TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax live is terrible it took a whole week for my taxes to get completed and then i got charged $200 for simple taxes.!!!!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is the best software ever! Yes, I have a personal expert to help me with my questions and It was perfect!!!! Francisco was awesome, not only did he answer my concerns, but also guide me on how to download previous years and told me where to go in order to claim past years' returns. I have been using Turbo Tax since 1996, they have always been there to help any time I need it.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax is awesome - Turbo Tax On Line Sucks TurboTax is fast, easy and straightforward. I completed a moderately complex return in under two hours - most of which was data entry time for brokerage data that could have been loaded electronically. Turbo Tax On-Line was engineered for a five year old. The cutesy pop-ups and the inane data flow might work for some folks, but not for me. The aggravating thing is that I signed up for an automatic download last year, didn't get it. Going to the Turbo Tax web site takes you to Turbo Tax Online with not way around it. I would up buying the download on Amazon. Intuit's performance in this regard is UNACCEPTABLE.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax makes filing easy Being able to download my tax forms from various institutions made filing my taxes very easy
Date published: 2022-04-03
Rated 5 out of 5 by from 10th Year of using Turbo Tax I have used Turbo Tax for 10 years now and they are constantly developing their program to develop and easier way to file. This has been consistent year to year. Thanks for all the great help!
Date published: 2022-04-03
Rated 3 out of 5 by from TURBO TAX IS GOOD AND THOROUGH AFTER SEVERAL MONTHS AFTER MY 2020 TURBO TAX FILLING, THE IRS SAID THAT I OWED APPROXIMATELY $1200 MORE?
Date published: 2022-04-03
Rated 5 out of 5 by from Terri at TurboTax Knocked It Out of the Park! Terri was awesome. She took care of my returns this year - made more complex due to my having moved to another state mid-year. She was super responsive and walked me through the results and the e-filing process. The Full Service touch put my mind at ease. Thank you!
Date published: 2022-04-03
Rated 5 out of 5 by from ANOTHER GREAT RETURN THIS IS MY 12TH TAX SEASON USING TURBO TAX AND EACH YEAR IT GETS EASIER AND EASIER.
Date published: 2022-04-03
Rated 2 out of 5 by from Good assistance but missing key features TurboTax Business is the poor stepchild in the TurboTax family. It's significantly deficient compared to the consumer 1040 version at twice the price. Does not have auto import of investment info so you have to type everything in manually. Does not have a step by step section for 1099-OID. It's missing several state return forms. Support is a bit lacking since most folks you reach are oriented more toward 1040 rather than 1041. Likewise with the online help info. Also, no Macintosh version. This seems obviously designed for tax professionals rather than meremortal business owners, Estate Trustees, or Trust Fiduciaries. It does do all the calculations and allows e-file, which are most helpful and immensely better than manual, but you'd think it would be a better product for the excess price charged.
Date published: 2022-04-03
Rated 4 out of 5 by from Joseph was great The application UX itself left something to be desired however Joseph was great.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 6444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax live is terrible it took a whole week for my taxes to get completed and then i got charged $200 for simple taxes.!!!!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is the best software ever! Yes, I have a personal expert to help me with my questions and It was perfect!!!! Francisco was awesome, not only did he answer my concerns, but also guide me on how to download previous years and told me where to go in order to claim past years' returns. I have been using Turbo Tax since 1996, they have always been there to help any time I need it.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax is awesome - Turbo Tax On Line Sucks TurboTax is fast, easy and straightforward. I completed a moderately complex return in under two hours - most of which was data entry time for brokerage data that could have been loaded electronically. Turbo Tax On-Line was engineered for a five year old. The cutesy pop-ups and the inane data flow might work for some folks, but not for me. The aggravating thing is that I signed up for an automatic download last year, didn't get it. Going to the Turbo Tax web site takes you to Turbo Tax Online with not way around it. I would up buying the download on Amazon. Intuit's performance in this regard is UNACCEPTABLE.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax makes filing easy Being able to download my tax forms from various institutions made filing my taxes very easy
Date published: 2022-04-03
Rated 5 out of 5 by from 10th Year of using Turbo Tax I have used Turbo Tax for 10 years now and they are constantly developing their program to develop and easier way to file. This has been consistent year to year. Thanks for all the great help!
Date published: 2022-04-03
Rated 3 out of 5 by from TURBO TAX IS GOOD AND THOROUGH AFTER SEVERAL MONTHS AFTER MY 2020 TURBO TAX FILLING, THE IRS SAID THAT I OWED APPROXIMATELY $1200 MORE?
Date published: 2022-04-03
Rated 5 out of 5 by from Terri at TurboTax Knocked It Out of the Park! Terri was awesome. She took care of my returns this year - made more complex due to my having moved to another state mid-year. She was super responsive and walked me through the results and the e-filing process. The Full Service touch put my mind at ease. Thank you!
Date published: 2022-04-03
Rated 5 out of 5 by from ANOTHER GREAT RETURN THIS IS MY 12TH TAX SEASON USING TURBO TAX AND EACH YEAR IT GETS EASIER AND EASIER.
Date published: 2022-04-03
Rated 2 out of 5 by from Good assistance but missing key features TurboTax Business is the poor stepchild in the TurboTax family. It's significantly deficient compared to the consumer 1040 version at twice the price. Does not have auto import of investment info so you have to type everything in manually. Does not have a step by step section for 1099-OID. It's missing several state return forms. Support is a bit lacking since most folks you reach are oriented more toward 1040 rather than 1041. Likewise with the online help info. Also, no Macintosh version. This seems obviously designed for tax professionals rather than meremortal business owners, Estate Trustees, or Trust Fiduciaries. It does do all the calculations and allows e-file, which are most helpful and immensely better than manual, but you'd think it would be a better product for the excess price charged.
Date published: 2022-04-03
Rated 4 out of 5 by from Joseph was great The application UX itself left something to be desired however Joseph was great.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 6444