TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great as always I've been using Turbo Tax for years. Great product and service.
Date published: 2023-03-14
Rated 2 out of 5 by from I felt deceaved I felt cornered without a reasonable explanation of why I could not proceed. including being forced to pay a higher price than what I signed up for. Once I find another service, I will be using it. I have been with turbo tax in one form or another for almost 20 years.
Date published: 2023-03-14
Rated 5 out of 5 by from Very helpful Turbo tax walks you through the tax return and filing process.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is an EXCELLENT product! The product is very easy to use. Did NOT need to speak with a customer service rep.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is very easy to do, time saving, 5yrs. I have used it I feel its a great product everyone should use it . Its like having someone in the room with you you can't mess up just be honesty.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is great Very user friendly however the review process to tell Turbo tax how great it is, is a pain…..
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to work through I find the program thorough and easy to follow. All pertinent areas covered.
Date published: 2023-03-14
Rated 5 out of 5 by from I LOVE USING TURBO TAX ONLINE I HAVE BEEN USING THIS PRODUCT FOR YEARS AND IT IS ALWAYS EFFICIENT AND EASY TO COMPLETE.
Date published: 2023-03-14
Rated 5 out of 5 by from Better than Photoshop I will never cease to be amazed at how much time I've save, ,especially by downloading information from financial institutions.
Date published: 2023-03-14
Rated 3 out of 5 by from Very Confusing If You Miss a Step and Need to Redo I missed importing my data from my last year's TurboTax return and could not get back to fix, so had to start over with a new return, but then I lost the StateTax Addon that I had already paid for and had to buy it a second time. Even tech support couldn't figure out how to fix this! Now I have to go back and deal with Intuit to try to get a refund for the duplicate state addon. Also very confusing when federal is an e-file, but state has to be mailed. Doesn't give an option to print state so had to back up through steps to print out the state forms I need to mail It ended up printing so much duplications. Other complaints - doesn't import from QuickBooks Online and the TurboTax Business doesn't come in a Mac version like the others.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great as always I've been using Turbo Tax for years. Great product and service.
Date published: 2023-03-14
Rated 2 out of 5 by from I felt deceaved I felt cornered without a reasonable explanation of why I could not proceed. including being forced to pay a higher price than what I signed up for. Once I find another service, I will be using it. I have been with turbo tax in one form or another for almost 20 years.
Date published: 2023-03-14
Rated 5 out of 5 by from Very helpful Turbo tax walks you through the tax return and filing process.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is an EXCELLENT product! The product is very easy to use. Did NOT need to speak with a customer service rep.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is very easy to do, time saving, 5yrs. I have used it I feel its a great product everyone should use it . Its like having someone in the room with you you can't mess up just be honesty.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is great Very user friendly however the review process to tell Turbo tax how great it is, is a pain…..
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to work through I find the program thorough and easy to follow. All pertinent areas covered.
Date published: 2023-03-14
Rated 5 out of 5 by from I LOVE USING TURBO TAX ONLINE I HAVE BEEN USING THIS PRODUCT FOR YEARS AND IT IS ALWAYS EFFICIENT AND EASY TO COMPLETE.
Date published: 2023-03-14
Rated 5 out of 5 by from Better than Photoshop I will never cease to be amazed at how much time I've save, ,especially by downloading information from financial institutions.
Date published: 2023-03-14
Rated 3 out of 5 by from Very Confusing If You Miss a Step and Need to Redo I missed importing my data from my last year's TurboTax return and could not get back to fix, so had to start over with a new return, but then I lost the StateTax Addon that I had already paid for and had to buy it a second time. Even tech support couldn't figure out how to fix this! Now I have to go back and deal with Intuit to try to get a refund for the duplicate state addon. Also very confusing when federal is an e-file, but state has to be mailed. Doesn't give an option to print state so had to back up through steps to print out the state forms I need to mail It ended up printing so much duplications. Other complaints - doesn't import from QuickBooks Online and the TurboTax Business doesn't come in a Mac version like the others.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6458