out of 5 by
654321kl99 from
Awesome
It was great..easy to use and very helpful. was terrified to use, but so glad i did
Date published: 2023-03-14
Rated 5 out of 5 by
KeniGI from
Quick and Easy
Super informative and easy to complete. Will be filing next year!
Date published: 2023-03-14
Rated 4 out of 5 by
BillG18 from
Hidden Calculations
I was disappointed when I reviewed my tax return to see that Turbo tax calculated a tax penalty without ever going through the calculation or showing the schedule. All my income occurred in December when I did a Roth conversion. Any tax due is being paid with my return. I had to figure out by myself how to file a waiver of penalty and get the amount removed from my return.
Date published: 2023-03-14
Rated 5 out of 5 by
Troy Steweweeeeeee from
Awesome Experience !!!! Wonderful Experience !!!
Fast, Cheap, Easy and Efficient !!!! Great to have !!!
All TurboTax® Offerings Reviews - Page 6460
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cindye2023 from
Love TurboTax
Didn't need assistance for this return or last year's.
Date published: 2023-03-14
Rated 3 out of 5 by
JamesWLongtimeUser from
Software buggier than before, pricing misleading
I've used TurboTax for around 7 years, and have generally been happy with it. It helps with all different tax situations, and makes it pretty easy to maximize your deductions and credits. And I like that there are more options than ever for importing tax documents, including scanning your W-2 with your smartphone and transmitting it directly to TurboTax. However, there seem to be more bugs than in previous years. For example, the transmission of the image scanned by phone did not capture all of the information on the form and required me to check everything and manually enter missing data. (It was not a problem of the image being unclear, but rather, a problem with the software.) Even more frustrating, there were duplicate imports of other forms such as 1099s from banks, and those were also missing data and required manual entry. Finally, the pricing is sneaky, in that the basic version of the software ($39 for federal return before March 1) is able to import a 1099-B form for capital gains, but in order for you to actually use that information, you have to upgrade to the premium version ($89 before Mar. 1, and because I started the return before that date but upgraded afterward, I had to pay the non-discounted $119).
Date published: 2023-03-14
Rated 5 out of 5 by
dean125 from
a1
finished in 2 days.. very stress free. comprehensive -
Date published: 2023-03-14
Rated 5 out of 5 by
Talliaaa from
Very User friendly
This program is very user friendly! Will definitely be using them again
Date published: 2023-03-14
Rated 5 out of 5 by
AGSK8121 from
Awesome!
Effortless - Highly recommended. Have been using turbo tax for the last 10 years,
Date published: 2023-03-14
Rated 5 out of 5 by
RyanL97 from
TurboTax is Great!
Very easy, very fast, very convenient, my return expert answered all my questions
Date published: 2023-03-14
Rated 5 out of 5 by
654321kl99 from
Awesome
It was great..easy to use and very helpful. was terrified to use, but so glad i did
Date published: 2023-03-14
Rated 5 out of 5 by
KeniGI from
Quick and Easy
Super informative and easy to complete. Will be filing next year!
Date published: 2023-03-14
Rated 4 out of 5 by
BillG18 from
Hidden Calculations
I was disappointed when I reviewed my tax return to see that Turbo tax calculated a tax penalty without ever going through the calculation or showing the schedule. All my income occurred in December when I did a Roth conversion. Any tax due is being paid with my return. I had to figure out by myself how to file a waiver of penalty and get the amount removed from my return.
Date published: 2023-03-14
Rated 5 out of 5 by
Troy Steweweeeeeee from
Awesome Experience !!!! Wonderful Experience !!!
Fast, Cheap, Easy and Efficient !!!! Great to have !!!
All TurboTax® Offerings Reviews - Page 6460
Date published: 2023-03-14