TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Not easy to navigate for older filers. Extremely confusing to us older folks who grew up with only manual pushbutton adding machines. You should KISS (Keep It Simple Stupid) for those of us who are extremely electronically challenged. The main problem was getting to the first page to begin entering my information. And you keep trying the MAX option on me. Once I rejected it then it should stay rejected throughout. Period!
Date published: 2022-04-19
Rated 5 out of 5 by from EASE OF USE VERY EASY TO NAVIGATE. PROFESSIONALY PUT TOGETHER.
Date published: 2022-04-19
Rated 1 out of 5 by from expensive and gave me less than H&R Block Live chat is terrible Poor experience all around very expensive for doing my taxes on my own
Date published: 2022-04-19
Rated 4 out of 5 by from awesome easy way to process your tax return. I would recommed this site
Date published: 2022-04-19
Rated 3 out of 5 by from too many steps at the end Overall I like turbo tax and have found the live help useful. But the video calls did not work and I just ended up doing a chat. Also at the last minute I though everything was fine when I was signing and there were all these Ads asking you to sign up for superfluous and frivolous stuff like ID theft monitoring and then at the very end we find out you want even more information about my new spouse like his AGI that we have to go search for and we wasted time signing up for your dumb add-ons and now our tax-filing is late by a day.
Date published: 2022-04-19
Rated 5 out of 5 by from The best I've used so far There has been hidden deductions and benefits that I never would have found. This program is amazing!!!
Date published: 2022-04-19
Rated 1 out of 5 by from Dont use if you had crypto transactions horrible time trying to print my return and e-file my taxes. Turbo tax sucks. link to cointracker creates thousands of transactions even if you made less than 50
Date published: 2022-04-19
Rated 4 out of 5 by from turbo tax is good it was a smooth experience and I'm happy everything went well
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax made it easy! TurboTax made it easy! So simple and easy to follow!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo tax is excellent Excellent to go throw and no problems to report and will use turbo tax again for they next round thanks
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 646
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not easy to navigate for older filers. Extremely confusing to us older folks who grew up with only manual pushbutton adding machines. You should KISS (Keep It Simple Stupid) for those of us who are extremely electronically challenged. The main problem was getting to the first page to begin entering my information. And you keep trying the MAX option on me. Once I rejected it then it should stay rejected throughout. Period!
Date published: 2022-04-19
Rated 5 out of 5 by from EASE OF USE VERY EASY TO NAVIGATE. PROFESSIONALY PUT TOGETHER.
Date published: 2022-04-19
Rated 1 out of 5 by from expensive and gave me less than H&R Block Live chat is terrible Poor experience all around very expensive for doing my taxes on my own
Date published: 2022-04-19
Rated 4 out of 5 by from awesome easy way to process your tax return. I would recommed this site
Date published: 2022-04-19
Rated 3 out of 5 by from too many steps at the end Overall I like turbo tax and have found the live help useful. But the video calls did not work and I just ended up doing a chat. Also at the last minute I though everything was fine when I was signing and there were all these Ads asking you to sign up for superfluous and frivolous stuff like ID theft monitoring and then at the very end we find out you want even more information about my new spouse like his AGI that we have to go search for and we wasted time signing up for your dumb add-ons and now our tax-filing is late by a day.
Date published: 2022-04-19
Rated 5 out of 5 by from The best I've used so far There has been hidden deductions and benefits that I never would have found. This program is amazing!!!
Date published: 2022-04-19
Rated 1 out of 5 by from Dont use if you had crypto transactions horrible time trying to print my return and e-file my taxes. Turbo tax sucks. link to cointracker creates thousands of transactions even if you made less than 50
Date published: 2022-04-19
Rated 4 out of 5 by from turbo tax is good it was a smooth experience and I'm happy everything went well
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax made it easy! TurboTax made it easy! So simple and easy to follow!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo tax is excellent Excellent to go throw and no problems to report and will use turbo tax again for they next round thanks
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 646