TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is the best on the market I spent over twenty years in public accounting, using a variety of computer generated tax programs and since retiring have used Turbo Tax exclusively because of its ease and accuracy.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is GOOD! My experience has been mostly good,I have used it for years, there was an issue with 2021 installing software updates. I got LISA a very patient and knowledgeable agent, she walked me through solving the issue and stayed on the line until I was back up and running.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Deluxe CD The Turbo Tax Deluxe CD walked me through the tax returns
Date published: 2022-04-15
Rated 5 out of 5 by from Superb Service Everything from start to finish was wonderful easy to use and accurate
Date published: 2022-04-15
Rated 1 out of 5 by from Unnaccepatable Full Premier Issue I was subscribed for the full premier service for someone to prepare my taxes and I was never informed that it was not going to happen apparently because of some company policy change. It is completely unacceptable, I was trusting the expert with my taxes and they were not even working on them. Turbo tax did not communicate that change to clients using this service, I was not aware until I asked. I ended up needing to scramble to prepare and file my taxes by myself.
Date published: 2022-04-15
Rated 4 out of 5 by from turbo super good nice quick found to be very reliable and just plain super
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax is inconveniently convenient It'd be great if we, as a nation, could receive a bill for our taxes annually instead of getting the run around by companies lobbying to make their business seem convenient where in reality taxes should be as easy as getting a bill from the IRS. Your services were appreciated, but the reality of it all is that this should be an easier process than it is.
Date published: 2022-04-15
Rated 5 out of 5 by from Fantastic I was pleased with everyone I dealt with at Turbo tax. Mary Beth was extremely helpful. As well as Ginger and Kathryn. It made my tax experience very helpful and it was totally stress free.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Awesome!!!! TurboTax is Awesome!!!! TurboTax is Awesome!!!! TurboTax is Awesome!!!!
Date published: 2022-04-15
Rated 4 out of 5 by from a little confusing at times but over all great some parts are not clear and your asking way too many questions here
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6459
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Turbo Tax is the best on the market I spent over twenty years in public accounting, using a variety of computer generated tax programs and since retiring have used Turbo Tax exclusively because of its ease and accuracy.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is GOOD! My experience has been mostly good,I have used it for years, there was an issue with 2021 installing software updates. I got LISA a very patient and knowledgeable agent, she walked me through solving the issue and stayed on the line until I was back up and running.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Deluxe CD The Turbo Tax Deluxe CD walked me through the tax returns
Date published: 2022-04-15
Rated 5 out of 5 by from Superb Service Everything from start to finish was wonderful easy to use and accurate
Date published: 2022-04-15
Rated 1 out of 5 by from Unnaccepatable Full Premier Issue I was subscribed for the full premier service for someone to prepare my taxes and I was never informed that it was not going to happen apparently because of some company policy change. It is completely unacceptable, I was trusting the expert with my taxes and they were not even working on them. Turbo tax did not communicate that change to clients using this service, I was not aware until I asked. I ended up needing to scramble to prepare and file my taxes by myself.
Date published: 2022-04-15
Rated 4 out of 5 by from turbo super good nice quick found to be very reliable and just plain super
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax is inconveniently convenient It'd be great if we, as a nation, could receive a bill for our taxes annually instead of getting the run around by companies lobbying to make their business seem convenient where in reality taxes should be as easy as getting a bill from the IRS. Your services were appreciated, but the reality of it all is that this should be an easier process than it is.
Date published: 2022-04-15
Rated 5 out of 5 by from Fantastic I was pleased with everyone I dealt with at Turbo tax. Mary Beth was extremely helpful. As well as Ginger and Kathryn. It made my tax experience very helpful and it was totally stress free.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Awesome!!!! TurboTax is Awesome!!!! TurboTax is Awesome!!!! TurboTax is Awesome!!!!
Date published: 2022-04-15
Rated 4 out of 5 by from a little confusing at times but over all great some parts are not clear and your asking way too many questions here
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6459