TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Fantastic Service I was helped by an expert named Donald who did an amazing job helping me file. I had over 17 forms and felt overwhelmed with documents. He was able to go over all my paper work and help me file with ease. All my burdens were taken away once I handed him over the paperwork. It was fast and very user friendly. I had an amazing experience and was provided a ton of information to help me with future taxes. Highly recommend using the full service if you are unsure of how to file!
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax made filing taxes easy I have used Turbo Tax for the last several years and had always been pleased with how easy they make filing taxes
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use and file Easy to use and file. The price was very OK but should be lower.
Date published: 2022-04-12
Rated 5 out of 5 by from 5th Year with Turbo Tax, Gets better every year I use Turbo Tax with my Quickbooks online, everything is so streamlined it makes for a smooth tax prep
Date published: 2022-04-12
Rated 5 out of 5 by from Wonderful and easy! Simple to use and walks you through every step. Highly recommend
Date published: 2022-04-12
Rated 5 out of 5 by from used it for years turbo tax makes it easy to remember all the items to count
Date published: 2022-04-12
Rated 5 out of 5 by from Great product. Best way to do taxes, works every year. I will use again.
Date published: 2022-04-12
Rated 3 out of 5 by from More fees every year. Typically use turbo tax due to it being easy to navigate, pay for it so I can file my 401k, not a problem. But I have to scroll past the "Upgrade to MAX" screen like 50 times, then charged to file state, charged to file federal, and I just noticed a 40 dollar fee to pay using my return. Its not that I couldn't pay out of pocket, just a pain to be ready to file and have to go change how I want to pay to mitigate a third fee. After clicking decline for MAX an obnoxious amount of times.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy & Quick - LOVE I've used this product for years & absolutely love the ease of use & help I receive!
Date published: 2022-04-12
Rated 2 out of 5 by from Easy to file. Easy to file, but the cost seem to keep going up to file your taxes. Probably wont use this method next year
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6451
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Service I was helped by an expert named Donald who did an amazing job helping me file. I had over 17 forms and felt overwhelmed with documents. He was able to go over all my paper work and help me file with ease. All my burdens were taken away once I handed him over the paperwork. It was fast and very user friendly. I had an amazing experience and was provided a ton of information to help me with future taxes. Highly recommend using the full service if you are unsure of how to file!
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax made filing taxes easy I have used Turbo Tax for the last several years and had always been pleased with how easy they make filing taxes
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use and file Easy to use and file. The price was very OK but should be lower.
Date published: 2022-04-12
Rated 5 out of 5 by from 5th Year with Turbo Tax, Gets better every year I use Turbo Tax with my Quickbooks online, everything is so streamlined it makes for a smooth tax prep
Date published: 2022-04-12
Rated 5 out of 5 by from Wonderful and easy! Simple to use and walks you through every step. Highly recommend
Date published: 2022-04-12
Rated 5 out of 5 by from used it for years turbo tax makes it easy to remember all the items to count
Date published: 2022-04-12
Rated 5 out of 5 by from Great product. Best way to do taxes, works every year. I will use again.
Date published: 2022-04-12
Rated 3 out of 5 by from More fees every year. Typically use turbo tax due to it being easy to navigate, pay for it so I can file my 401k, not a problem. But I have to scroll past the "Upgrade to MAX" screen like 50 times, then charged to file state, charged to file federal, and I just noticed a 40 dollar fee to pay using my return. Its not that I couldn't pay out of pocket, just a pain to be ready to file and have to go change how I want to pay to mitigate a third fee. After clicking decline for MAX an obnoxious amount of times.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy & Quick - LOVE I've used this product for years & absolutely love the ease of use & help I receive!
Date published: 2022-04-12
Rated 2 out of 5 by from Easy to file. Easy to file, but the cost seem to keep going up to file your taxes. Probably wont use this method next year
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6451