TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from works I haven't filed taxes for years but thought I'd give it a try. This worked
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax continues to improve every year. This year it seemed as if the filing process was smoother than in previous years. The handling of medical/dental/optical issues was seamless.
Date published: 2023-03-14
Rated 4 out of 5 by from Improvement Easy to use but have the sections add new topic at top instead of scrolling to the bottom each time.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is a great product. Turbo Tax was easy to use. Used to claim my disabled son on my taxes but this year he has a refund and made too much money. Turbo Tax informed me of all of this. Also informed that my son may have a WA refund (didn't know about this. He is eligible for $300). Been using Turbo Tax since 2000 and have saved Tax preparation fees of $400 to $500 each year. Thanks
Date published: 2023-03-14
Rated 3 out of 5 by from over priced. It does math Turbo Tax is over priced. It does math calculations for you and does have a data base of tax rules. However, it has not performed so well in 2022 in bringing my brokerage information into their data base to prepare my taxes. It asked questions of data input that should have been clear without my assistance. Some questions were beyond comprehension.
Date published: 2023-03-14
Rated 2 out of 5 by from Worst experience I have ever had. I will never waste another $250 for full service again. Pushy, did not answer concerns and tried to rush past everything important and got hung up on the smallest of details (of which were previously answered or obvious). Barely spoke English.
Date published: 2023-03-14
Rated 2 out of 5 by from Expensive If I knew it would cost $192, I would have had a local service do it for me. It used to be only $40.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is great. TurboTax was fast and easy to use from start to finish.
Date published: 2023-03-14
Rated 5 out of 5 by from Thomas A...my live assistant was AWESOME easy to understand, easy to get answers from my chat assistant
Date published: 2023-03-14
Rated 2 out of 5 by from Not happy with TurboTax Business I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from works I haven't filed taxes for years but thought I'd give it a try. This worked
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax continues to improve every year. This year it seemed as if the filing process was smoother than in previous years. The handling of medical/dental/optical issues was seamless.
Date published: 2023-03-14
Rated 4 out of 5 by from Improvement Easy to use but have the sections add new topic at top instead of scrolling to the bottom each time.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is a great product. Turbo Tax was easy to use. Used to claim my disabled son on my taxes but this year he has a refund and made too much money. Turbo Tax informed me of all of this. Also informed that my son may have a WA refund (didn't know about this. He is eligible for $300). Been using Turbo Tax since 2000 and have saved Tax preparation fees of $400 to $500 each year. Thanks
Date published: 2023-03-14
Rated 3 out of 5 by from over priced. It does math Turbo Tax is over priced. It does math calculations for you and does have a data base of tax rules. However, it has not performed so well in 2022 in bringing my brokerage information into their data base to prepare my taxes. It asked questions of data input that should have been clear without my assistance. Some questions were beyond comprehension.
Date published: 2023-03-14
Rated 2 out of 5 by from Worst experience I have ever had. I will never waste another $250 for full service again. Pushy, did not answer concerns and tried to rush past everything important and got hung up on the smallest of details (of which were previously answered or obvious). Barely spoke English.
Date published: 2023-03-14
Rated 2 out of 5 by from Expensive If I knew it would cost $192, I would have had a local service do it for me. It used to be only $40.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is great. TurboTax was fast and easy to use from start to finish.
Date published: 2023-03-14
Rated 5 out of 5 by from Thomas A...my live assistant was AWESOME easy to understand, easy to get answers from my chat assistant
Date published: 2023-03-14
Rated 2 out of 5 by from Not happy with TurboTax Business I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6444