TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Mike G 814 from
works
I haven't filed taxes for years but thought I'd give it a try. This worked
Date published: 2023-03-14
Rated 5 out of 5 by
aka PD from
TurboTax continues to improve every year.
This year it seemed as if the filing process was smoother than in previous years. The handling of medical/dental/optical issues was seamless.
Date published: 2023-03-14
Rated 4 out of 5 by
Shane HB from
Improvement
Easy to use but have the sections add new topic at top instead of scrolling to the bottom each time.
Date published: 2023-03-14
Rated 5 out of 5 by
DeantheMarine from
Turbo Tax is a great product.
Turbo Tax was easy to use. Used to claim my disabled son on my taxes but this year he has a refund and made too much money. Turbo Tax informed me of all of this. Also informed that my son may have a WA refund (didn't know about this. He is eligible for $300). Been using Turbo Tax since 2000 and have saved Tax preparation fees of $400 to $500 each year. Thanks
Date published: 2023-03-14
Rated 3 out of 5 by
Tom134 from
over priced. It does math
Turbo Tax is over priced. It does math calculations for you and does have a data base of tax rules. However, it has not performed so well in 2022 in bringing my brokerage information into their data base to prepare my taxes. It asked questions of data input that should have been clear without my assistance. Some questions were beyond comprehension.
Date published: 2023-03-14
Rated 2 out of 5 by
WasteOfTimeAndMoney from
Worst experience I have ever had.
I will never waste another $250 for full service again. Pushy, did not answer concerns and tried to rush past everything important and got hung up on the smallest of details (of which were previously answered or obvious). Barely spoke English.
Date published: 2023-03-14
Rated 2 out of 5 by
Johnpaint from
Expensive
If I knew it would cost $192, I would have had a local service do it for me. It used to be only $40.
Date published: 2023-03-14
Rated 5 out of 5 by
Trader David from
Turbo Tax is great.
TurboTax was fast and easy to use from start to finish.
Date published: 2023-03-14
Rated 5 out of 5 by
12Margie from
Thomas A...my live assistant was AWESOME
easy to understand, easy to get answers from my chat assistant
Date published: 2023-03-14
Rated 2 out of 5 by
yolandadb from
Not happy with TurboTax Business
I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
All TurboTax® Offerings Reviews - Page 6444
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mike G 814 from
works
I haven't filed taxes for years but thought I'd give it a try. This worked
Date published: 2023-03-14
Rated 5 out of 5 by
aka PD from
TurboTax continues to improve every year.
This year it seemed as if the filing process was smoother than in previous years. The handling of medical/dental/optical issues was seamless.
Date published: 2023-03-14
Rated 4 out of 5 by
Shane HB from
Improvement
Easy to use but have the sections add new topic at top instead of scrolling to the bottom each time.
Date published: 2023-03-14
Rated 5 out of 5 by
DeantheMarine from
Turbo Tax is a great product.
Turbo Tax was easy to use. Used to claim my disabled son on my taxes but this year he has a refund and made too much money. Turbo Tax informed me of all of this. Also informed that my son may have a WA refund (didn't know about this. He is eligible for $300). Been using Turbo Tax since 2000 and have saved Tax preparation fees of $400 to $500 each year. Thanks
Date published: 2023-03-14
Rated 3 out of 5 by
Tom134 from
over priced. It does math
Turbo Tax is over priced. It does math calculations for you and does have a data base of tax rules. However, it has not performed so well in 2022 in bringing my brokerage information into their data base to prepare my taxes. It asked questions of data input that should have been clear without my assistance. Some questions were beyond comprehension.
Date published: 2023-03-14
Rated 2 out of 5 by
WasteOfTimeAndMoney from
Worst experience I have ever had.
I will never waste another $250 for full service again. Pushy, did not answer concerns and tried to rush past everything important and got hung up on the smallest of details (of which were previously answered or obvious). Barely spoke English.
Date published: 2023-03-14
Rated 2 out of 5 by
Johnpaint from
Expensive
If I knew it would cost $192, I would have had a local service do it for me. It used to be only $40.
Date published: 2023-03-14
Rated 5 out of 5 by
Trader David from
Turbo Tax is great.
TurboTax was fast and easy to use from start to finish.
Date published: 2023-03-14
Rated 5 out of 5 by
12Margie from
Thomas A...my live assistant was AWESOME
easy to understand, easy to get answers from my chat assistant
Date published: 2023-03-14
Rated 2 out of 5 by
yolandadb from
Not happy with TurboTax Business
I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
All TurboTax® Offerings Reviews - Page 6444
Date published: 2023-03-14